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Besides the beautiful view and beautifully manicured landscape, Jerai Hill Resort has nice indoor restaurant and outdoor cafe overseeing the view, 1000 meter above sea level. 3 weeks ago, We had a church camp with 32 of us staying for 2 nights. Thanks to the Sales Dept, Puan Amira, who was very professional and helpful in making our 2 nights event went without a hitch. Puan Amira was also very communicative during our booking and organizing of the event. The housekeeping and maintenance Services were excellent when we called for them during our stay. The meals (including one night of Steamboat) for our group were very good and sufficient. The restaurant staff are polite and efficient. The bedrooms are clean, spacious with tea/coffee facilities, mini fridge and hairdryer. The common complaints from my group is that the ceiling fans are dirty (there’s no air-con) and top of cupboards not clean. They did not dare put the fan on incase the dirt got thrown all over the room. Some of the bathrooms needs sanitizing and thoroughly disinfecting. Overall, all of us, enjoyed the resort, their facilities and their services. Highly recommend Jerai Hill Resort for a getaway or hosting an event.

the service in the hotel is very good..besides, many facilities such as eateries, grocery stores and more..next, the cleanliness in the hotel is very good ... finally, the staff is very kind and friendly to the guest..room which is satisfactory and very clean..while the room price is very much in line with the beauty of the room and big, clean and so on

Brutally honest review from me. I'm not saying this hotel is bad but it just that I felt unsatisfied with what I got. I requested room with window but didn't get. It was fine . No issue. What bothered me was , the room that we got, it was quite small and not really enough space for muslims to pray comfortably. Tv not really working. For the toilet, had to flush 2-3 times. The room's cleanliness was not really ok. But overall , I would say my experience here .. ok lah . Not great. But ok :)