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Stayed 1 night on a Leger Holidays tour. Before arrival our guide phoned ahead to book our group of 26 people into the restaurant for dinner. We were told this would be fine and there would also be porterage for our luggage. Plus as we had an early start in the morning a take away breakfast would be supplied and we would be given a list to select our choices. However on arrival the receptionist knew nothing of the conversation stating that her colleague had gone home and no one knew anything about the prior arrangement. So no porterage and no take away breakfast list. The issue of porterage was quite a problem as there was a fair number of elderly people in our group and some of the rooms had no lift access. (In fairness the receptionist did carry one elderly gentleman's case to his room) Our group was told to go to the Restaurant at 6-30pm for dinner which we did only to be told we weren't dining in the restaurant but in the bar area. We had no proper menu to look at and on complaining we were given a hastily prepared sheet of paper with limited choice and no prices. Once again we complained about this and another sheet of paper appeared with prices. We noticed that we were being charged the same price for our limited choice menu as the Ala Carte menu so why couldn't we be given the Ala Carte menu in the first place and sit in the proper restaurant? By now it was 8pm and a couple of our group had given up on the idea of eating and had gone to bed. The service we received was also third rate. Soup arriving after the main course and no spoon to eat it with, table water was requested which arrived but nobody thought about giving us glasses to drink it, food arriving luke warm/cold. Another 2 members of our group gave up with dinner and decided to eat bar food at the bar. They ordered their food together and one arrived an hour after the first. When we finally managed to track down a duty manager and brought all the above to her attention she was unsympathetic and quite obnoxious in the manner she responded to an elderly person who raised the difficulties the hotel were obviously having in catering for a group. You would think a hotel would welcome a group of 26 into their restaurant with open arms and provide a better service. The chaotic feel also extended into the rooms. Although they were of a fair size they were a little dated. The bathroom had a very deep bathtub that was quite hazardous to get in and out of even for a tall person like myself and there was no safety grab rails. There was a kettle in the room but no English breakfast tea and paper cups. (The kind of thing you would expect in a budget hotel) In fairness the take away breakfast was good and so large it also sufficed for lunch as well. Sadly any plus points were outweighed by the appalling treatment our group received the previous evening.

Had a single room for three nights in June. The weather was warm and sunny. Overall, I did not expect much from the hotel, as such it met or exceeded my expectations. The good points. o Close to walking trials and the great outdoors o Breakfast. There breakfast is hands down SUPER. o Had a disproportionally large bathroom compared to the bedroom. It was nice but seemed awkward but a good awkward o the room, furnishing and bathroom were modern. The bathroom had definitely seen an update o plenty of free parking Things to improve o the bathroom had a balcony (which was nice) but on the balcony there were cigarette butts. As a non smoker I can not stand this, but what it made it worse is that you have to question the cleaning staff if they don't clean that up. What else is getting missed o Single bed, was like for a very skinny person, not horrible kind of small o One Shampoo for 3 days, no refills. I think they could replenish the shampoo given it was for both shower and hand washing. o Dinner, had it once. It was okay but not 35 euros good for fish and chips and one beer.

The environment is as beautiful as Little Switzerland, and the one-star Michelin restaurant that has been standing for 50 years is even more outstanding. You can walk and cycle around the hotel and live next to nature, which is comfortable and comfortable.

The sports theme is everywhere in this hotel and it's great to see, a nice change from all the anonymous hotels out there. The room was comfortable and well equipped. Breakfast was fantastic and I would strongly recommend it if you're staying here, though there is a bit of a walk from the rooms to the restaurant. Parking very close to the hotel entrance outside was free, with plenty of space. The hotel appears to be in a calm and beautiful area. Unfortunately, the booked rooms did not match what we received when we arrived. Even though a suite was included in the booking - and pre-paid for - we only received normal twin rooms. Upon raising this with the front desk and asking for a partial refund they promised to get back to me via e-mail, which they never did. I raised the issue with the booking agent who also contacted the property, but they refused to refund the partial cost. I'm afraid this cast a shadow on an otherwise pleasant stay and I'm upset that the hotel was not be willing to compensate for their mistake, even just the cost difference.

Was there for business, and i'm in total very pleased, free parking is always nice. It is time to refresh the room i had, however, when working I'm do not care, need a good bed thats it. Good restaurant with nice staff, supportive front desk arranged Iron asap, and called me to inform of some left goods.

Mijn eerste keer logeren bij Fletcher in Nederland was een geweldige ervaring, en Fletcher Hotel-Restaurant De Buunderkamp heeft zeker indruk op mij gemaakt. Als dove gasten werden we hartelijk verwelkomd door het vriendelijke personeel, dat zijn uiterste best deed om ons te helpen communiceren. Het verblijf in het hotel was een van mijn beste ervaringen in Nederland. De accommodatie was comfortabel en schoon, en de omgeving was prachtig. We hebben ook genoten van een heerlijke maaltijd in het restaurant, waar het personeel attent en behulpzaam was. Al met al was ons verblijf bij Fletcher Hotel-Restaurant De Buunderkamp onvergetelijk en ik kan het zeker aanraden aan andere reizigers, vooral aan mensen met een doofheid of andere specifieke behoeften, omdat het personeel hun best doet om ervoor te zorgen dat alle gasten zich welkom en goed verzorgd voelen. Ik kijk ernaar uit om in de toekomst weer terug te keren naar dit prachtige hotel.

We stayed here for four nights combining bicycle touring and seeing friends. The hotel has a secure place to leave bicycles and plenty to borrow too. It's a short cycle from Arnhem (hilly for the Netherlands and a short section is in the dark forest with no street lighting). It's a short cycle to Hoge Veluwe and Veluwezoom national parks which are excellent for cycling and hiking. There are hikes in the forest the hotel lies in, and it is a beautiful setting. The staff were so friendly and welcoming and really helpful with practical arrangements. Our room (8) was clean and comfortable and very spacious with a lovely view of the garden. The bathroom was in the room (toilet separate). Dinner is amazing here - we had the La Belle Source menu twice and the brassiere once. They catered well for vegetarians and the matching wines were well chosen by a friendly and experienced sommelier. The bar is well stocked and reasonably priced. Breakfast was ok - it's all buffet and it huge choice is a little underwhelming after such good dinners and got very busy at times. This was the only disappointment we had with this lovely hotel. Overall a great stay, good value for money and we would highly recommend it to others.

The layout of the room we stayed in was very unreasonable. It looked quite big. There was no place to let go. After two days of heating, the heating was not warm. They responded to the front desk of four shifts. Everyone’s attitude was not bad. No one has solved the problem, and some people have said to me, ”I don't feel cold, how can you be cold?”... You are Iron Man, I am probably a normal human, because I feel cold at 4 degrees...

The hotel is located directly opposite the Arnhem Railway Station, and it is especially convenient to travel to other places. There are many restaurants, bakeries, famous food supermarkets in the Netherlands along the street downstairs, so life is also quite convenient. By the way, if you arrive at Arnhem by train for the first time, remember to go out to the underground floor. The two of us stupidly picked up our luggage and chose to take the elevator up and out of the station. As a result, we looked at the train station and the hotel. We walked around a big circle and actually went down the station. Go to the train station gate, the hotel is 100 meters from the gate If the hotel of the same grade is in Amsterdam, the price will be more than double. We consider working near Arnhem the next day, so we still choose to stay in Arnhem. The money saved is used for transportation and more than enough to eat a big meal. If you go to Amsterdam, take the train to Amsterdam Central Station in 1 hour, and there is a corresponding train to Schiphol Airport. The breakfast at the hotel was very delicious and the mattress was very comfortable... Overall, we were quite satisfied.