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Small but nice hotel room. Good beds, coffee and tea facilities and refrigerator. Lunch in the afternoon was good and breakfast was a very pleasant surprise with a lot of delicious things you certainly do not meet in other hotels. We were very comfortable and we were very comfortable and we were very comfortable and we were very comfortable and we were very comfortable and we were very comfortable and we were very comfortable and we were very comfortable and we were very comfortable and we were very comfortable and we were very comfortable and we were very comfortable and we were very comfortable.

The location of the hotel is excellent, a train station right outside the door. However we had brought our bikes with us and Nijmegen city center was an easy 15 min ride across the bridge. The hotel also rents bikes. Service was excellent all around. There is a wellness center with sauna, steam room, relax area, and showers. We used it several times and wacht time it was very clean. There is also a gym. My husband also had a massage and the lady Sima was excellent. Highly recommend her. A shout out to the omelet chef, he was very friendly, energetic and made wonderful omelets. It was extremely busy on Sat at breakfast and we were amazed how well he dealt with all the orders. We had a corner room on the 13th floor with an impressive view of the Nijmegen skyline. Room was sound proof and had excellent beds. All in all a wonderful stay.

Just a short (thankfully downhill) walk from the railway station (extensive rail and bus services give easy access to almost anywhere in the Netherlands) the hotel is an even shorter walk from the north bank of the Nederrijn with its shady walks and numerous restaurants. Very handy as there is no restaurant at any IHG Express. As I arrived mid-morning the room was not ready but the staff (more about them later) were happy to store my case until I returned that afternoon (and again after checkout before leaving on an afternoon train). The room itself was a good size with a large comfortable bed, a functional desk and chair and a comfortable chair. Air conditioning kept the temperature stable and the lighting was good - not the ”fashionable” near darkness of some. Bathroom was good with a spacious shower. Everything was spotlessly clean. Coffee and tea available. Breakfast is the only meal offered and is a fairly basic standard european offering. Meats, eggs and cheeses were adequate, yoghurt good, fresh fruit salad very good indeed. Coffee was machine provided and good with a variety of offerings. No hot options (standard with the Express brand) and I did not try any of the other cold choices. Although fairly centrally located with easy access to shops and all the usual facilities and infrastructure the room was quiet and peaceful. An Albert Heijn mini-supermarket opposite attracted small groups in the evening but was not a bother - indeed very useful for an occasional small purchase. All standard and as expected for the brand so why mark it excellent? I will come back to the staff who were unfailingly excellent - helpful, cheery and friendly (though never less than professional) and recognised me by the end of day 1. A credit to the hotel and its management. This is now my first choice when next in the vicinity

Stayed 1 night on a Leger Holidays tour. Before arrival our guide phoned ahead to book our group of 26 people into the restaurant for dinner. We were told this would be fine and there would also be porterage for our luggage. Plus as we had an early start in the morning a take away breakfast would be supplied and we would be given a list to select our choices. However on arrival the receptionist knew nothing of the conversation stating that her colleague had gone home and no one knew anything about the prior arrangement. So no porterage and no take away breakfast list. The issue of porterage was quite a problem as there was a fair number of elderly people in our group and some of the rooms had no lift access. (In fairness the receptionist did carry one elderly gentleman's case to his room) Our group was told to go to the Restaurant at 6-30pm for dinner which we did only to be told we weren't dining in the restaurant but in the bar area. We had no proper menu to look at and on complaining we were given a hastily prepared sheet of paper with limited choice and no prices. Once again we complained about this and another sheet of paper appeared with prices. We noticed that we were being charged the same price for our limited choice menu as the Ala Carte menu so why couldn't we be given the Ala Carte menu in the first place and sit in the proper restaurant? By now it was 8pm and a couple of our group had given up on the idea of eating and had gone to bed. The service we received was also third rate. Soup arriving after the main course and no spoon to eat it with, table water was requested which arrived but nobody thought about giving us glasses to drink it, food arriving luke warm/cold. Another 2 members of our group gave up with dinner and decided to eat bar food at the bar. They ordered their food together and one arrived an hour after the first. When we finally managed to track down a duty manager and brought all the above to her attention she was unsympathetic and quite obnoxious in the manner she responded to an elderly person who raised the difficulties the hotel were obviously having in catering for a group. You would think a hotel would welcome a group of 26 into their restaurant with open arms and provide a better service. The chaotic feel also extended into the rooms. Although they were of a fair size they were a little dated. The bathroom had a very deep bathtub that was quite hazardous to get in and out of even for a tall person like myself and there was no safety grab rails. There was a kettle in the room but no English breakfast tea and paper cups. (The kind of thing you would expect in a budget hotel) In fairness the take away breakfast was good and so large it also sufficed for lunch as well. Sadly any plus points were outweighed by the appalling treatment our group received the previous evening.

Prima hotel! Badkamer was alleen niet heel schoon en er ontbraken war handige dingetjes zoals koffiemokken en een haakje voor je handdoek in de badkamer.

Hotel is very well located at the end of the hippe shopping street where also many restaurants are located, near the Great Market, Waal Kade, Kronenburger park. Our room was apparently in renovation because there was an intrusive paint smell and paint traces on the bathroom floor which were not yet removed. TV must be connected and reinstalled. For some, perhaps details, but should be in order.

I am happy to share that my recent guests, who were DJ's, had a great experience staying at this hotel! Not only did they love the breathtaking river view, but they also gave me fantastic feedback. The breakfast was a hit and the check-in process was made smooth and welcoming by the friendly staff at the reception. Additionally, the hotel staff's proficiency in multiple languages was a huge plus for our international guests, making them feel right at home. Overall, it was a fantastic experience for everyone involved.