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Traveling here for work about 16nights, we were a big group. Pros: Room in the new wing is perfect. Breakfast is great for me. We had wifi trouble and they were ready with a repeater. When we requested for a new room, we were easily given, perhaps because it was more expensive. Cons: upon check in we were advised we could use the pool and gym upon request so they could have someone ”guard” the vicinity. Lies. Not once in the over 2 weeks were we able to use the facility. Then, I was driving a car. Had to wait for some odd minutes for the car to be picked up. The guards refused to let me wait in the lobby area. When we asked if we could wait in the parking area, manned or unmanned, guards say no not acceptable. We are guests they could easily call us up to move cars but no. When asked where we could wait then, they asked us to wait by the main road. MAIN ROAD. I dont think thats snart. When i refused (cause hello), the guards (by this time there were 2) started their drama about losing their jobs and having mouths to feed, because it's hotel policy to not let anyone wait in their car by the lobby. Later on, another female guard let me park in a smaller area at the end of the parking lot, thank goodness someone had brains. Takeaway from this is they care about the security of the hotel and security of their jobs, but not about the clients. Subsequent to this, as in days after, my friends were saying the guards were looking at me unkindly. I thought long and hard about my security and safety and decided to hold it and not complain anymore, one more night I sai. It will never be ok to ask your clients to wait by the main road cause its not smart. So no, as much as possible, i would rather never stay here again.

One of my favorite vacations of all time was a trip to Bohol I made with my wife and two kids waaay back in 2007. We stayed at the Bohol Bee Farm and Dumaluan Beach Resort and I had a grand time at both places, some hiccups notwithstanding. I've been back there a number of times since, but always on business, and never really staying long enough to make an impression on me. Also, both times were before I got onto tripadvisor. Last week, though, I went to Bohol again for the first time in six years, and this time I was there from Monday all the way through Friday, as I had quite a bit of work to do. Again, this was about business, not pleasure, so I definitely was not expecting anything other than a place to rest my head at night, but even then the experience of staying at Arabelle Suites proved to be a distinctly unpleasant one, The bathroom, for one thing, was the kind I really don't like, with a shower area that was not at all separated from the rest of the bathroom, whether by a divider or a curtain. The water pressure in the bidet was depressingly weak, and worst of all, I left the hotel with a boil just under my butt, and given the fact that the only toilet I used for number two the entire time I was in Bohol was at that hotel, and given that I had NEVER had a boil on my butt at ANY time in the past prior to this, I think it's quite reasonable to say that the hotel's sanitation practices leave quite a bit to be desired. Speaking of which, the tiny swimming pool was disgusting. It may have had enough chlorine to burn my eyes out, but the water was still filthy with particulate matter, and it was basically impossible to move so much as a meter ahead without hitting a dead floating insect. The lobby wifi was the only wifi that worked properly; even though I saw a router blinking on the floor where I stayed, in all the five days I stayed there I was never once able to connect to it despite the fact that it was supposedly ”open.” Worse still, the lobby wifi couldn't even make it into the conference room that was less than two feet away. Also, this may not have been a matter of direct concern to me, but with steep stairs, no elevator, and no bedrooms on the ground floor, this hotel is a positive nightmare for persons with disabilities, and it isn't much of a picnic for elderly people either. The food was all right, but not great. It irked me that they didn't have any brewed coffee, and that they didn't actually have coffee cups but rather served the coffee in soup bowls. This wasn't a big thing, but on top of everything else it was really just annoying. The saving grace of this place was the service. It wasn't great, but the staff were always polite and accommodating. Still, I don't particularly feel like giving them good marks for doing something they were obviously supposed to do, especially since they've failed on so many other counts.

This is the best place to stay in Bohol. Everything is superb specially the FRONT DESK guy who is very helpful and friendly and will taking care of you if anything you need. His like working in a five star hotel. The food preparation is superb. It’s very recommendable place to stay trust me. Will be going back there. We check in 8/8/22 and check out 8/10/22.

We only stayed at the lodge for one night but I would have loved to have stayed here for longer. The lodge and grounds are so quaint and quirky and the staff are so lovely and welcoming - Gloria even brought us flowers for our room when we arrived (she called herself a romantic)! PROS -Location: 10 min walk from the ferry port, supermarkets and tricycles nearby, felt safe and secure -Grounds: the accommodation is a large mansion with a shaded garden area and lots of seating areas to relax in apart from your room, and meet others -Good WIFI -Shared bathroom: Cleaned throughout the day, showers with good pressure and warm water, towels provided -Our twin room: clean, comfortable, enough space, AC, affordable price -Staff: Helpful and friendly staff, possible to organise tours via the lodge -Food: Yummy Breakfast with vegan options available all day for 100ish pesos. In the evenings there is a BBQ and karaoke available if requested (but the lodge is quiet from 11pm) CONS -None: definitely stay here!!

very poor experience during our stay - wish we booked with another hotel, but had no choice as other hotels were fully-booked very poorly maintained facilities in the room terrible smelling toilets toilet bowl not flushing well rusty/dirty shower heads / bidets / pipes rooms full of flying insects stained curtains airconditioning too noisy breakfast very ordinary and very limited choices staff were generally polite, but didn't really fix the issues we raised for the room we booked I would definitely not book there again. my whole family, kids included, share the same sentiments. feels awful to give this review, but it has to be said so management does something to improve its facilities and also avoid Bohol getting a bad rap from an utterly poor experience at Bohol Tropics

The hotel is new, mostly clean, but in some places there are cobwebs. The staff is kind, but clueless, they couldn’t find tea for two days, they only clean it if you ask. Breakfast is bad, I had to buy my own food.

I am happy to have known Hotel Gabriella. I have had a wonderful experience staying in this hotel with my family. The food is very delicious, the interior is great, the pool is just right for my height hehe, the staff are very courteous and accomodating, the room is neat and tidy. It has tv, microwave oven, fridge, and most of all, a safety box for your important docs and stuff. To those who are planning to find a hotel that is affordable and classy, I hope you will include this hotel in your options.😊