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we visited tis hotel for the second year in a row. if in the first year we were just surprised by such a good service, this year we realized that this high standard of this place is their normality. I definitely recommend visiting and trying the Silesian menu and local drinks

The room requires repair and modernization: windows and locks in the entrance doors of the room and bathroom. Support b. nice and competent. Hotel location is ideal. The problem with remote parking and parking at the hotel to unload baggage.

This hotel is situated just 250 yards from the main square and there is a small supermarket just 50 yards away which was useful .We were upgraded to a suite of rooms ie a living room as well as a bedroom and a bathroom with a huge corner bath . Whilst the shower provided hot water , we could not get hot water from the basin taps . We found the mattresses on our beds too soft for us . The cleaning of our rooms was excellent and , included tidying up everything for us ...amazing ! Breakfast was good with a good variety of continental things to choose from and there was also sausages and scrambled eggs . Reception were always very helpful and friendly . The restaurant was open for lunch but not in the evenings and , there seemed to be no bar . 'Ibu' is a nearby bar however , between the hotel and the main square . The latter serves many craft ales plus the cocktail menu is great too , the latter being a fraction of the price compared to the UK. I would recommend this hotel for it's central location .

The bed was small and the sheets were outdated. The location is average. The hotel looks very old and the price is not cheap. Soundproofing is not good, simple is the best way to describe it. All in all a bad experience.

Bardzo dobry Hotel w standardzie ***. Na Google zasłużone 4,5. Czysto, pachnąco, pokój dwuosobowy lux bardzo przestronny, de facto dwa pomieszczenia, sypialnia i pokój dzienny. Osobno kanapa i fotel w części telewizyjnej. Duży plus za biurko i fotel biurowy. Do tego lodówka, czajnik z zapasem herbaty i kawy. Szafa na ubrania i wieszak z lustrem. Klimatyzacja. Otwierane okna. Przestronna łazienka z wanna z jacuzzi, do tego umywalka, wc, suszarka. Przestronna restauracja, smaczne i obfite śniadania. Dania Ala carte smaczne i ładnie podane. Ceny - na poziomie średnim przedział (40 - 80) za danie. Przestronny parking Minusy - trochę zużyte meble, niewygodny zużyty materac.

The hotel is in a good location, next to a bus stop and many shops and stores. An Aldi is one block away. I had a junior suite, with a comfortable bed which was like two twins pushed together, desk, 32” Samsung TV (but only 2 English speaking channels), dual sinks in the bathroom, separate corner phone booth size shower and separate tub with its own shower fixture. Fridge and coffee pot, with tea and coffee choices, but no microwave. If you are American, bring a washcloth and AC adapters, as there is no 120v outlet, even in the bathroom. Provided soap/shampoo is squeeze-style. Two bottles of water, one sparkling and one natural, along with maid service were provided each day. The complementary breakfast is 1st rate, with fresh fruits, fresh squeeze (DIY) orange juice, breads and bacon/sausage choices, soft boiled eggs and scrambled eggs. Choice of hot beverages, waffles and European breakfast meats and cheeses, yogurt, cereals, etc. Staff was cordial and professional. Only downside is no mask or use of disposable glove enforcement in the restaurant or the lobby, although mask use in the public areas is required. I did not have dinner at the restaurant, but the menu included 2 fish and 6 meat entrees that averaged about 67 PLN, about $16US at the current exchange rate.

This is a basic IBIS hotel, one would expected! However, conventionally located in the center of the city. Rooms are small but ok, bath very basic. My room was facing a gas station. Breakfast was good with sufficient choices, I liked the breads and the cakes! Coffee machine takes forever and one have to queue! Therefore, I found it rather surprising that the hotel staff get their coffee during the breakfast hours too and don’t care that this means even longer waiting time for the guests. We had there our lunch, typical Polish dishes once. The food was very yummy! One need to book the lunch in advance! My room was very dusty and bath dirty and floor covered in hair.! I mentioned this at the desk and got a very saucy response that “sometimes the hair do not stick to the mop” - that left me speechless! Another day,I asked a senior staff if my room could be vacuumed (I addressed her in English as most of the staff speaks English well, and my Polish is rather poor]. She snapped at me that I have to speak Polish with her! I got literally scolded for not speaking Polish! That person remained every hostile during my whole stay! I wasn’t even greeted! Absolutely unprofessional and unacceptable behavior! Many of the staff members are very friendly (e.g. the young man or the young lady at the desk) but many are super unfriendly and simple give a sh... whether the guests feel welcomed e.g. This is something for the management to look into.