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A wonderful hotel! Cute, cozy, with excellent breakfast. But the main purpose of my review is to thank the administrator who worked on the morning of January 9 this year (unfortunately, did not ask her name). Thank you very much for helping in search of insulin. Everyone found, bought. Thank you! You helped us very, very much. Good for you! Oxana and Victor from Minsk.

I liked it. Thank you.

4 star hotel, really? I have booked this hotel as we were hoping to have a nice relaxing stay with our kids, instead we spent 5 days having lots of different issues everyday. Straight after arrival we were told that the main attraction for the kids (kiddos room and bowling) are closed. In the room we have found cleaning chemicals and massive spiders coming down from the curtain. Also the smell in the room was very unpleasant. On the 3rd day they placed the couple with the dog just beside our room and the dog was barking until nearly midnight and when I complained in the reception I was told, sorry but we can’t do anything. Over the wkd hotel was quite busy but the hotel only placed few members of staff into the restaurant so we were waiting in the queue for nearly 30 min to start the breakfast and another 30 to get pancake! Corona-19 safety precautions- some joke as people were squeezed in one room with no distance what so ever! As we were very annoyed and upset with all this issues we asked at the reception to talk to the manager and I was extremely shocked when very unfriendly and arrogant Mrs Silwia... play around whole day lying to my face that she passed my phone to the manager and he will contact me soon - he never did as she never tell him that I want to contact him! Finally throughout the end I was able to speak to one of the senior staff and she was very friendly and offer small compensation for all this issues. Unfortunately the whole stay was one big disappointment. I was staying in so many hotels so far, but this was absolutely shocking. I have talked to the other couple who was visiting the hotel while ago and they told us they were shocked as well how they change throughout the time. Pity as we were hoping to have a great family stay, instead we got only 5 days of constant unpleasant situations!!!!