Search Best Hotels in Wiselka

Najsłabszy punkt to recepcja- niekompetencja, mylna informacja, brak zaangażowania. Tam potrzeba kogoś z pozytywną energią życiową! Obsługa w większości ukraińsko bądź rosyjsko( nie rozróżniam) języczna. Duży plus dla pana Dominika z obsługi jadalni- zawsze uśmiech i pozytywny vibe👌Hotel skierowany raczej na niemieckiego klienta z naciskiem na 60+ po 22 nie dzieje się totalnie nic. Jedzenie bardzo dobre jedynie po gofry czy naleśniki kolejki spore a i obsługujący chyba dostają tę fuchę za karę😇 Baza dobra choć wymaga odświeżenia, teren wokół hotelu szczególnie wymaga uwagi. Wspólny balkon z obcymi osobami to porażka. Nie ma prywatności leżąc na łóżku przy otwartych drzwiach balkonowych facet patrzy sobie do pokoju.

We tok a 200km drive from Germany to spend a day at this hotel. The pictures of it, and the ratings on ********** fooled us bigtime. On arrival we saw instant that this was a hotel who has seen bether days. We arrived 2 hours before check-in at 15:00 and the front desk didnt offer to check us in to use the spa or anything. We used the 2 hours to walk on the beach an visit the nearby village. The beach was fine, but didnt have any facilities. The Village was terrible. Back at the hotel, we got a room that was the smallest ever. Like a prison-cell. No facilities, no room for bedside tables or anything. No wellness here for sure. Ok - off to the spa then. It was one jacuzzi full of polish men, a little swimmingpool with noisy kids. We looked for the sauna-area, and was instructed by a staff member to get rid of all clothes and wear some kind of a sheet. No problems. Only 1 sauna was in order and the showers was crowded by young men. They where just waiting for something. When my wife and me entered the sauna, it was empty. 10 seconds after, the crowd followed like they thought yhis was a swingers club. We left immediately. After some recovering in the prison-cell, we went down to have dinner in the restaurant but it closed at 18:00........ We then had to eat at the pizza/pasta-restaurant nearby. Good food and very good service by the staff there. After a night sleep in the cell, with one lousy pillow each, we hoped for a good breakfast. Well, another suprise. They had hired a saxophonist to to play taffel-music. Which hotel in the world does that??? No one but this one. It was noisy, it was bad and we could not leave soon enough. The happiest moment was when the gate in the parking opened so we could leave.

We were in this very ”luxurious” hotel for a weekend with a gala dinner. Generally, a failure 😩 the rooms, because there is no other name for it, their glory days are long behind them, there was nothing luxurious in the rooms 😩 the best thing was the reception, full of culture and willing to help, but there wasn't much they could do. The breakfasts are large but average, you can eat them and be full and not have fond memories. The best part was the gala dinner 🤭 of course we were supposed to have it separately outside the canteen so we were counting on a nice atmospheric place and they seated us at a decorated table in the corridor 😡 they must emphasize that it was cool in the canteen, the temperature was lowered but probably a bit too much, it was simply cold in the corridors . Ladies dressed elegantly had to put on clothes and it was still cold. We told the manager to take us to the canteen next door, but I guess they didn't want to set another table. So after a quick a la carte dinner, instead of sitting and having fun and leaving money in the restaurant, we practically ran away to a restaurant outside the hotel, where it was nice, warm and fun until the morning. As for the meal itself, maybe no comments, but it certainly wasn't exquisite. In other words, forgotten. The next day, the nice ladies at the reception asked how it was and we truthfully told them that it was cold and that we were sitting in the corridor. They were shocked that the manager didn't change our seat. Generally, I do not recommend the hotel. The only points I give it are the location and the sauna with access to the sea. Besides, the temperature in the Finnish sauna was 60 degrees, so there was nothing crazy. But it was nice to go directly from it to the sea. Marek

Breakfast was rich and super room clean swimming pool was not so good(very small for the big hotel ) otherwise everything was great