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All perfect, cleaning, facilities and, above all, the staff of the hotel, a 10 for them. For putting a but, the variety of buffet, could be wider. The bed was very comfortable and, the large and clean room. Thanks for everything.

The staff's attention is quite satisfactory, the hotel is new and the facilities are well-cared and clean, but the images of the SPA are too generous to the reality. The fact that the SPA is in a part building with open air access by a rampa or stairs about 50 metres from the main building makes it unpleasant to use it in rain or cold weather days. A pool that has been locked up for a hotel of this size, deserves a review of the offer. With the hotel in full lotion, the use of the spa facilities is even a disappointment. Breakfast is of good quality and varied in the offer of viver.

The breakfast is good and the location is great in the heart of Agueda. The environment is OK and there is free parking. The front desk staff is very good and friendly.

We booked this hotel for one night as a treat for a bit of R&R after our city break in Porto. We arrived a little early, about 2.30 and the room wasn't ready yet. After checking in, we went for a little walk round the grounds and by the time we returned the room was ready. We had booked the private pool suite, as we were celebrating a birthday, and it did not disappoint! It is definitely one of the most luxurious, high tech rooms we have stayed in. Everything was spotlessly clean, the room was nice and spacious, it had all sorts of high end features(like ireless phone charging pads and a google speaker) and all the usual features were finished to a high standard. The terrace was lovely and although people could see us (depending on the angle) it still felt very private. The pool was lovely, it was quite warm (it was July) but still refreshing enough, especially when sitting in the shade. It was lovely to sit in the pool and take in the view of the beautiful trees. It was so still and peaceful, the only sound was the odd bird or the ringing of a nearby church bell. We went for dinner in the hotel restaurant. The service was great, the menu was a little limited but the food was tasty. I can't eat gluten and they had a good understanding of this. In the morning at breakfast there was gluten free bread, cake and biscuits. It would have been good if they were covered, to avoid cross contamination, as they were next to the normal toaster but it was still good to be catered for. After we checked out of our room we laid by the main pool. There are lots of loungers and it was nice to use the pool, sauna and hot tub. Also, we were able to shower and change in the spa which was handy. Overall a great stay and we would definitely return.

The hotel is located in a large street near the municipality, the train station, various cake and other businesses. Parking is scarce (it needs to be lucky). The bathroom is shared. There is no privacy. The cleaning is almost perfect (some details have failed). For those who bring a lot of baggage, there are many stairs to climb (no lift). There is a lot of light in the room, which made my sleep difficult. Even so, it could have been better.

The hotel is very close to the train station and it takes less than five minutes to walk, but the train has no sound that affects sleep. It is a kind of hotel that is not luxurious but very warm and comfortable, clean and tidy. The price is high, probably because it is the tourist area. This place has a town called Venice in Portugal.

The owner was rude and not helpful at all. The place is dirty, especially the patio with spider webs, dead bugs and bird crap in every table and chair. They don’t update their pages at all. The pictures are outdated, the reservations are’t updated often enough, there’s actual digits missing from their contact information on the door, the tv is has the grainiest image i’ve ever seen, there’s only 2 available power outlets in the whole room( and only 1 close to thr bed), no trash bin, and many other basic problems. We reserved a room with a bathtub, upon arrival we saw there was no tub at all so we asked to change rooms. They did, into a room with a broken ac unit which they didn’t intend to fix. Both rooms had 0 isolation both from light and noise. Woke up multiple times during the night hearing loud noises from the street and the storage up above. If you turn your tv on or have any conversation in your room, the whole hallway hears it. If the tv wasn’t on, I could hear every conversation being had by the guests in the adjacent rooms and the room across the hall. From 7am onwards, there was no way to sleep due to brightness (as seen in the attached photo). The place actually has 3 amazing rooms, but that’s it. 3/17. Every other room looks simillar to the ones we’ve had issues with or even worse. Really don’t advise anyone to stay here unless you want to know exactly which rooms to look for. If you get one of those three, you’ll enjoy your stay. If you don’t get one of those, then good luck.

O atendimento é simplesmente fantástico! Já é a terceira vez q ficamos aqui. As camas são boas e a casa de banho grande e completa. Decoração bonita e moderna nas áreas comuns do Hotel 👏🏻 Tem sala de leitura