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Good family hotel, great, spacious room (we were lucky to be upgraded to a suite). Good food and lovely staff with special mentions to Manuel in the restaurant ( service above and beyond the normal), Elson who did a fantastic job on the grill and Lea in the pool bar who mixed a mean Mojito. The beach was spectacular and one of the best that I have ever visited. Minor gripes, the sun beds are uncomfortable and need refurbishing or replacing and the buffet was a bit of a scrum sometimes as it’s not quite big enough for the amount of people at peak times, other than that a great experience on a lovely small island.

Good Hotel with very friendly and welcoming Staff. They offered us a free room upgrade to a suite that it was much appreciated. The suite was super spacious, with 2 separate bedrooms and 2x balconies with amazing sea views. We highly recommend booking a suite type of room (main building). The food is good and varied. However, some of the food was not identified especially at the Dunas Restaurant so it was difficult to understand what was it and contained (might be a problem for people with allergies/intolerances). Note: Majority of the food is bland and it will be required salt to be added separately if you like flavoured food. The drinks were okay, not much selection of cocktails unless if you go AI Plus. However, I would suggest to be served in reusable plastic cups like other Hotels instead of paper cups that stay all “mushy” after a while (still helps the planet considering it’s reusable). The Hotel has direct access to the beach (which is beautiful!) and has a beach bar (but not included for AI customers, only AI Plus). Also has sun lounges and parasols but needs to be paid extra. The Hotel has plenty of activities during the day & nice shows at night. The Animation Team is amazing and we had always a good time with them! Without the Animation Team the Hotel would be just average. They are really the light of this Hotel! We would just kindly suggest that during the activities they ensure that there is always someone that speaks portuguese (a few times it was only spoken italian - nothing against the language, it is a beautiful language, but sometimes was hard to understand everything and follow the instructions, thus fully enjoy the activities). Apart of portuguese, I would also suggest to be spoken english considering it is the universal language and more people would understand and engage in the activities. Apart of that we highly praise the animation team and their activities throughout the day & night. The Spa was good however they only give 45min slots which was not sufficient to try everything at the water circuit (we suggest the time to be increased to 1h and/or reduce the number of people per slot). Note: You will need a swim cap, otherwise you will pay 4 euros for one. The Hotel surroundings are beautiful with well kept gardens. Overall: Nice Hotel that wins for its beachfront location, Staff and Animation Team!

I am currently enjoying my last full day at the hotel with my family. It was the ideal location and hotel to spend family holidays with a 3-year old toddler. The hotel itself is conveniently located a few meters away from the beach. The apartments were renovated recently and are well equipped with 2 lcd big screen tvs and AC. The bed itself is super comfortable and there’s a sofa bed which is handy. All of the ambience is super relaxed and calm. All of the staff at the reception, bars and restaurant is very friendly and welcoming, always doing their best to accommodate their guests. Just to give one example, one of the pool bar attendants went to the breakfast kitchen (which was closed in the afternoon) just to get a yogurt for our toddler. We also had an issue with our room and were promptly given the option to move. The meals are one of the best things in this hotel. Every lunch there are freshly grilled fish and meat options by the pool. They also have other a-la-carte options throughout the day. Dinner is superb, every night a different 3 course gourmet meal, served at the restaurant. They cater different meals for the kids as well, if necessary. The all inclusive plus option is definitely worthy, because it gives us access to all of this and much more, like access to the spa, sun beds at the beach and late checkout (still to be seen tomorrow). For those who look for more animation and fun, there’s full access to the Vila Baleira Hotel which is at a walking distance. I definitely will recommend Vila Baleira Suites to my friends and family, and hope to return in the future.

the hotel is located remotely, but near the best beach on the island. The hotel is modern and eco, which is very important for me. A bottle of wine was waiting for me in the room. The bathroom had all the necessary supplies, including toothbrushes and toothpaste. the breakfast is varied: scrambled eggs, bacon, sausages, mushrooms, salad, different types of sausages and cheeses, yoghurts, cereals, fruits, lots of sweets, all kinds of jams! champagne, as always, in Pestana is a big plus. By the way, this is the only hotel in my life where they serve artichokes for breakfast!!! good coffee machine, the coffee is very tasty! The hotel offers scooters and cars for rent, you can arrange any excursion... a sauna and steam room are available for your use. The pool is not heated, but after the sauna it’s the best feeling! the rooms are cleaned every day. The staff is incredibly friendly and professional, they will help with any problem, even if it is not their responsibility. the place you want to return to!

The hotel is nice, it’s a good 4-star hotel which delivers what it promises. The rooms: The rooms are not luxurious, but spacious, comfortable and clean. They offered an array of pillows which will probably suit most guests. The extra beds could deal with an upgrade. For our 3-year old, it was fine, but for older children they might not find it too comfortable. The bathrooms: They were spacious and recently refurbished. The shower toiletries could use an upgrade (only a 2in1 shampoo/shower gel offered. Hand soap was fine. The beach bar: Decent array of food offered, good quality and great service. Prices were ok for a hotel. There are a couple of other options in the beach really close by too. Swimming pool: Very nice, with a large shallow area which suited both adults and children. The water is not heated, so it’s a bit chilly if it’s not warm outside. Plenty of sunbeds available and a beautiful view of the garden and the dunes. There’s mini golf and table tennis available, which was nice. Staff was friendly and helped us by booking taxis and recommending restaurants. Location: The hotel is very well located in our opinion. 1.5km away from the village centre, so far enough to be quiet, but close enough to allow us to walk there everyday to visit the children’s playground, try new restaurants or just enjoy the stroll. There’s a small supermarket, bakery and a few restaurants 5-7 min walking distance on the other direction. We even walked to the horse centre (35min), which is in the opposite side of town. We did not try the on-site restaurant nor the spa/indoor swimming pool. We have heard there’s a charge to use the indoor swimming pool, which is not very nice, but we didn’t check it ourselves.

The Hotel is very close to the beach, our room was very nice, with a balcony and everything. Everything appeared to be clean and tidy. We liked it very much, we recommend it and we will be back.