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Mistakenly booked this instead of a hotel in Lisbon but no regrets. Room was spacious for 3, included breakfast was very good (especially in free singjng), staff all round were very helpful and welcoming. Room was clean and to be honest, beds were almost the best we've ever slept in. Absolutely recommended.

After making a reservation for a room with a double bed, through this platform, I arrived at the hotel and was received in a room with two single beds. After a brief conversation with the employee, it was explained to me that this would have been the information passed through the reservation platform. As the hotel did not have double rooms available for the night in question, I ended up spending the night in this same room. I feel a lack of confidence in booking again through this medium, as it was the first time that this has happened to me as well as my first experience through this platform.

This is a 3-star hotel masquerading as a 4-star hotel. The units that were recently renovated got the landlord special: the doorknobs were falling off the bathroom door, the A/C just didn’t work (the staff insisted it did, but we needed to open the window regardless), and the shower doesn’t have a proper barrier so water gets literally everywhere despite your best efforts. The rooms are tiny giving you no space to get takeout or eat a snack. There are plenty of tables downstairs and poolside but the staff insist you cannot bring outside food even though there is no restaurant using those tables and the tables have no use outside of breakfast. The rooms are expensive for the location and amenities. There is a pool but honestly you don’t come to Portugal to swim in a hotel pool. I’ve stayed at many hotels and I’ve never had a worse experience at a so-called “4-star” hotel. At least with 3 star hotels they’re cheaper and you know what you’re getting. We actually had a better stay at another local hotel last week. A large family suite with powerful air conditioning for far less than this tiny double bed room with a vent that blows oddly humid and slightly cool air.

We are both handicapped (knees and hipproblems) and wanted a room with a bathroom with a shower and not a shower in the bath). Because of our physical problems we wanted that guranteed. The hotel refused that and said this was only a option and the management decides on check in if we get a room with a shower or a room with shower in bath. I told the people at the reservationsdepartment that this would be very bad for us in case we would want to check in and room with shower would not be available. Reaction: Sorry, but these are our rules. Even a phonecall with their headoffice brougt the same message: These are our rules. In my opinion is this not only rude, customer unfriendly but also discriminating ! So, be warned if you have problems with getting in a bathtub. On their website it says: Bath or Shower, what they mean is: we decide what you get.

Feels like a Five Star Hotel. Fabulous rooms. Clean Comfortable and Modern. €45 for a single great value. Was given a free upgrade and a drink at the bar FOC. Reception staff awesome. Would highly recommend. I never want to leave! Easy walking distance to restaurants and supermarkets.

The location of the hotel is very good, not far from the bus station and the railway station, there is a big park opposite, about 15 minutes walk to the port. The breakfast quality is good, the service is also very good, and there is a free shuttle bus to the beach

The establishment is just as you'd expect from the photos posted, with tasteful, sophisticated, individualized room decor. It's a far cry from the cold, impersonal chain hotels. The building and rooms are a perfect combination of authenticity and modernity. The staff are charming, attentive, caring and hyper-responsive. Perfect check-in and check-out. Great location, good soundproofing, very good bedding; however, I deplore the 2 single beds for a couple. Reasons for the 3 out of 5 rating: you get the impression that a lot of attention has been paid to the aesthetics of the rooms (which we loved), but there's a real lack of storage space, which is almost non-existent; this is still acceptable for our 2 nights, but I won't be coming back for a longer stay, and therefore with more belongings. Another black mark is the breakfast: it's taken in the bakery lounge on the first floor. While the RM Guesthouse is intended to be a cocoon, the bakery room is certainly bright and clean, but not up to scratch. What's more, the choices are relatively limited: why not a formula with a choice of hot beverage (and not just coffee), a viennoiserie to choose from (and not just croissants), etc.? In my hotel choices, breakfast is an important element, and as explained, in my opinion it's a long way from what an establishment like the RM Guesthouse should offer.