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I stayed here for one night in August and got a nice welcome from Ismail at the front desk. I negotiated an upgrade with his boss on the phone who allowed it as I have Genius status on Booking. I visited a standard room which was quite nice and spacious (34m2) then went to my 2 room suite with 2 bedrooms, a living room, a big bathroom with a jacuzzi bath and huge kitchen plus an unfurnished terrace. There were two single beds in one bedroom and a double bed in the other one, both with TV screens on the wall. There were comfortable couches and a large screen TV in the living room. There was a washing machine in the kitchen which could be useful for long stays but there were practically no utensils or dishes. I had a look at the swimming pool which wasn't suitable for swimming lengths as it wasn't very big and the shallow end was roped off for children. I had completely forgotten that breakfast was included in the price so later on I ordered some strawberry juice (no oranges in Tunisia in the summer!), a cheese omelette and a plate of fruit from room service which arrived quickly. I went to take a shower in the fancy jacuzzi bathtub. There were no shower caps in the bathroom and housekeeping didn't have any either but the worst thing was that there was no hot water. A friendly lady came over to say goodbye to me as I left which was nice but I wouldn't stay here again unless I was sure they had hot water.

I have recently come back from staying a week at this hotel. Absolutely amazing! The staff were friendly. The service was great. We had booked large room to deliver training and they always went above and beyond during my stay. The WiFi was great during the day, but then could be intermittent in the evening but was nothing to worry about as the pool side was busy and there was a great atmosphere. The staff speak little English, but always tried to help where ever they could and would always greet me when in passing. The food, well what can I say? It was amazing! The breakfast, lunch and evening meals were absolutely amazing and don't understand why some people have said it needs improving. Rooms are always made and the hotel was clean. The pool was crystal clear and would always be cleaned every morning when I would go out on my balcony for a smoke. My room size was great and the bathroom was emaculate. Although the poolside does get bust at night, the noise was tolerable and did not go on for longer than necessary. The conference room that we had book did get a little warm even though the AC was on max, but that added to the experience. We always have fresh water bottles in the conference room in the morning and replenished in the afternoon. They reception staff were always friendly & help me on my check out when I could not locate my wallet (my fault as forgot where I had placed it). After such a great week, I was reluctant to come back to England. This overall was a great first visit to Tunisia and my overall experience of the country was enhanced by the lovely hotel staff and amazing food. If I had to give a CON it would be that the larger fish needed to be in a bigger tank. Thank you for a great experience and I wish you all the best. I will definitely be booking this hotel in the future.

Good price and comfort living here.

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Thanks to Ahmed for such recommendation, and provided care. We fail in love with such customer service care by all team members specially guest relation manager Wissal! She went beyond the expectations and exceeded it specially when we shared our food feed back. The fact that people care about your feed back and go the extra mile to fix its something we dont see often in tunisia. Keep it up and soon you will be number one in town !

The hotel is very comfortable and comfortable and the staff are very comfortable. I could eat at the restaurant Formule buffet, good and diversified.