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Cozy family run hotel. Only stayed one night. Lots of cats. Nice stay ruined by a tour booked by the hotel - Turkish dance. Beware we were overcharged - hotel told us it would be €60 per person (to be paid at the restaurant), which would include transport. Driver is the brother of the lady owner. Went to the dance, and they asked for €65 per person. A couple next to us told us they paid €40 per person. After we kicked up a fuss, we got a refund back however we still don’t know who was trying to rip us off: hotel, driver and/or restaurant. Do your research before agreeing to go on a tour organised by the hotel. That said, the car they organised for us was very reasonable (wife of said driver).

This hotel is beyond what it is advertised. Not only is the hotel located in the best location in the city with amazing views and impeccably clean rooms it also comes with one of the best breakfasts Ive had at a hotel. The views you get tat this hotel are unparalleled. The hotels ambiance is to die for as it feels as if you are staying in a cave with all the amenities you could want. Besides the hotels amenities it is important to note the hotels staff. The hotels staff is one of the most professional and helpful people I have interacted with. Specially SERHAT, words cannot describe how helpful this man was. We arrived at the hotel with 0 plans. This man acted like our travel agent booked our whole trip for us. He was constantly in contact with us when things got canceled due to bad weather and would make adjustments for us to have something else to do that day. Just interacting with and getting the services from Serhat was worth the hotels rates, the rooms were just a plus. I cannot vouch more for this hotel, highly recommend to anyone considering visiting Capaddocia!

Although we didn't stay here, we stumbled across it while exploring the back streets and ended up having a drink in its brand new rooftop restaurant - then went back again for dinner as the sun set. Good food, good wine, lots of vegetarian options, lovely views and above all exceptional service - attentive, courteous and so helpful. One of those evenings when you leave with a real smile on your face because people have been so lovely.

The room was decent and clean! My girlfriend and friends didn't want to stay in a cave-style hotel, so we chose this one. The breakfast was a pure Turkish style with a Western touch. There were not many people in the cave pool, so we would go there when we had time. The location is in the middle of the town, so it was very convenient to go around. When we arrived, it was very hot and we wanted to turn on the air conditioner, but the air conditioner in the room was broken, so we contacted the front desk to change the room. The front desk took us to several rooms to choose from. Because the rooms were not on the same floor, it was a bit tiring to walk up the stairs. The front desk was patient and helped us change one of the rooms the next day. If you have a lot of luggage, you don't have to worry about it. There are service staff who specialize in moving luggage. The restaurant terrace is beautiful and you can see the town and the surrounding scenery. It's beautiful in the evening!

Family of 3, stayed from September 3rd till September 7th, 2022. From the moment of our arrival to Nevesehir airport till the moment of our departure to the next destination we felt welcome. Very family-oriented environment, exceptional hospitality, and smiley faces. We were given a tour of the hotel and amenities, then taken to our rooms. Our room was a cave room called the king suite with terrace (Room number 304). It was beautiful, authentic, clean, and had an AC. Beautiful spacious marble bathroom. Room authentically decorated in Cappadocian-Turkish style. Sheets were changed and towels replaced upon request. Lovely housekeeping team. Front desk very receptive and helpful, all hotel staff went above and beyond to tend to guests to make sure all were having a great experience. Given the nature of it being a family run hotel, it had warm friendly vibes. SETEN RESTAURANT – absolutely to die for! Best restaurant in Cappadocia hands down. Breakfast – best spread ever lots of choices. Served by lovely people. Dinner - It is a definite MUST. Especially the Muhammara, Mutancana, Testi Kebab, and Pumpkin Dessert!!!! I do advise you to book your tours with the hotel but make sure it is with the hotels Kelebek Tour company as we had a frightening experience with a company in city centre. Thank you to the amazing staff at the hotel that made our stay in Cappadocia memorable. We are avid travelers so believe me when I say this hotel is well worth it especially the fact it is THE best view to watch the beautiful hot air balloons fly over Goreme with many caves surrounding you. Special thanks to front desk - Duru, Amir, Sena, Murat - and including Seten Restaurant – Hussain, Utku and Serife – including anyone else I may have forgotten to name, you are all doing an amazing job. Cannot wait to be back!

Cozy and a lovely experience the staff of Zara Cave Hotel provided. Our favorite was the amazing home made Turkish breakfast spreads they had our every morning. They make you feel as if you are a guest at their home and make you feel so welcomed. Highly recommend staying for the experience and the views the hotels outdoor hangouts provide.

1. The cave for more than 400 years has a very historic basement tunnel, and of course a new hotel has been built on this basis. The basement can be spa and massage, which is very special. 2. The interior is spacious, the bed and quilt are very comfortable, and the air conditioner is not required to be turned on at night. The yard outside is also very comfortable. 3. The breakfast is great and the choice is rich. And the little brother will prepare you a very good fresh hive and cream, stirred and coated on the dry noodles white slices, very delicious. And the baked pancakes - similar to brown sugar sauce. 4, before leaving also presented a box of Turkish soft candy. 5, insufficient: the road outside the hotel is still under maintenance. 6, regret: the weather caused the hot air balloon to stop flying in the past two days.

The room is quite big, with a beautiful balcony and bathtub. There is a large bed + a small bed inside, not two large beds as mentioned on the introduction page, but the hotel also arranged a small bed for another double room, so it is enough for sleeping. You can watch hot air balloons from the balcony and hotel terrace around 5:30 in the morning. Because I checked in early, the hotel gave me breakfast that day and tried to arrange early check-in, which is worth praising. But the booking experience was mechanical and inhumane, and I was not very happy.

The staff at the counter are friendly and hardworking to help carry luggage. Three people can be dispatched to help carry luggage at a time. Tips and change should be well prepared so as not to cause embarrassment. The room is relatively old, and the wet and dry separation is not well designed. Although the amount of water in the shower is large and the flushing is very comfortable, half of the toilet floor will accumulate water after taking a shower. It cannot be called a cave hotel, it is completely a cement building. The 360-degree view of the roof is very good and will not be blocked by buildings. Try not to bring food with you. The bed base is made of cement. Sometimes ants come out of it. The number is not very large, but it will cause a little trouble.

It's a very nice hotel Location is very good 2 minutes to the town centre, very professional service Always keep you updated They can arrange all tours for you at good price They also have a shuttle bus transfer to and from the airport at €15 person and it works good Halil and Safa were so professional and helpful A new experience of a cake hotel no elevators but they help you with your luggage 🧳 I enjoyed my stay with them Although they deserve 5 star but I have to take away 1 star and give them 4 stars because the breakfast was not good Timings were 8-10 AM and it was cold breakfast very limited and not at all tasty, even the tea was cold Some information that may come handy to you The hotel is at a steep hill and it may someone who may be less able to walk, the breakfast is also in the other building across the street ( not far but have steps ) General information about Capadocia to be kept in mind Always check the bill before paying and check the price if not mentioned in the menu If paying by card check if they have changed you the correct amount ( I am sorry to say but all the restaurants I tried showed high level of dishonesty) unfortunately it's a shame If you don't ask them you may get a bill which you may have not expected Good luck with the trip