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"The hotel was in the centre as a location cleaning order ***meat was good, but we left the car clean and was dirty without a closed parking side. The minibar products in the rooms were too expensive for outside. The air conditioning was either not working or not in the bathroom. I don't know if we didn't tell them that, they wouldn't be interested in it. It was a good breakfast."

"From the moment we entered the hotel, the interest and kindness of Mr. Ali and Mr. Gökhan really impressed us. They do their job seriously but sincerely. They immediately took care of every problem we had and we felt comfortable and safe. The room cleanliness and comfort were also very good. It was a nice and trouble-free stay. Thank you very much."

"It is new building and clean. Staffs are friendly & nice. Most important thing in this hotel is The reception Lady👍 She has the most important roll in managing hotel. She will help you with anything you ask regardless wether your question is About the hotel services or shopping out ir finding a suitable place. This lady is the Real important Key in this hotel. I wouldn’t recommend this Hotel without this lady sitting in reception seat👍👍👍 Thank you🙏🏻"

"They give only one card for two rooms, If someone wants to go out, the card is being cut off, the electricity and air conditioning are being cut off, so when he comes back, he must wake the inside, Two cards are given to two rooms in Turkey and the world so that anyone who wants to get out of the country doesn't bother him, We said it was necessary to have 2 cards at the reception, they said no, my trust has decided in this way, we can give 1 card, Ozet, Otel guzel yonetim kotu"

"It's located in the center of Van city and has great access! The price was very reasonable and the room was very spacious! I thought it was a very good hotel. I'd definitely like to stay here again if I have the opportunity!"

"The service attitude is great. Every employee is very nice. This shows the high level of management of this Hilton, including helping me to surf the Internet Wi-Fi. The breakfast area is also perfect. The room is clean and comfortable. The only downside of the hotel is that it is far from the lake. The 6-lane highway speeds past at speed. It would be perfect if the hotel has a safe passage that can easily reach the lake."

"This hotel looked like it needs some refurbishing but it does have a strong point in that it right on Lake Van. I had a few issues during my stay but were resolved immediately. The room I was first given smelled of drainage pipes so they immediately gave me another. In the evening, I realised my hair dryer was broken. They immediately sent someone to fix it. The next day, the water from my toilet no longer worked. They sent someone to fix it immediately while I had breakfast. They are very quick to solve any problems. I loved the breakfast, so much variety. And I am grateful that they let me have my room a bit earlier which many hotel won’t even if they could. The staff are great."

"Staff service attitude is good, space is large, the hotel is clean!"

"It is close to the centre of Van and can be easily reached by Serbis shuttle bus from the bus terminal. The room has been refurbished and is quite clean and the waters are clean. The hot water flows out correctly. There is also an elevator, so even if you have a lot of luggage, you can rest assured. There is no electric kettle and no air conditioning in the room, so it may not be suitable for summer stay. The Wi-Fi connection is good. The breakfast is simple, but considering that you can stay at a reasonable price, there is no problem."

"I have been coming to Van every week for years. This is the first time I have stayed in such a clean hotel. The staff was also modest and friendly. It seems like it will be a hotel I will choose often."