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Don’t let the pictures online deceive you. Got in at 1am, no place to park. Once the lady in the lobby got done yelling at the front desk for the hotel charging her $60 for parking on the street, we were able to park. Got to the room….filthy! See pictures. I tried talking to the manager, who dismissed me and stated he’d do nothing to correct the situation? And he owed me nothing. Checked out, found a new hotel, now fighting for a refund. We would have been better off sleeping in the car, at least we could have felt dater and cleaner.

I was recently had a partial ceiling collapse in my Condo that forced me to find a place to stay for about two months. This property was an excellent accommodation for what I needed. My single room was more than adequate, with a Kitchen area that more than met my needs. The room was very clean. Bed was very comfortable, as was the reclining chair. The staff was excellent, especially Betty and Nelly at the Front Desk. Never had a problem getting fresh towels, garbage bags, or toiletries. Note that this is more of an Extended Stay (as the Name says), no frills hotel. There is no Pool, No Fitness Room, No Ice Machines (because they do have Ice Cube Trays in the Freezer in the Room). The only Breakfast offerings were Coffee/Tea/Hot Chocolate from 6am-9:30. Instant Oatmeal (Hot Water available), Granola Bars & Muffins were also available. I found this very adequate. There are a couple of vending machines, as well as Pay Washing Machines & Dryers available. Housekeeping is available only once every two weeks, thio The only problems I encountered were with other guests, which the staff did there best to handle. Cannabis was periodically being smoked in the stairwells. There was a Domestic Violence Dispute one night where the Police had to be called in. The Elmhurst Police do make regular rounds, which is reassuring. But the only surveillance cameras I saw were on the First Floor, near all the entrances. Someone emptied alot of garbage in the Parking Lot one night, but I will say that the Maintenance staff did a very good job of cleaning that up, and keeping the grounds looking pretty good overall during my stay. I would definitely stay here again if I needed temporary lodging for a few days or more.

We stayed at this hotel for new year eve show next th the hotel. The hotel is very nice and clean staff at the lobby were so nice and welcoming. Check in and out were so smooth and fast. Rooms were clean and in good condition, bathroom was a bit small

SpringHill Suites Review We arrived on a Saturday night around 10pm, staying for two days. Two adults with two teenage children. Check in (and out) was very easy. Staff was very friendly, and always accommodating with things such as extra towels, bandaids, etc. The biggest things I check for when staying someplace is how clean is the location/room, cost, distance I need to travel too and what amenities are included. We reserved a suite with 2 Queen beds and a pull out sofa. We had more when enough room, especially with messy teenagers. I will give this location a 5 star for cleaning. Our room was clean, not smelly, obvious clean sheets/blankets, and you feel like you could walk barefoot in the room (which had carpet). The continental breakfast, which was included in the room charge, was very good. They had an assortment of hot foods, as well as cold cereal, yogurt, fruit, juice and coffee. The pool was open until 11 pm each night, which the teens took complete advantage of. While it would have been nice to have a hot tub (I would have used that while the teens played), you can’t have everything. Location was about 30/45 minutes to downtown Chicago, depending on traffic. It was also about 30 minutes from a family member that we were visiting. All in all, the location was perfect considering the price. Our hotel bill for 2 nights was less then $375, and it included free parking which you will not get at a downtown hotel. Finally, on Monday morning while waiting for my travel team to get themselves around, I sat downstairs in the breakfast/lounge/lobby area. While I was working on some emails and talking on the phone, I watched the hotel staff clean and disinfect the entire lobby area, including elevators, bathrooms, etc. While I normally do not spend a lot of time in the this type of common area while traveling (I’m usually in my room), this is the first time I have seen cleaning such as this. Overall, I would completely recommend this hotel, and would personally stay here again.

I use it when I come to Chicago several times. Check-in was quick and I was able to enter the room immediately. The bed was not too hard and I slept slowly. There is no problem with the shower. Breakfast is normal.

Best Customer Service right from check in. Masks were required in all public areas. Easy. Efficient. Friendly. Immaculate, the staff was always working. Excellent accommodations for a family of 5. Beds were comfortable, pillows were just right. 2 Tv's with lots of channel options. So clean! Pool and hot tub were being tested for chlorine levels by the pool attendant who was very diligent in getting levels accurate . Pristine. Breakfast had abundant choices, especially during Covid. Lots of hot items, lots of grab and go items. Close to family restaurants, attractions and shops. It will always be our first choice in the Lombard area.