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Hotel and rooms are very nice and clean. We had a pet friendly room which was great. Breakfast was included but choices were limited , All the staff except the front desk lady on Sunday evening were very nice, this lady had POOR customer service skills.

very nice people we love it here staff nice all of them quiet manger nice room clean everything close store

I am extremely disappointed with my recent stay at the Spring Hill Suite in Voorhees, NJ. My experience was marred by the presence of bed bugs in not one, but two different rooms during my stay. In the first room (322), I discovered a bed bug on the bed closest to the window. This was a shocking and disturbing find that immediately made me uncomfortable and worried about the cleanliness of the hotel. I was promptly moved to room 309, but to be extra cautious, I brought my own bedding with me. Despite my efforts, I still encountered bed bugs in room 309 as well. This is completely unacceptable and speaks to a serious lack of attention to cleanliness and maintenance in the hotel. To make matters worse, in addition to the bed bug infestation, I also experienced issues with the ceiling in the bathroom directly above the shower. The lights in the bathroom leaked water whenever the guest in the room above used their shower. This is a clear sign of poor maintenance and neglect of the property. Overall, my experience at Spring Hill Suite in Voorhees, NJ was extremely disappointing and unsanitary. I would not recommend this hotel to anyone looking for a clean and comfortable place to stay.

I needed a local room for the night and did not want to spend a ton of money but I did want it to be clean AND smoke free! The first thing that hit me was the smell of smoke- I asked if my room was smoke free & was told by Donna (the woman who checked me in) that it was an entirely smoke free building! I don’t want to call Donna a liar but the smell of pot (I have no issue with this just stating it) was heavy in the elevator the entire time! No It was clean and although the breakfast left a lot to be desired (not much can be done during the pandemic) so I understood. Nice place but not sure I would stay here again.. there are plenty of other places in the area.

I just left after a 4 night stay at this Holiday Inn and Suites. I do not have one negative comment to make. I stayed in a king room with a walk in shower. The shower enclosure has a metal lip at the bottom so if u need a wheel in shower I would check. First the hotel appears to be very well maintained and very clean. My room furniture was all in very good condition. My bed was straightened daily and I received fresh towels daily, something a lot of hotels do not do anymore. The body wash, shampoo, conditioner, and lotion are all in bottles on the wall. My room was just off the lobby and was very quiet. There is an indoor pool I did not use, but it appeared in good shape. The breakfast which is included in ur room price was surprisingly good. Make ur own pancakes, 2 types of sausage or a bacon and sausage. Premade omelets and scrambled eggs, yogurt, a few cereals. Enough to get ur day started. The room clerks were all polite and professional. I did think the room was a little pricey for the area, but it is much better rated than other area hotels.

The room is large, clean and tidy, with a sense of design; like a car hotel, the car can park at the door of the room, and the license plate needs to be registered; the old staff who received us are friendly; but the back door cannot be opened, and you cannot sit on the preset balcony stool to enjoy the sun. Breakfast has no meat and no eggs.