Search Best Hotels in Bexar County

"We chose this hotel because of the location, easy walk to riverwalk, our favorite spot....just perfect. The staff & valet service were extremely helpful & courteous. The only thing we were not pleased was our room #610. It was not inviting, it seemed damp, was dark, couldn't open shades in the afternoon, too much sun. When we got there the shades were up & the room was very hot, took long to cool the room. In the morning, we enjoy the outside light, though. It just seemed that we were in a very small dull room. Oh, we would have enjoyed a microwave in the room. We just expected a little bit more for the price we paid. But we made the best of it & enjoyed out time there. Thank you for your service in making it comfortable. "

"The hotel itself is very nice, and the valet and bellhop staff were exceptionally friendly. The location is excellent, right on the Riverwalk, and the bed was very comfortable. The shower had great water pressure; however, if you’re tall, the shower head placement is not ideal—my husband is 5’10” and had to duck to use it. We would consider staying again, but on our last morning the toilet clogged and overflowed onto the floor. This was frustrating, especially since very little toilet paper had been used. Most people would consider a toilet overflow an urgent issue that requires immediate attention. We called for assistance, but no one ever came. It seemed as though staff assumed they could wait since we had a couple of hours before checkout, which was disappointing. As a result, my husband had to go to the ground floor to use the restroom, and we had to navigate around toilet water on the bathroom floor while getting ready."

"overall was a pretty good stay. the room was spacious. However my window only has 1 light layer of curtain, and not the light-blocking/thicker one. when i phoned the receptionist, she basically ignore my complaint by saying there is one (there wasnt, i even showed her the photo there was only 1 layer instead of 2). she said will ask someone to check the next day, but there wasnt anybody checking nor added. im still giving 4-star overall for the location, parking, and spacious room."

"I was friendly, nice neat clean, pleasant stay."

"The room was neat, quiet and clean. The bed was very comfortable. Breakfast included omelets and meat patties, and the yogurt and milk were of good quality, which was considered good among American breakfasts! But the room smelled of perfume or aromatherapy, which was not very accustomed to! The location was in a small alley, and there was a bar on the corner, so I was a little worried about going in and out at night. It was about an 8-minute walk from the river walk, and there was a popular BBQ restaurant along the way. It was about a 13-minute walk to the Alamo Museum. A very cost-effective hotel!"

"The hotel was very comfortable and very comfortable. The hotel is very comfortable and comfortable."

"They were the weirdest helpful, restful, name it we will never stay there again"

"The hotel staff were very friendly, kind and always helpful. However housekeeping was only done after resquesting. The AC was broken in the lobby/breakfast area and it was too warm but breakfast selection was good. The water pressure in the shower and from the faucet was low. Overall clean hotel, friendly staff and very good location."

"The room is nice; however, the ac didn’t work well and it was super noisy. Don’t recommend getting a room near the pool or the elevator. "

"Breakfast has almost no food, better than nothing; the hair dryer in the room is broken; the health is generally the same."