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All service from check in, to complimentary breakfast, to shuttle service within area to directions to local sites were of the highest quality. Rooms were very clean and beds very comfortable. We would highly recommend this hotel to others. Shuttle service provided to and from Logan Express within the Braintree area. Logan Express takes you to and from airport.

My team and I stayed here while we were running a work event. The team at the front desk were so friendly, accommodating and easy to work with! The hotel itself is very clean, modern, and allows you to have a comfortable stay with lots of room. Beds were comfortable, and the pillows were for once perfect! There is a breakfast offered daily, and it was much better than your average continental breakfast. Would easily stay here again.

The rooms are large, grand and have good sanitary conditions. Marriott is Marriott.

I really like the style of this hotel, with a small kitchenette in the suite, beautiful environment

It was just ok, I may go back if I have to. The coffee machine in the room wasn't working, so I wasted water when pouring it in, but I brought it up at the front desk that they owed me a bottle of water and they let me have one. The room was clean overall, but the carpets should be updated, I feel maybe they allow pets, cause there was a slight smell. I didn't like that they asked how many kids I had, and the age and sex, I thought that was creepy, and they want to charge extra per night per child which I have never had that, a family of 4 should not have to pay extra for kids, and my husband wasn't even there. Also they wanted to charge $20 per hour for late check out. I feel they should accommodate when needed for late check outs, and not charge extra per kid, especially if you only have two.

Breakfast is not provided, but there is a kitchen in the room where you can prepare your own meals. There is a free washer-dryer downstairs. There is also a gym. Clean the room once a week. You can get anything from the front desk in the middle.

The hotel room is very clean, the sheets and pillows are white and white; the breakfast is very rich, you can make waffles yourself, super blueberry flavor, original flavor, and cinnamon apples. The hotel is very cost-effective, I booked it in Ctrip, a very successful choice, I have the opportunity to choose this hotel. I don't know why I can't upload photos.

The overall is not bad, the service is okay, the room is clean but the room is a bit small. Sound insulation is also good. The location is ok and the price/performance ratio is high.

This is a great hotel. Very clean, budget friendly, easy to get to with spacious rooms and close to various amenities like dining, shopping & movies. The staff is very nice and friendly. I would recommend this hotel to anyone looking to stay in the vicinity of Boston & it's suburbs.

I travel enough to know what to expect. My stay at this hotel was mixed and while most employees were helpful there were a couple that should probably not be customer facing. I will start by saying my first complaint may be partly my issue. We booked a weeklong stay through JetBlue Paisley for 209 a night. I then decided after to come in a day early and booked directly through the hotel. When I called I mentioned my week booking and asked if the rate for one night added would be the same and was told it would be. My part? I received the confirmation but did not scroll to the bottom where the rate showed to be over 400 for one night. I assumed what I was told would be the rate. Shame on me. When we arrived and was told the rate I explained the situation and was told that they don’t know what we pay 3rd part bookers and that it was impossible no matter what that I was paying 209 a night even with third party. They would not back down form the high rate and arriving at 11PM I was not feeling like arguing. I was told to speak to the manager which I did and was told he’d bring it to the general manager. Almost a week later I still have not heard back. That’s the first part. As we got to the room the card would not open the door so we went back to desk and they re-programmed it. Went back up and still could not get in. Mention of possible broken lock was mentioned so I asked if we could just get another room and was told they were sold out. Building engineer was called and he determined that room was already occupied. Back to the desk again and they were able to magically come up with another room. Off to a good start and it did not get much better after that. At least one elevator of two was down almost the whole time and one morning both were down. The fire alarm went off at 7AM one morning and I assume it was related to broken elevators as there were signs saying to use stairs which were according to signs on second floor alarmed summoning the fire department and of course setting of alarm. A little foresight on hotels part to maybe disable alarm during the elevator outage may have prevented people walking through an alarmed door that they were told to use. We were also told there would be a 100 dollar hold for incidentals such as parking etc. I was fine with that and we exceeded that by about Thursday by about 20 dollars. They then put a 278 dollar hold on my card for a day or two for the remainder. It was only 2 days!!! I am still waiting for them to release that and for an answer as to why such a high hold. I was told the GM would call me and have left messages and still have not heard back almost a week later. The room itself while billed as a suite was small though that was not an issue as we don’t spend much time in there. It was clean and maid service was good. Hope if you stay here it goes better for you than for us. So much for a relaxing vacation.