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The check in staff were nice. The check out guy, not so nice. They’re all wearing regular street clothes and you can’t tell if they work there or not. The check out guy talked so fast and seemed aggravated if asked to repeat himself. I had an issue with the first room where the lock wouldn’t catch, the second room was nice but the heat didn’t work. The third room was fine. The gentleman who helped me with all the rooms was soooo nice and patient and apologetic. They give out a grab and go cold breakfast upon checkout. I suppose that is because of the pandemic.

This is one of the most overpriced and poorest quality Best Western's (BW) we have stayed at. We were duped into booking directly with BW because of their ”low rate guarantee”. An ”aggregator” travel site had better rates, but BW fools you into paying them directly at a higher rate because they say they will ”refund the difference and provide a $100 gift card” if you book directly with BW and file a claim form (after paying). The claim was rejected with the auditor pointing to some fine print. Don't fall for their tricks! While the rooms were relatively clean, the bathroom was a bit gross with moldy shower heads and non-slip strips in the tub that were curled up and coming apart. The rooms themselves were pretty spartan (not necessarily bad, just boring), but smelled a bit like a smoker had lived there. For whatever reason, the elevator also felt like an oven, but luckily its a short ride. Honestly, I don't understand the inconsistency of the Best Western brand. I have stayed at some beautiful BW hotels. Maybe ”BW Plus” really means ”BW Minus”?

Everyone makes me feel like family and with respect. I give them back what they give me. No issues with the employees. Friendly, I think of them as part of my family. So glad I choose the hillside location for my in Between housing.

We were in town for a family wedding The hotel staff was courteous and could not have been more accommodating The room was very comfortable and housekeeping was extremely attentive. We would make a daily walk to Cozy Corner restaurant for the ultimate in breakfast To the entire staff many thanks

This hotel is located where I needed it to be for this cost. Near work and not far from restaurants and shopping. Service was average nothing special, clerk checking in was friendly enough and the one in the morning was a bit more charming which created a balance. Room was somewhat clean, although there were what appeared to be a few food crumbs on the carpet in one section of the floor of the room, but I feel like that was more likely than not outside of the normal for this establishment. Overall it was a nice place.

Thank you for taking me in on such late notice. The plumbing at my flat decided to explode at 12:30 AM. I knew this place was a Choice Hotel, and as a member, I could earn a few points. Just want to say that I was quite impressed at the cleanliness of room 12. The carpet was in excellent condition. There was a soda stain at the foot of the bed, but that sort of thing is for deep clean. The curtains could do with an upgrade, but all good. The bed was extremely comfortable, and the shower felt wonderful. No phones in the room, but I had my mobile. I was only there for the night. The staff was most helpful, and considerate to my plight. The room was quiet accept for the clock radio which seems to be possessed. It kept making this static sound at intermittent intervals. Thank you Choice Hotels.