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We stayed one night on a trip back to Canada from Florida. It is a wonderful hotel. Super clean, organized, friendly and accommodating staff, extremely quiet hotel. Didn't hear a peep and it was nearly full. We were late for breakfast, but the staff went into their kitchen and brought us bunch of things. I will always stay here on our trips back and forth and I will look for Avid hotels where ever I travel. I have no complaints about anything. It was so relaxed and welcoming, and the best clean and of course brand new. I loved it.

The king rooms are updated and cleaner than the old rooms, the only problem I have is the room I booked clearly showed a room with a hot tub but for $70 I should have known better but still don't false advertise, some people will see that an be very upset when they realize there's not a hot tub in here, the lamps, bed and room decor are excellent and the bathroom was also clean which is what everyone expects and wants and the lady up front wasn't even that rude to me this time lol seriously though Howard is in the top 6 or 7 hotels available in Salem I enjoy the views and a majority of the time the rooms I'm placed in!

I am handicap, my room was on the second floor, no elevator and I had to carry my bags upstairs... As far as food, all they had was coffee and a honey bun.

Quality/price very good Lunch as well As well as the service

Location was actually fantastic as it was jut off of I-81 and convenient to the Moyer Sport complex for a tournament Had a block of 8 double rooms They were clean and what was nice was the little sitting area Had requested rooms to be together ad on the top floor if possible Those in our group arrived at different times over the course of the day and the property did give us rooms together and on the top floor Booked online and the rate I was able to book at was reasonable Agree with other who say the property need a face lift but it was clean Ice makers though out the hotel didn't work for the 4 days we were there and there were several ice makers Breakfast was pretty bad after one day of hotel breakfast the McDonalds nearby was a better option The breakfast are was not well stocked There was a lack of food as this woman didn't replenish foods from the buffet She didn't wash the tables after guest left the trash cans in the breakfast area were so full you couldn't put anything else in them so dirty plates and cups began stacking up on the tables There was one woman at front desk who was So rude and nasty the you hated checking in with here she wasn't friendly at all however others at front desk were SO much nicer There were several other teams at this property for the same time frame and were not lucky enough to be on the top floor and said that families with children were very inconsiderate or other guest by letting the kids run up and down the halls and stomp and jump on the floor creating an annoyance if you were on a floor below them Since we were on the top floor and all of our rooms were together we didn't have to deal with poorly behaved kids

Everything was great except the breakfast. I know COVID changed the breakfasts but at this point Fairfield Inn needs to go back to the way it was. There were no bread, english muffin or bagel options. Just premade breakfast sandwiches and omelets. The slim pickings had us change our plans and hit Cracker Barrel instead. This is shame. I guess the days of the oatmeal pot and waffle maker are gone for good. I hope the powers that be can improve the breakfasts because I'm a loyal Marriott customer but for the money, I'd be better off spending a little more on a night at the Springhill Suites line to get a better breakfast rather than Fairfield Inn since I wound up paying for a breakfast elsewhere