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This hotel was very clean because it is a new hotel. The amenities were nice. Beautiful picture on tv and a lot of space to store your clothing. However, check in was terrible. The man at the desk was frustrated with checking us in. In the middle of checking my dad and I into our separate rooms, he decided to check in three other people. My dad and I looked at each other in disbelief that he would forget we were standing there after a crazy trip there. I had a flat tire and trying to locate somewhere close to get a tire for my car was difficult. The donut that was put on my car was flat also. So, my dad and I was exhausted by the time we got to the hotel. So, for this man to check in three other people saying we got on his nerves, was so disrespectful. I couldn’t understand the frustration when we had just got there. Maybe he needs a break. I do not know!!!😔

I stay in a lot of hotels…mostly Marriott. This hotel does not meet the Marriott standard. We checked in late from flying all day and almost left and found somewhere else, but decided to stay because we were so tired. I asked the receptionist to give us a quiet room, he kept saying he would and it would be a high floor. The room was on floor 5 (not high), right in front of elevators. They had a family reunion and a conference going on and at 11 pm it was so loud! The room never got cool, and the bed was awful! Like I said before, I mostly stay in Marriott’s and typically love the mattress’s but this was not Marriotts normal mattress. It also looked like it had been updated but whoever did this remodel did shotty work.

Abolsolute best staff in the hotel Business. I've been staying here for about a year and have had no issues. I love Joyce and Tasha, they always help me whether it be needing new sheets or even if I need a few extra hrs to get the money to pay for my room. With all the craziness in the world its nice to have compassionate caring people working at the front desk. The rooms are nice and clean. They don't allow drama and riff raff. All around great experience, which why I am so comfortable here.

General hotel, the room is not big, there is a microwave refrigerator inside, because the price of the Super Bowl can not be set in the hotel, and the clothes are sleeping.

I wish i would have read reviews prior to booking/staying at this hotel. I chose this hotel because it was really close to the event that i was participating in. I will describe my experience however just to reiterate, my stay included extremely unclean conditions, drug dealers in the parking lot, *********** in the lobby and homeless sleeping in the hallways, no hot water, one towel, and stains on the carpet. This place should honestly be shut down. When i checked into the room, i immediately noticed that there were people loitering outside of the doors, smoking *********, and bothering people as they entered the doors, there was trash all over the parking lot and the general appearance of the hotel was not clean/safe. I continued to think as long as my room was clean/somewhat presentable, it would be ok. When i got to my room, i noticed that the carpet was very stained, one of the lights on the wall had exposed elements (didn't work) and the bathroom door did not have a knob/lock on it. The main door did not close easily either. However, I had been up all night and chose to stay a little while prior to my event. I proceeded to take a shower....the water was barely luke warm and there was only one towel. The shower curtain was too short and got water all over the floor. Still...not the worst. I left for my event and returned at 1 am. There were still lots of people loitering outside, harassing the guests. I went up to the 4th floor and was immediately approached by a homeless person asking for money. I did not feel safe. I had to give him money to be able to get to my room. When i went down the hall, there were two metal doors that led to my hall. My key would not unlock them, therefore i had to go back to the elevator where the homeless person was camped. He again approached me and proceeded to tell me how people were not safe in this hotel....but i would be ok bc i gave him money. I headed to the front desk (now 130 am) to ask about the deactivated key. When walking down the hall, there were lots of loud hollering coming from the rooms. One of the rooms specifically had the voice of a man that was preaching (screaming). I was honestly scared to be there. When i got to the front desk, there was a security officer seated behind the desk clerk however she never got up while i told them about the homeless man panhandling and sleeping in the hallway. During out conversation, a ********** walked through the lobby. Still they did not appear surprised. I had made a reservation for two nights, however advised that i would be leaving as soon as it was light outside and cancelled the second night. Overall, worst place that i have ever stayed. In reading other reviews, i noticed that reviews are responded to by hotel staff ”apologizing for not meeting expectations.” This reply in itself is a joke since reviews are repeated over and over and nothing changes. Please do not reply if this is all that is offered. I will not stay at this location or an

Quiet hotel, you can park your car, it is convenient to drive by yourself, good value for money

I stayed here for a week in August 2019 and enjoyed my stay. Rooms have exterior doors to the outside which I prefer since I usually carry a lot of stuff with me when I travel and makes it much easier to unload my car. I got a king bed room and it was very spacious and the bathroom area had a wide counter so plenty of space to put toiletries and such. The shower always had very hot water in the morning. There is a mini-fridge that worked well. The cable TV selection is very good with some movie channels included. The WiFi was very fast at around 50 Mbps and reliable. There is free breakfast in the lobby every morning and you can enjoy your own self-made waffles. Also scrambled eggs and bacon, too. The pool looked clean and refreshing but I didnt have any time to take a dip, and I was surprised on hot days there were no people enjoying it. The front office staff is very helpful. I noticed at night there was no shady people walking around and the cops did patrol the place occasionally.