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Moses, at the front desk, was a delight! He gave us a great welcome to the hotel and provided us with a list of amenities that met our needs. We greatly appreciated his confidence in the comfort of our stay and his gratitude for our patronage. Having never been to the area before this trip and after driving over 8 hours, we were very appreciative of Moses’ warm welcome and the cleanliness of the hotel.

The room smelled so terrible (of mothballs, I think?) that you could taste it and it made it hard to sleep at night (I can't even imagine what terrible smells they were trying to cover up). The room itself appeared clean (other than the smell), which is a positive, but the hallways and stairwells leading to the room were filthy. The breakfast was quite limited, which was fine, but every table in the breakfast area was dirty, despite us being the only ones in there. Also, not that it matters in my rating, but just to add to the ambience of the place, the walls are an incredibly garish lime green color. The price was pretty cheap, but this hotel was still not worth the price.

The location is good and convenient for seeing customers. There are also many places to eat nearby.

The room is very clean. The color is different from the dark colors of many hotels in the United States. It is bright and warm red. The front desk service attitude is also very good. Recommended

Went well. Hotel wanted to charge $148 instead of the agreed upon $132, but they ended up agreeing to $133.

First of all, I wasn't even going to write this review. BUT... I got the email from Comfort Suites/Choice Hotels asking for feedback.... and when I kept trying to leave this review, it would not let me! Maybe an algroithm prevents me from leaving the bad review. So... here is what I tried to leave as my review on their feedback form: ***We have stayed in several hotel this summer across the Midwest and mid Atlantic states. And... this one was the worst. But this was the location we needed. The good: Coffee! 1. Very good coffee available 24 hours in the lobby. 2. The mattress was comfortable. The Bad: Everything Else. :-( A. Workers moving a safe using a luggage cart when we arrived. (I don’t know if we used the same luggage cart, but the cart we used had a flat tire and did not roll. B. Had to sign up for a 40 minute time slot to swim, (covid) but when we arrived, they were only two people there... and the door knob to the pool area is broken and when we left the pool area we saw people from the neighborhood going in the back door to the pool area I guess to swim?? They had suits on and towels. Also, jacuzzi (hot tub) was closed? Holiday Inn Express in Ironton hot tub was open in July.) C. Very dirty room. I bumped the plastic cover on the air-conditioning and it fell right off and the inside was caked with mold. Gross! Dirt/dust on floor. D. The air-conditioning unit fan kept shutting off. We like constant fan noise all night for background white noise. E. No fruit at breakfast. Could have had cereal and fruit and milk. But the only thing was muffins. (Muffins are a fancy word for cake.) Our family got three muffins and went back to get another one and a huge group of kids came to the lobby and took all of the muffins. They were loud kids and sort of rude. other hotels we have been to the Summer had served grab bags of meals to go, or cereal and fruit, and a Holiday Inn express we stayed at even had a hot breakfast made to order from the lady working. So..... Mostly, this place needs Deep cleaned. If we have to go back for business, I’m going to try the Hampton Inn across the street. This was not an acceptable stay. Sorry

This hotel is located behind an abandoned mall and there is a permanently closed Golden Corral next door. So the immediate area is not the greatest. If was obvious we weren’t the first people to sleep on the sheets, not sure when they were last washed and the overall cleanliness of our room and stairways was questionable. Needless to say I skipped the breakfast. The staff we encountered were friendly enough, its just the cleanliness and obvious reused sheets that warrant the review.