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The rooms were very spacey and very clean. We filled our water bottles in the fitness center and spent some time at the pool. Pretty good views from the hotel and local restaurant options close by and even within walking distance. Great hotel with a great staff and we will definitely be back.

This is a great hotel. Super clean, spacious and outstanding customer service. From the moment we arrived to the moment we left, it was just one great experience. And not only that, they are even going above and beyond any service I have experienced so far. We were there for the soccer tournament and by mistake the cleaning ladies took my sons jersey. But great service shows when somebody tries everything to help. Not only did they look for the jersey but they even mailed it to my home address. My son was so happy. Great job

Have to say I had a wonderful stay here at the extended stay America Norco hotel! Staff was funny and nice and it felt as if everyone was there to truly help. It was a nice room and I was able to get some pans to cook in my room which was a plus. Hotel was close to many places to eat but also felt quiet for being in Southern California. I had never been to Norco but it was a nice pleasant stay.

Very nice and clean room. The floors are not mopped so your feet gets all black dirty. Service is good.

General hotel, in addition to the price is cheaper than other general.

The stay in itself was good, only issue was Saturday morning when we went to breakfast we had an issue with the waffle battery. While someone was using one of the spouts we tried using the other and it would not come out. Once the other spout was no longer in use the one we were using fell off and splattered the waffle mix all over my clothes. After grabbing the attendant they removed the batter mix. It would have been great if there were a washer and dryer to have cleaned my clothes after the incident

My stay was a disaster the motel was not clean blanket had semen spots all on it floors were dirty bathroom was horrible there was no trash can in the room I dropped my wallet outside and a crackhead tried get gas with one of my cashapp card that was in my wallet the front office didnt wanna help us look at the camera to see who took my wallet we had to buy a mop and lysol to clean and sterilize the room because this motel seems to not care about covid regulations... long story short for peole who is looking for a room please do not i repeat do not waste your money and dont risk your life because its crack heads all around there and they will steal from you.

Immediately upon arriving at this location I felt uneasy, nervous, afraid! There were men sitting in cars in the parking lot and others sitting on the stairs. All of them seemed to be watching me as I got in and got out of my car. It was a very uncomfortable experience. I told the young lady at the front desk (Ada) about my apprehensions. She was sympathetic and explained to me that she does think it’s fairly safe there but that there are cholo‘s a.k.a. Latino gang members who live on site. This was not the place for me to stay with my two small children. I had a 7 day reservation but only stayed one night (that was only because it was almost 9pm when I checked in, my boys and I were exhausted as we’d been on the road for several hours. I had a little difficulty canceling the reservation although the manager said I could. It took several hours and several calls to corporate/customer service for the cancellation to actually take place. Oh, and housekeeping came in and threw away some of my things as I was loading my vehicle..

I'll keep this on point because after what I've experienced with booking.com, OYO Hotels and ”Hotel Corona”, I want to make sure they're exposed for who they really are: scam artists and cheats. They'll charge your card the day before (10/25/19) and require a $100 cash deposit, but when you cancel due to the smell of urine and finding what appears to be mice feces on the sheets and pillows, you get this: ”Yes, that's right. You'll receive a refund in 7 to 10 days.” There's a sign at the front desk stating you have 10 minutes to look over the room and if not satisfied to let the clerk know in order to change rooms or get refunded the deposit. Property gave me back my $100 and handed me a check-out receipt dated the next day (10/27/19). Told me that to get my refund I have to call booking.com (LIE!) Booking.com sent me an email stating I canceled the room and would not be charged the cancellation fee as informed by OYO Hotels, which is the price of the room ($112.20). So I called on the 11th day, talked to a girl in India (Baaangaaaaaaaaaaaaaalorrre!!) who now tells me 21 days. In the meantime, booking.com is worthless for any help because they just act as a liaison. OYO then writes asking for my bank info, that it's required to process the refund: Booking Id: Account number to refund into: Name of the account holder: Name of the Bank: SWIFT code: IBAN: Sort code: Routing no.: Refund amount: Contacted my credit union to start fraud investigation and get charges to my card reversed. Received ”refund” (my CU credited me) 2 days later. NOW, as of 11/21/2019, my CU informs me that OYO Hotels is refusing to pay them, that I checked out of the room! Whaaaaaaaaaaaaaaaaaaat??!! My CU sent me a letter to sign, countering OYO's claim, that copies of emails show the room was canceled and that a refund was promised. Moral of this story? STAY AWAY FROM THIS INDIAN BASED COMPANY UNLESS YOU LIKE THE SMELL OF URINE AND SLEEPING WITH MICE FECES!! (And of course fighting like mad for your promised refund). PS: My CU's anti-fraud dept sent me a text message early on 10/25/19 asking if the charge by OYO Hotels was legit. I said it wasn't because I didn't recognize the name. I then called and confirmed that OYO Hotels was in fact ”Hotel Corona Hwy 91” once I saw the amount to be charged. YO! OYO! STOP USING THE OLD NAME ONLINE FOR YOUR CRAPPY PROPERTY!!