Located in Elk Grove Village, Country Inn & Suites by Radisson, Elk Grove Village/Itasca is connected to the convention center, within a 10-minute drive of Woodfield Mall and LEGOLAND® Discovery Center. This hotel is 5.5 mi (8.9 km) from Schaumburg Convention Center and 7.3 mi (11.8 km) from Schaumburg Medieval Times.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Satisfy your appetite with American cuisine at Real Time Sports Bar, one of the hotel's 3 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 104 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Hotel Near Chicago O'Hare International Airport (ORD)The Holiday Inn Elk Grove Village is located near Chicago O’Hare Airport (ORD). Top area attractions include Woodfield Shopping Mall featuring over 300 stores and restaurants, Rivers Casino, and Rainbow Falls Waterpark. Also nearby is the Parkway Bank Park, more commonly known as the entertainment district. The park is home to Bub City, Carlucci Rosemont, Park Tavern, Zanies Comedy Club, Kings Entertainment, and more! Outdoor enthusiasts will be happy to know that the paved trails of Busse Woods are nearby. Our central location to over 2,500 companies like Mitsubishi, Danaher, and Alexian Brothers Medical Center is great for business travelers. Our proximity to I-90 makes the city of Chicago easily accessible too!Shuttle service is available to/from O’Hare airport and the CTA ‘Blue Line’ upon request, advanced reservations are required. Shuttle service within 5 miles of the hotel is complimentary.Our well-appointed Elk Grove Village hotel offers amenities and services aimed at making you feel welcome, including the popular Shelby Campbell’s Restaurant.With over 7,500 sq. ft. of meeting space and a talented staff, planning your next business meeting or social gathering near O’Hare is easy with the Holiday Inn Elk Grove Village hotel.Come and see what makes our Elk Grove Village hotel so special!
GGuest User2023.06.13
What a horrible experience. After missing my flight home, American Airlines put me up in this hotel. They chose it specifically because it has a shuttle so I could get to and from the airport. However, after waiting 20 minutes for the shuttle, I called the hotel to see how often the shuttle was running. I was told that because there were several ”distressed passengers,” they would be running the shuttle numerous times w/ in the hour and would be there in the next 10 minutes. After another 30 minutes, other passengers and I tried calling the hotel to see where the shuttle was. They didn't answer the phone for over an hour. After finally getting through and asking the question again, I was told to wait 10 more minutes. After over 2 hours of waiting, several of us were going to take an Uber to the hotel and miraculously the shuttle showed up. It was a white van w/ a homemade printed sign in the window for this hotel. If you weren't on high alert, you'd miss it (which we didn't- it never came around). Check in to the hotel was easy, rooms were dated, and the pair of used boxer briefs outside of my door were a draw card to several rowdy patrons who walked past. The running toilet that didn't flush in my room kept me awake and when I showered in the morning the tub filled and wouldn't drain. I called the front office to report the issues and when they didn't answer I told the front desk when I went to check out 5 minutes later (staff was unoccupied and on his cell phone at that point). The morning shuttle was almost as unreliable as the evening's. We were told that there would be several shuttles starting at 5am but to get to the lobby at least 15 min early. We were assured that they would continue shuttling passengers to the airport to get them there as close to 5 as possible. When I went downstairs at 6, I was told by those who were down at 4:30am that they didn't make it on the first shuttle and were still waiting- no second shuttle was in service as promised. We were all so exhausted that it was *almost* comical at this point. Zero stars- would never recommend.
This Wyndham Garden Elk Grove VillageOHare combines legendary Midwest hospitality with spacious accommodations and modern amenities for an incomparable stay in the Chicago area. Convenient to major highways and just minutes from Chicago OHare International Airport this hotel provides easy access to the Schaumburg Convention Center and corporate offices including IBM Motorola Solutions and United Airlines. Guests enjoy the ease of ample free overnight parking or may choose to leave the driving to the hotel with scheduled shuttle service to Chicago OHare International Airport. Hours of shuttle operation are 7am-11pm. Keep active in the state-of-the-art fitness center and use the 24-hour business center to keep up with work. To help you stay connected to colleagues and loved ones complimentary wireless Internet is available throughout the hotel and guest rooms. An onsite restaurant serves all meals and room service and there is also a barlounge. Smaller intimate gatherings are a specialty here and facilities offer full technical support and catering options. Rooms feature flat-screen TV ergonomic desk chair microwave and refrigerator.Just off major highways and minutes from OHare International Airport. Our Hotel provides easy access to McCormick Place Convention Center Rosemont Convention Center Soldiers Field and Corporate Offices including IBM and United Airlines.
GGuest User2023.02.01
Extremely clean, quite, beds very comfortable, staff very friendly and helpful. Free internet, free parking, noon check out is nice not being rushed out, nice being able to sleep in. Had mini fridge in room coffee maker, microwave, and in room safe. Would highly recommend.
With a stay at Sheraton Suites Chicago Elk Grove in Elk Grove Village, you'll be in the business district, within a 15-minute drive of Donald E. Stephens Convention Center and Ned Brown Forest Preserve. This hotel is 4 mi (6.5 km) from Woodfield Mall and 4.8 mi (7.7 km) from Schaumburg Convention Center.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Elk Grove Village? This hotel has facilities measuring 60000 square feet (5574 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 253 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.01.31
Last week my wife,brother and myself spent 3 nights at this hotel. We were amazed at the outstanding customer service we received from the entire hotel staff. They were friendly, courteous and very professional. We were upgraded to the club level which provided some very nice additional amenities. Our rooms were recently renovated (very tastefully) and the room was immaculate. The entire property including the common areas and property grounds were well cared for. The front desk manager (****nia) was a breath of fresh air as she consistently provided us with the highest level of service. We will definitely be staying at this property for any future upcoming visits to the area.
Stuck in a layover? Flight cancelled? Relax in the comfort of your own hotel room instead of waiting hours at your gate. Take a quick nap, watch some TV, or bust out the laptop and use the hotel’s fiber-optic Wi-Fi. If you value convenience and simplicity, sleep happy at our Best Western. Located just 5 miles from ORD, we offer a complimentary on demand 24/7 shuttle.
Let us take a few things off your plate, so you can focus on the important things! With a HOT breakfast, fiber-optic Wi-Fi, business center, fitness center and our Corner Store - weve got you covered. Our All- Star staff awaits you. Book now and save!
GGuest User2022.08.05
We stayed at this Best Western during our family vacation to Chicago (Sun July 31, 2022 to Thurs. Aug. 4, 2022). We stay exclusively at Best Westerns when they are available where we are traveling to on vacation. My husband who travels a lot for work also exclusively stays at Best Westerns, is a Diamond Select Rewards Member. We are loyal Best Western customers, which is what made this experience so disappointing. When my husband checked us in he asked the clerk on duty if our room had 2 Queen beds and was told yes. We got up to our room and there were 2 Double Beds. On our way to dinner we questioned the clerk again and he claimed to have misheard my husband saying that he thought that my husband had said 2 nights, and that this Best Western only had King or Double Beds. We said ok and asked if it was possible to get a cot, and were informed that they don't have ANY cots. Frustrated at this point my husband grabbed the card for the manager and we went to dinner. While at dinner I realized that the clerk saying he was confirming that we were staying for 2 nights, didn't make any sense as we were staying 4 nights. We get back to the hotel from dinner and I ask the clerk for 2 extra sets of towels as there weren't enough towels in the room for all of my family to shower, 2 extra blankets for my kids and an extra pillow. I was told the towels were no problem and he could get me the pillow, but there was a limit of 1 extra blanket per room. I muttered you have got to be kidding me under my breath, and I'm sure the clerk could tell I was very annoyed at this point. He handed me the towles and then asked me to follow him to the laundry room for the pillow and blanket. He wound up giving me a second blanket, which I was grateful for as it allowed us to make up a bed for my son on the ottoman he wanted to sleep on. The next three nights were uneventful. When we were leaving we decided to use a luggage cart to load all of our belongings onto so that we didn't have to make multiple trips between our room and car. My husband was pushing the luggage cart and while going down the handicap part of the curb accidently bumped the hotel shuttle. The shuttle driver went ballistic threatening to kick my husband's butt and stepping into my husband's personal space. My husband raised his voice and said, ”Listen here, I have spent more money at this company in the last year then you make. Back off.” My husband fully admits that this wasn't his best moment. After we got the car loaded my husband took the cart back, he took pictures of the ”damage” a tiny dent that was barely noticable and went to speak with the manager out the incident. The manager thanked my husband for his honesty and told him that the shuttle driver would be written up for his behavior. He was very pleased with how the manager handled the situation. We will never be staying at this location again, and strongly recommend that no one else stays here either.
Located in Wood Dale, DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove is in the suburbs, within a 15-minute drive of LEGOLAND® Discovery Center and Woodfield Mall. This 4-star hotel is 6.7 mi (10.8 km) from Allstate Arena and 8.3 mi (13.3 km) from Rivers Casino.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include wireless Internet access (surcharge), a fireplace in the lobby, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Wood Dale? This hotel has facilities measuring 5290 square feet (491 square meters), including conference space. Free self parking is available onsite.
Make yourself at home in one of the 160 guestrooms featuring refrigerators and LCD televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2023.02.27
We visited this hotel as a potential site for wedding guests to stay for our family. The hotel management was so pleasant and accommodating that we also contracted with them to have our wedding rehearsal dinner there. The catering menu was extensive. A full bar was available. The event coordinator and the manager took great care in preparation of the meeting room for our event and the food presentation was attractive and delicious. Everything we asked for was well taken care of. Our guests were pleased with their rooms. There is a spacious, inviting public area with a fireplace and comfortable seating where our family gathered several times. The shuttle bus driver transported us safely to and from the wedding. All I can say is we had a wonderful experience!
With a stay at Courtyard by Marriott Chicago Wood Dale in Wood Dale, you'll be in the business district, within a 15-minute drive of Donald E. Stephens Convention Center and TopGolf Chicago. This hotel is 6.7 mi (10.8 km) from Woodfield Mall and 6.4 mi (10.3 km) from LEGOLAND® Discovery Center.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a fireplace in the lobby.
Satisfy your appetite at The Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary at scheduled times.
Stay in one of 147 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels provides entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
GGuest User2022.10.10
Very nice hotel. Room was perfect. Big, lots of space. Clean and quiet. We got there early and they let us check in early. We had an early flight the next morning so we did not use the food or bar but was very nice space. No hot tub and pool was small but ok for us.
Motel 6 Elk Grove Village - OHare is located adjacent to the northwest side of Chicago OHare International Airport, about 5 miles from the four passenger terminals. Amenities include free Wi-Fi and semi- truck parking.
阿阿中sunny2019.05.08
Very close to the airport rental point, there is a pick-up driver, the room is very clean
Relax and recharge at Four Points by Sheraton Mount Prospect O'Hare. Our hotel in Mount Prospect, Illinois, offers all the extras you love. Unwind in our stylish hotel rooms and suites featuring incredibly comfortable beds, modern TVs with premium channels, free bottled water, and more. Get a workout in at our 24-hour gym, go for a swim in our heated indoor pool, and grab snacks at our 24-hour grab-and-go market. Sit down for breakfast in the morning, or join us for dinner and drinks in the evening at our on-site restaurant and bar, Tavern on Elmhurst. Take our free shuttle service to O'Hare International Airport, conveniently located only seven miles away. Whether you're in town for work or fun, you're in for a great stay at Four Points by Sheraton Mount Prospect OHare.
朱朱2018.09.21
The hotel room is very clean, the service is very friendly, the breakfast is a single point, 10 dollars. There is a Chinese restaurant opposite the hotel, eating noodles. It should be a good hotel near the airport
Hyatt Place is an exciting and innovative new select service hotel offering more of what is important to today's travelers. Featuring a spacious guestroom with a 42 in high-definition flat panel TV, our signature Hyatt Grand Bed, a plush Cozy Corner oversized sofa sleeper, and complimentary high-speed Wi-Fi internet access. Our Gallery is a warm and open area that features a self-registration kiosk. Complimentary hot breakfast for all guests. Our breakfast includes premium ingredients, cage-free eggs, and regional chef-inspired dishes. Served daily from 6:00am-9:30am (Monday-Friday) and 6:00am-10:00am (Sat-Sun) . Hyatt Place will allow up to 2 Housebroken household pets -defined as a dog- per room. The hotel will charge a Non Refundable fee of 75 USD. Pets cannot exceed 50 lbs each. Service Animals are exempt from fees.The hotels pool will be closed starting April 18-22 2016 for pool maintenance and repair. We apologize for any inconvenience this may cause during your stay.
GGuest User2022.09.22
Staff was friendly, hotel clean and safe. Overall experience was good but after long flight and arriving in the morning wanted to freshen up before attending a meeting that morning. I was surprised by the early check in fees as the hotel was most definitely not full. I understand when rooms are not available but they were. I wanted to check in at 11:00 AM and was leaving by 0430 the next morning. Sort of felt like being charged by the hour for a hotel room while on a business trip.
This Wyndham Garden Elk Grove VillageOHare combines legendary Midwest hospitality with spacious accommodations and modern amenities for an incomparable stay in the Chicago area. Convenient to major highways and just minutes from Chicago OHare International Airport this hotel provides easy access to the Schaumburg Convention Center and corporate offices including IBM Motorola Solutions and United Airlines. Guests enjoy the ease of ample free overnight parking or may choose to leave the driving to the hotel with scheduled shuttle service to Chicago OHare International Airport. Hours of shuttle operation are 7am-11pm. Keep active in the state-of-the-art fitness center and use the 24-hour business center to keep up with work. To help you stay connected to colleagues and loved ones complimentary wireless Internet is available throughout the hotel and guest rooms. An onsite restaurant serves all meals and room service and there is also a barlounge. Smaller intimate gatherings are a specialty here and facilities offer full technical support and catering options. Rooms feature flat-screen TV ergonomic desk chair microwave and refrigerator.Just off major highways and minutes from OHare International Airport. Our Hotel provides easy access to McCormick Place Convention Center Rosemont Convention Center Soldiers Field and Corporate Offices including IBM and United Airlines.
Located in Elk Grove Village, Country Inn & Suites by Radisson, Elk Grove Village/Itasca is connected to the convention center, within a 10-minute drive of Woodfield Mall and LEGOLAND® Discovery Center. This hotel is 5.5 mi (8.9 km) from Schaumburg Convention Center and 7.3 mi (11.8 km) from Schaumburg Medieval Times.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Satisfy your appetite with American cuisine at Real Time Sports Bar, one of the hotel's 3 restaurants. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 104 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Hotel Near Chicago O'Hare International Airport (ORD)The Holiday Inn Elk Grove Village is located near Chicago O’Hare Airport (ORD). Top area attractions include Woodfield Shopping Mall featuring over 300 stores and restaurants, Rivers Casino, and Rainbow Falls Waterpark. Also nearby is the Parkway Bank Park, more commonly known as the entertainment district. The park is home to Bub City, Carlucci Rosemont, Park Tavern, Zanies Comedy Club, Kings Entertainment, and more! Outdoor enthusiasts will be happy to know that the paved trails of Busse Woods are nearby. Our central location to over 2,500 companies like Mitsubishi, Danaher, and Alexian Brothers Medical Center is great for business travelers. Our proximity to I-90 makes the city of Chicago easily accessible too!Shuttle service is available to/from O’Hare airport and the CTA ‘Blue Line’ upon request, advanced reservations are required. Shuttle service within 5 miles of the hotel is complimentary.Our well-appointed Elk Grove Village hotel offers amenities and services aimed at making you feel welcome, including the popular Shelby Campbell’s Restaurant.With over 7,500 sq. ft. of meeting space and a talented staff, planning your next business meeting or social gathering near O’Hare is easy with the Holiday Inn Elk Grove Village hotel.Come and see what makes our Elk Grove Village hotel so special!
With a stay at Sheraton Suites Chicago Elk Grove in Elk Grove Village, you'll be in the business district, within a 15-minute drive of Donald E. Stephens Convention Center and Ned Brown Forest Preserve. This hotel is 4 mi (6.5 km) from Woodfield Mall and 4.8 mi (7.7 km) from Schaumburg Convention Center.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Elk Grove Village? This hotel has facilities measuring 60000 square feet (5574 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 253 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Stuck in a layover? Flight cancelled? Relax in the comfort of your own hotel room instead of waiting hours at your gate. Take a quick nap, watch some TV, or bust out the laptop and use the hotel’s fiber-optic Wi-Fi. If you value convenience and simplicity, sleep happy at our Best Western. Located just 5 miles from ORD, we offer a complimentary on demand 24/7 shuttle.
Let us take a few things off your plate, so you can focus on the important things! With a HOT breakfast, fiber-optic Wi-Fi, business center, fitness center and our Corner Store - weve got you covered. Our All- Star staff awaits you. Book now and save!
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3.9/5
104 Reviews
Price per night from: INR 6933
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4.2/5
Very Good
GGuest UserExtremely clean, quite, beds very comfortable, staff very friendly and helpful. Free internet, free parking, noon check out is nice not being rushed out, nice being able to sleep in. Had mini fridge in room coffee maker, microwave, and in room safe. Would highly recommend.
GGuest UserWe stayed at this Best Western during our family vacation to Chicago (Sun July 31, 2022 to Thurs. Aug. 4, 2022). We stay exclusively at Best Westerns when they are available where we are traveling to on vacation. My husband who travels a lot for work also exclusively stays at Best Westerns, is a Diamond Select Rewards Member. We are loyal Best Western customers, which is what made this experience so disappointing. When my husband checked us in he asked the clerk on duty if our room had 2 Queen beds and was told yes. We got up to our room and there were 2 Double Beds. On our way to dinner we questioned the clerk again and he claimed to have misheard my husband saying that he thought that my husband had said 2 nights, and that this Best Western only had King or Double Beds. We said ok and asked if it was possible to get a cot, and were informed that they don't have ANY cots. Frustrated at this point my husband grabbed the card for the manager and we went to dinner. While at dinner I realized that the clerk saying he was confirming that we were staying for 2 nights, didn't make any sense as we were staying 4 nights. We get back to the hotel from dinner and I ask the clerk for 2 extra sets of towels as there weren't enough towels in the room for all of my family to shower, 2 extra blankets for my kids and an extra pillow. I was told the towels were no problem and he could get me the pillow, but there was a limit of 1 extra blanket per room. I muttered you have got to be kidding me under my breath, and I'm sure the clerk could tell I was very annoyed at this point. He handed me the towles and then asked me to follow him to the laundry room for the pillow and blanket. He wound up giving me a second blanket, which I was grateful for as it allowed us to make up a bed for my son on the ottoman he wanted to sleep on. The next three nights were uneventful. When we were leaving we decided to use a luggage cart to load all of our belongings onto so that we didn't have to make multiple trips between our room and car. My husband was pushing the luggage cart and while going down the handicap part of the curb accidently bumped the hotel shuttle. The shuttle driver went ballistic threatening to kick my husband's butt and stepping into my husband's personal space. My husband raised his voice and said, ”Listen here, I have spent more money at this company in the last year then you make. Back off.” My husband fully admits that this wasn't his best moment. After we got the car loaded my husband took the cart back, he took pictures of the ”damage” a tiny dent that was barely noticable and went to speak with the manager out the incident. The manager thanked my husband for his honesty and told him that the shuttle driver would be written up for his behavior. He was very pleased with how the manager handled the situation. We will never be staying at this location again, and strongly recommend that no one else stays here either.
GGuest UserLast week my wife,brother and myself spent 3 nights at this hotel. We were amazed at the outstanding customer service we received from the entire hotel staff. They were friendly, courteous and very professional. We were upgraded to the club level which provided some very nice additional amenities. Our rooms were recently renovated (very tastefully) and the room was immaculate. The entire property including the common areas and property grounds were well cared for. The front desk manager (****nia) was a breath of fresh air as she consistently provided us with the highest level of service. We will definitely be staying at this property for any future upcoming visits to the area.
GGuest UserWhat a horrible experience. After missing my flight home, American Airlines put me up in this hotel. They chose it specifically because it has a shuttle so I could get to and from the airport. However, after waiting 20 minutes for the shuttle, I called the hotel to see how often the shuttle was running. I was told that because there were several ”distressed passengers,” they would be running the shuttle numerous times w/ in the hour and would be there in the next 10 minutes. After another 30 minutes, other passengers and I tried calling the hotel to see where the shuttle was. They didn't answer the phone for over an hour. After finally getting through and asking the question again, I was told to wait 10 more minutes. After over 2 hours of waiting, several of us were going to take an Uber to the hotel and miraculously the shuttle showed up. It was a white van w/ a homemade printed sign in the window for this hotel. If you weren't on high alert, you'd miss it (which we didn't- it never came around). Check in to the hotel was easy, rooms were dated, and the pair of used boxer briefs outside of my door were a draw card to several rowdy patrons who walked past. The running toilet that didn't flush in my room kept me awake and when I showered in the morning the tub filled and wouldn't drain. I called the front office to report the issues and when they didn't answer I told the front desk when I went to check out 5 minutes later (staff was unoccupied and on his cell phone at that point). The morning shuttle was almost as unreliable as the evening's. We were told that there would be several shuttles starting at 5am but to get to the lobby at least 15 min early. We were assured that they would continue shuttling passengers to the airport to get them there as close to 5 as possible. When I went downstairs at 6, I was told by those who were down at 4:30am that they didn't make it on the first shuttle and were still waiting- no second shuttle was in service as promised. We were all so exhausted that it was *almost* comical at this point. Zero stars- would never recommend.
GGuest UserWe got a room with a jacuzzi. The hot water wouldn't turn off, so we called the front desk for help. The person who came refused to put on a mask even though I explained that our family is high risk for covid. She walked away in a huff instead. We finally got the water turned off, only to discover that any amount of moisture in the air (whether from the jacuzzi in the main room, which didn't have any ventilation, or even from the shower with the fan running) caused the entire room to get DAMP. Our hanging clothes were wet. The sheets and pillows were wet. The floor had puddles, and they didn't go away. After taking a shower one morning, there was one puddle under the bed that was still there the following morning. No wonder there was mold in the bathroom and the door looked like it had water damage at the bottom. It was also filthy and poorly clean. I've stayed in a lot of cheap motels, but I've never had an experience like this. Revolting.