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We were a little skeptical due to the reviews we saw online about staying here, but I have to say, the room was great’! Completely clean and no issues whatsoever. Quiet area and had a great time. Definitely would recommend if you’re wanting to find something cheap for the night! Felt very safe here. Thanks again dunes!😌

Very good, must live

The place was the best! The staff all stunningly kind, helpful and friendly. I stayed at 2 other establishments this trip. This hands down won. It was less expensive. I really appreciated the breafast and coffee. They had real! Milk for the coffee. They dont charge for coffee, parking, or breakfast unlike one of the other hotels stayed. Nice quiet location. The bed was clean. The room freshly smelling. Its not modern but comfortable and homey. Great kitchen. Large fridge. Amazing laundry room. I have compared i am soo glad i found this. The value is right on. I want alot! For a low price They delivered!! Thank u for the stay. And the staff were amazing from the breakfast guy to check in peeps.

It was a very convenient place close to restaurants and supermarkets. Easy access to downtown and zoo by light rail from the station. downtown is a bit of a security concern. The area was very beautiful and the rabbits were wandering around the hotel. Hotel breakfast feels the same every day Bread was served differently on a daily basis. The yogurt was also delicious. The room was clean and spacious 々 comfortable, but I was a little worried about the sound next door. The front desk of the hotel was helpful and nice because it corresponds 24 hours. Check out early in the morning and go to the airport by Uber. I booked at 5 am the day before and it was $72.

When we arrived at 7.30pm following a very long, stressful journey we could not see any staff. After waiting 5 minutes I went to the laundry and found a member of staff and asked if anyone was working on reception, she said she would go and find someone. Eventually a receptionist arrived , no apology for keeping us waiting and grumpily said ID, when I handed it over she said “oh good” in a sarcastic way. She proceeded to ask us why we were visiting the area and after explaining we were touring round she said (in a very uninterested way) “oh interesting”. She then told us about the daily evening reception that we could enjoy but this finished on a Wednesday (the day we arrived) and she said oh well maybe next time. The room had a very strange lay out. You had just about enough room to walk between the bed & TV. Every morning the room and corridor was filled with the smell of food being cooked (we were on the 4th floor). The smell was the same every day so it couldn’t have been coming from a room. As this hotel is in the IHG family and we had stayed in a couple of these already on the trip and had received a daily cleaning service we had assumed we would get the same here. After being out for the day we returned to find that our room had not been serviced. I went to reception and spoke to the same person that had checked us in. She asked if we had read the notice at reception (to explain what cleaning we would receive), I said no, where is the notice and she couldn’t find one! She then asked what service we had been receiving at other hotels and I explained that as they are in the same family we would assume it would be the same. She then told us they only clean every 5 days but she would give us some fresh towels. Breakfast was unsatisfactory. They serve until 9am on a weekday. We went down at 8.30am the first day to find cold coffee, no yoghurt, no fruit, virtually no cereal and no staff to ask. After that we sorted our own breakfast. To rub salt into the wound when we got home we found that they have debited our credit card around $500! This stay was prepaid, we did not incur any incidental charges and we have had no invoice from the hotel to explain what these erroneous charges were for. The case is now with our credit card company. It seems a shame as the hotel itself is quite nice but obviously poorly managed.