Search Best Hotels in Fountain Hills

Nice quiet place for a getaway! Easy to get to many great restaurants.

called two weeks in advance to amend my stay was told I couldn’t amend my stay or get a refund but was told it was fine to check in any time of my stay. I got there 1 day into my stay and was told my room was given away and I was to be charged a penalty and to be billed for a room a second time. Mind you my father had a heart attack which was explained to your manager rupa 2 weeks prior. I explained that a number of times to the general manager upon my arrival at the hotel but because it was not what he wanted to hear he told me it didn’t matter and he would not call her to confirm because he doesn’t care. all you care about is that I pay to rent the room for the same nights a second time. I asked they put in writing and was told they would not so I recorded it from my second phone would be happy to attach the recording. I called their corporate office and to the contrary they said the hotel Handled business wildly inappropriately because they too were on the call and recommended I file a complaint against you on Expedia and on Google because it was completely up to the general manager to make the right choice and give me my money back since you would not allow me to stay at the hotel. And thus the review. In addition to that I was told I’d have received better customer service from them if I booked not through Expedia or any type of booking site and rather through them directly. Even more I met a family in the lobby also wanting to speak to the gm because they checked in the night before and had no warm water that night well into the next night and wanted to check out. They called to confirm they were not going to stay the week the originally asked for and wanted to be build only for the two nights. Sunny the receptionist said they needed to talk to rupa who never called them and the gm showed little to no interest in helping anyone. Actually billed them for the whole week and was refusing a refund though they only stayed the 2 nights

We stayed the weekend of March 26th there were 5 adults and 3 kids in our party. We had connecting rooms. The rooms were very clean and very large. The view was beautiful. The kids loved the pool and the hot tub was perfect. The hotel was sold out for this weekend so I was worried about the gaming tables and slots but to my surprise there was plenty. My friend and I gambled until 3am and never spent a dime. We got the ****** card and was given $15.00 and we both walked away with money. I made enough to pay for the whole trip including food and drinks. The staff was so friendly and helpful. The food was good but the menu could use a little help. Thanks to Jenny she got our room mix up fixed with no problem. I will be back for sure.

we checked in the facility and I t 2 pm. Our room was very clean and the hotel front desk representative was very personable, he made my husband and I very welcome. One of the best things about this place was that its right next door to the Glendale Mall. I was able to shop while hubby stayed at our room. All the great restaurants are within 2 blocks. I am very satisfied with our stay at La Quinta. I would definetely go there again and also recommend this facility.

Wow this hotel is beautiful! Everything was a great experience from check in to check out. Great location, close to many places to eat. The rain tree cafe was closed the night we checked in and we are out for breakfast so I cannot comment on that. The room was perfect, clean and in good condition. I wish we could have stayed more than one night! Everyone was so friendly too!

Stayed one night. Price was right and it included free breakfast. The place is a bit run down. The beds were comfortable but the pillows were chopped foam and lumpy. Over all a fairly clean hotel. Now the free breakfast. It is served 7am-10am. They do not refill any of the food so what it put out is all there is. We got there at about 9:20am. No more eggs, oatmeal empty, the orange juice was rancid. There were sausage links that were just barely cooked as well as biscuits and gravy. So if you want to eat get there early. The others surprise is there is a $250.00 hold on your credit card for “incidentals” not sure what that meant and all the clerk could say was it was incidentals. He couldn’t give us an example of what that would be. It fit the bill for what we needed.