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Good plase

We enjoyed our visit. This was our second time in this hotel with in 2 months. We liked it the first time so we went back again. Very clean. And friendly staff.

This is a nice Quality Inn. For this level of hotel, it is excellent. The man at the desk was super friendly and even offered us bottles of water. The lobby and dining area have recently been updated and they looked great. the room was in nice condition as well, with a little extra area outside the bathroom for the microwave on a granite countertop. The most difficult thing was the turn to get onto the entrance of the hotel. It's JUST beyond the interstate and it was dark so we missed it and there is no left turn from the other lane so we had to go down a bit and make a U-turn.

This hotel is nothing short of disgusting! From the rudeness of the staff to the condition of the room, it's a nightmare! Don't let them fool you by saying it's a no smoking hotel. From the moment I walked into the front door, it reeked of cigarettes. You have to call for a front desk person at night, which I did. A guy came out, very unkempt, and worked his way around figuring out my reservation. He was sloppy in manner, but actually polite (except for getting a full butt view when he bent over.) When I went up to my room, I felt like I was walking through a prison hallway. Between the smoke and stale smells, I was already turned off. When I opened the door to the room, it got worse. There was garbage in the trash can, the cigarette smell was strong, the sheets were stained, there was carpet on the floor of a pet friendly hotel (the two don't mix) and overall it was not a place I'd ever stay if I saw it ahead of time. I've stayed in nicer Motel 6's! I was leery about being there but when the lock didn't work and the stained sheets presented themselves, I was done! I made the reservations ahead of time and it was non-refundable. I fought the guy at the front desk after finding him outside smoking, barefooted. Real classy. He told me it was non-refundable, to which I countered I reserved a non-smoking room which is something they couldn't provide. His response was they couldn't control what people did in the room What? If that's the case don't sell it as a no-smoking room! He finally called his manager and got approval for the cancellation but it couldn't be processed until the next day. I called the hotel that Saturday, and spoke to Anastasia. This is one person who should not be placed in the position of customer service. Rude to the max! She told me she didn't know what I was talking about and didn't really believe a word I said. She finally called the manager (not sure where this elusive manager is) and got the story. I was refunded 2 of the 3 nights which angered me. They couldn't deliver what was promised and charged me for it anyway. I ended up fighting with Choice Hotels to get the rest of the money back, but who needs this? From now on it's going to be reputable hotels only. There's enough aggravation in everyday life. Nobody needs a crap hotel like this to add to it.

My wife and I spent one night here on a Sunday at the start of October 2023. Upon arrival, we were assigned to a room on the third floor, but reaching that room, we found it was *right beside* the elevator and ice machine, directly the opposite of what my room preferences on Marriott request. So back down we went to the reception desk. The clerk there was apologetic about the assignment and amused that somehow we had been assigned exactly the opposite of what we had requested in a hotel that clearly was not full. Our next (and final) room was on the second floor, as far from the elevator and ice machine as possible. Good recovery! We gave them a 4.5 for service, with a half-point deduction for the initial bungle. Our room was large, with a sofa, desk, and large-screen TV. Bathroom was huge, as was the walk-in closet. Only ding here was that the big-screen TV was actually too large for its wallmount, making it impossible to pivot it far enough to be viewed by the far bed, and even a sharp viewing angle for the nearest bed. We gave the room a 4, mostly for its spaciousness. The mattress on the bed was adequate for my bad back without my traveling bedboard, so I gave it a 3.5. The location of the hotel, with easy off and back on for Route 1 was excellent. It is located a short distance from lots of Raleigh dining and shopping spots, so it is good. And it is far enough out of Raleigh that our departure Monday morning was unharried and easy. So location gets a 5. Breakfast Monday had small quiches that were tasty, a breakfast sandwich that was warm and good, juices, yogurts, and the like. The coffee was only average, however. This felt like a better breakfast than average, so we gave it a 4. Our one night cost us $126, which seems a good price for a nice room so near Raleigh. We gave it a 5 on value. So, to summarize: 4.5 for service, 4 for room, 3.5 for bed, 5 for location, 4 for breakfast, and 5 for value. That averages out to 4.3, so we assigned it a 4. We think this will become our new place to stay when visiting Raleigh.