Search Best Hotels in Genoa

The child has spring break and plans to go to Lake Tahoe for a holiday. Because of the dog, and the eldest daughter wants to have a room alone. Thousands of choices, chose this hotel. I felt a bit far from the Hunan shore of Taihao before arriving at the hotel. After arriving, I felt too good value. The hotel built in 1862 should be in the Qing Dynasty in China. The hotel is in a valley wetland and there are many water birds around. The internal facilities are quite new, the area is oversized, you can cook, and the family feels very comfortable. In the morning on the balcony to meet the sun, breathing fresh air, a cup of coffee, looking at the snowy mountains in the distance, really comfortable.

I spent five days here for a business trip and was really disappointed. The hotel itself looked very nice and was kept extremely clean, which is a huge plus. However the rooms could certainly use some work. I stayed in a king bed room and was expecting the bed to be somewhat comfortable. This was not the case. The bed was bumpy, lumpy and as felt as if I was sleeping on the box spring. The walls are insanely thin. I could hear full conversations from the other occupants on either side of me and was graciously woken up every morning by the sounds of either the wake up calls or their individual phone alarms. Not only that, the toilets flushing and showers from the bedroom above me. So all in all, the hotel wasn’t awful but certainly needs either some upgrades in the way of beds and noise. I would stay here again only if there wasn’t anything else available.

My wife and I went during the week, when the hotel is not very busy. For the price, our room was comfortable and spacious. Our bed was very comfortable and enabled us to sleep well. The hotel was quiet; the crowd was older and did not disturb us at all. The maid did an excellent job of providing a clean environment in room 250. Everything was in good working order. Hot water arrived immediately in the shower. Valet service is available to move luggage, but one may need to ask for assistance at the front desk. We used the jacuzzi and swimming pool. The two jacuzzi are kept at different temperatures to optimize guest comfort. One is 101 and the other is 104 degrees. The water features are indoors, so they can be used any day of the year. Parking ias ample and close in. Covered parking is limited. The hotel has two restaurants. One is a cafe and the other is fine dining. Reservations are recommended for fine dining. The hotel also has a coffee bar that sells donuts and snacks. Traveler Alert: if you are driving from California on a week day, U.S. 50 has no open restrooms between Fresh Pond and South Lake Tahoe. Expect delays from one lane traffic control and flag men. No restaurants or gas stations were open beyond Fresh Pond. Long stretches had reduced speed limits posted. On State Route 88, we had the same problem between Minden and Pine Grove. The 76 Union Station east of Pine Grove would not allow us to use their restroom either, so we will do no business there in the future. Interstate 80 is recommended as a reliable alternative.

Made the reservation for adjoining lakeview rooms, upon arrival we were told they didn't have adjoining lakeview rooms, only partial view rooms. At first, they weren't going to reduce the rate but finally agreed to. We needed a bell hop as we had 2 disabled in our party of 4, the bellhop was a security guard who did not know what he was doing, my husband tried to help and was told by the ”bellhop” to let him do it. Several items fell off the cart on the way to the room. The TV channels that were listed - didn't have. Ice machine was broken on our floor the whole 5 days we were there so had to go to the 10th floor for ice. Asked for Decaf coffee - 2 hours later they finally brought it, after 2 more calls. We asked for a couple extra towels and some clean washcloths - got several towels - no washcloths. No restroom on the ****** floor, Disabled people with walkers or wheelchairs have to go way out of the way to get around to go down or up ramps. The indoor pool was nice but the temperature when you got out of the pool was far colder that the outdoor temperature, so it was not very comfortable for swimming. The machines weren't paying at all, none of us won anything. The bed was AWFUL. I don't even know how they can call the pillows pillows. I don't even know how to describe them other than as bad as the mattress, The worst part was this was a trip for my 89 year old mother who will most likely not get back to Lake Tahoe again, her favorite place. It was also a gift to my sister for her retirement. One nice thing was the bathroom and shower were huge. I know that if we should go back again, we will not be staying here. And I would recommend you spend a little more to stay at one of the other hotel/******s if that is where you plan to stay.

We came for a ski holiday. It's convenient located at the heavenly resort area, which also means that you need to pay an extra US$25/night for resort fee. But the hotel doesn't have Bell service or room service at all that i think it's because of Covid. Also it took away our coffee machine in the room which is super inconsiderate. They call it high touch area🤔. Also the sink was leaking in our bathroom and it drained very slowly which makes it dirtier