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The location is a little bit more biased than expected

We stay in many Hilton properties as HH diamond members. This Hilton Garden Inn is one of the BEST we have found. Check-in was fast and flawless. Our room was clean, comfortable, and spacious. The staff was attentive and helpful. The breakfast was excellent - fresh, tasty, plentiful and the service was great. We could not have asked for more. Hilton is a premium brand and the people at this place really do hospitality right. Thanks for a great overnight visit!

This is beautiful Hotel located on beautiful location. Rooms are beautiful and walkable from the River, On the opposite street is a Grand Rapids one of the oldest building and it’s beautiful. There was a little miscommunication during our check-in. We were told that breakfast timing is from 7-10am but when we reached for breakfast at 9:10, they were already closing and cleaning restaurant. There were around 5-7 families who came after 9 for breakfast. But restaurant gave bread, fruits, butter, Jams, Coffee so we had breakfast. Other than everything was perfect.

I personally think it is a very good hotel. Although it feels a bit old, all the environment inside is quite good. And very close to the airport, call UBER, about 10 minutes. And there are many shopping malls nearby. It is also very convenient to eat and eat. It is also very convenient to call a car to the city or nearby sightseeing spots.

Hotel was good for going to a concert. Pool and hot tub had decent hours. Only complaint was not having coffee or towels re-stocked in the room. The walls were also a bit thin; could hear conversations in the hallway clearly and didn’t feel there was much privacy to be had in the bathroom

Very good, cheap, breakfast is good or very cost-effective. I will stay here next time. Give a five-star praise😀😀😀😀😀😀😀😀😀😀

The price is OK!

We stayed at Home2Suites for work as it was the most centrally located hotel for our project. The check-in process was fast and the front desk person was very friendly. The room is a standard Home2Suites room, as it has a large counter area with a basic bed setup. Not my favorite bed in the world, but it will do for work. The carpet was clean of any stains, and the furniture showed no signs of wear. The bathroom was clean and had a full stand-up shower. I didn't see any signs of mold, and the floor of the shower was clean as well. We didn't use any of the amenities, such as food or the fitness center, but they looked fine.

We decided to stay at this hotel for several nights since it was where the wedding reception we were attending was located. My husband and I were very disappointed, as were many of the other guests who were staying here for the same reason. We sacrificed the convenience of the wedding venue for a very poor hotel experience. I would like to mention that this was not due to the staff, whom we had no issues with. As mentioned in several other reviews, the room layouts at this 'boutique' hotel were varied and unfortunately did not take into account the comfort of the guests. Our specific room offered minimal space in the bedroom area, with lots of space devoted to a long hallway as well as an open bathroom area. The bathroom area was not separated from the bed area by a door, and our specific room housed an unused soaking tub and a two glass-sided stall shower. The fastest access to the toilet from the bedroom area required walking through the shower. Also, for a guest who chose to shower earlier than a sleeping partner, the light and noise from the shower would be very intrusive. Fortunately, the toilet area had a door for privacy. Except for the bathroom area which had ceramic tile, the rest of the living space was covered with vinyl tiles that were unsuccessfully supposed to simulate cork. This vinyl provided a very institutional, cold, and unappealing look, similar to a college dorm room. Since so much space was unnecessarily devoted to the long hall and bathroom space, the bedroom area was very cramped. There was no place to sit except for on the bed, or in a very uncomfortable, cheap plastic non-adjustable desk chair near a narrow desk. There were no bedside tables, but next to only one side of the bed was a 'cube' without storage. It was covered with a burlap-like material which we thought was a questionable choice for a room with multiple occupants. The other side of the bed had no such 'table', so if a guest required perhaps a water glass or a CPAP machine on their side, it needed to be placed on the floor. Room temperature could only be adjusted by the front desk, not by the thermostat located in the room. We didn't realize this until after a cool first night's stay when we reported that we thought our room's thermostat was broken. We were informed that room temperature adjustment was only by the front staff. No information regarding this was posted in the room. Regarding housekeeping, a small note on the inside of our door stated that there would be no housekeeping service provided, unless upon request. The closet was in the long hallway. It consisted of a small cabinet with two small desk-sized drawers that were supposed to accommodate all our belongings. In addition, only four hangers were initially provided, but this was remedied when we requested more. There was no safe in the room, which is usually standard in most hotels these days. The hotel is made up of two buildings connected by a hallway in the lobby. A