Find the Best Havelock Hotels

I stayed at the Inn last night after flying down to NC from NY. The staff was very friendly. The bed was comfy and the tv was large with a great picture. For $60 for a king room with smoking allowed it can't be beat. And only a 25 minute drive to the ocean. I have read some pretty negative reviews for this place. If your expecting a 5 star hotel you won't find it here. If you're looking for clean,very comfortable,safe and near the ocean,this is where you want to be. Don't smoke? No problem there are plant of non-smoking rooms available! No pets though.

We had stayed here once before and found it quite nice, but now the renovations add a special plus to this hotel. I'm disabled and LOVED the walk in shower. Added plus to the rooms, now I don't need 2 people to help me into a tub. The staff are Very nice and Very helpful. The rooms super clean and spacious. We will be back

This hotel is one of our favs. In the back of hotel they have a smokers area. It has an awning that protects us smokers from being rained on. Also if you want to enjoy some nature they have a long deck that goes through out the woods/forest & along the water. They also have a nature trail that leads out to an area where u can put your canoe in the water. I wouldn’t suggest swimming because the water isn’t clean for that. This hotel is practicing social distancing. The maids will not come into your room while you have the room occupied. The service is still great, they will offer fresh linens, Lysol wipes for cleaning, & anything else you may ask for. They are very accommodating. The hotel is very quiet throughout the day/night. I would recommend this hotel for families or business trips if your trying to stay for pleasure I would also recommend. It’s been a pleasure to stay here.

I booked the king suite. I notice as soon as I walked in the TV in the main room didn’t work. I notified the front desk. I declined the help she offered. I just didn’t want to be charged for something that was broken already. The room was very clean. Throughout the nights the hotel was quiet, I was on the 2nd floor & there were a few times that I was disturbed by the heavy footed person above me. I went to smoke a cigarette in the middle of the night & was locked out, turns out key cards will NOT open side entry doors ever. In the morning I went down for breakfast & was surprised that the lady serving the food even worked for Holiday Inn. This lady had to be one of the rudest ladies I have ever had serve me breakfast. She seemed VERY aggressive slopping the food onto trays, very snappy, saying “what else!?” I asked for an oj then asked for another juice & she wasn’t to pleased with having to turn back around & grab another drink. I won’t be returning for the breakfast in the morning only because I don’t want to be in the presence of someone so aggravated first thing in the morning.

Check in was a nightmare. The front desk person (Cherokee) was completely rude, unhelpful, unprofessional, and made me feel as though I was bothering (because she had to put down her cell phone!) her by asking to check in. She never asked about welcome amenity, never recognized my premier membership status, never asked how many keys etc., just wanted me to go away. Spoke to the general manager the next morning (Marcie) who was very apologetic and offered to add some points to my account (which never happened) and wrote me a nice note. Two days later ( a 4-night stay) I spoke to the morning front desk person (after getting her attention from the back office area where she was playing on her cell phone) and asked to have my room serviced that day with fresh towels etc. She said ”no problem”. Got back to the room at 10 PM to find that NOTHING had been done. Had to call down to the front desk and go down and at least get fresh towels. The breakfast was horrible. almost every hot item, sausage, bacon, biscuits and the omelets were burned and cold EVERY morning. The guy that was apparently servicing the breakfast area spent more time outside than he ever did taking care of business. The coffee area was consistently out of cream, the counter top was filthy, and the coffee was Luke-warm at best and some of the pots actually were filled with coffee grinds. Finally, the property is filthy, the foyer, elevator area, the coffee area, and the breakfast area. Nothing vacuumed, nothing mopped. Just gross all around. Had a reservation booked for Thanksgiving but cancelled that today. IHG needs to look into this place as it is an embarrassment to the brand.