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I am Hilton Diamond and stay at Hilton properties all over the country. I have not been to any other hotel with such a complete lack of Covid protocols in place. Not ONE staff member was wearing a mask and Covid is surging all over the country at the moment. The total disregard for health safety and protocols was alarming

Very bad

I have been staying at the Red Roof Inn for an extended period of time. The staff has been very helpful. Jennifer and Jessica have both taken extra time to assist me with my accommodation when things have been difficult for me. I'm not sure what the maintenance mans name is, but he was very quick in getting the toilet fixed after letting him know of it not working properly. I will continue to stay with this Red Roof Inn for future stays. Thank you again to Jessica and Jennifer especially!

Good customer service front desk ladies are great and family oriented I have stayed here a lot and everyone is amazing

My wife and I were on a furniture hunting trip to the Hickory Furniture Mart, and this Property seemed nice and quite close to the Mart. Pictures looked nice, and it seemed a good choice. It was a lousy choice. To begin with, there is no mention anywhere on their website that there is NO ELEVATOR, so guests must muscle their luggage up metal stairs to the second floor. If handicapped, only ground level rooms will do. Unlike most hotels, access from the outside requires a key card to unlock an outer door. Not here. These stairwell access doors not only don't have locks, they are left propped open, allowing anyone to come in off the street whether they are guests or not.In fact, we found two people who clearly weren't guests squatting by an ice machine at the foot of the stairs charging a cellphone. When we got up to the second floor landing, (again, NO elevator) we were shocked to find the clearly marked fire doors on both the left and right had been propped open. Someone had jammed a ball point pen into a hole in the floor to keep the doors open. Housekeeping, to make it easier to move their carts down the hall? We left for a while, but when we came back, they were still propped open, so I closed them. We went out to dinner, and when we came back, they are propped open again. The room was adequate enough for the price, but the experience with the lack of security, the disregard for fire codes, and the really rundown nature of the place means we will NEVER use this hotel again, ever. We have stayed in hotels all across America and Europe. Some are better than others, but you at least can reasonably expect basic security and safety. Not here.

Thought the hotel was nice overall. The room was clean and smelled nice. Liked the bathroom Roomy and had a nice shower that actually had hot water. We had a queen room. It was small but had what we needed we didn’t stay in the room but in the evening. The downside, people could park right under your window. We were downstairs. Also had another hotel adjacent. People were playing loud music in their cars and talking loud. You could here the people in next room almost word for word and it sounded like the people above were stomping on the floor. Online says hot breakfast or host would serve you eggs and such if you asked but never saw the breakfast host when we were there. They did have waffles you could make and had cereal, bananas and yogurt and some pastries along with juice and coffee. If it weren’t for the noise It would’ve been fine.

This was our 2nd stay and we love the comfort of this room. The bed has just the right amount of firmness, Most hotels the beds are too soft for us. Everything was clean and nice. the only drawback was the breakfast, The biscuits were hard and the juices out of the machine were all watery, like the the concentrate water ratio wasn't right.

I felt safe parking my car here for the night. It was a last minute stop and luckily they had a room with a king available. The bed and pillows were so comfortable. It felt super clean and had everything … even a pool. Wish I had my swimsuit with me, would’ve felt nice after a long drive. They had some wine available to purchase, which we took advantage of. The breakfast was really good. It had everything I needed. Coffee was also on point. I was super happy with my overnight stay. Would go again in a heartbeat.

Just next to the high speed, a hotel in the United States is OK.