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From the moment I walked in to the front desk, I was warmly greeted and promptly waited on. There was no hesitation finding my reservation and confirming my stay. Their prices are on the upper scale but found that if you want a clean place with excellent customer service, the value will be worth the cost. If you just want a place to sleep, there are many other places you can choose. Very pleased with my stay.

The from had caution tape near the entrance. It look like a semi truck plowed into it. There is no sign of preparations for repair or reconstruction. It was approximately 10:00 p.m. when I checked in, and the people at the window came out from a back room in their pajamas with no shoes on to check me in. I got my room and went upstairs. The stairs were rusted with many holes including quite large ones on the steps. As I walk to my room, the wooden boards were Boeing and bending as though they were soaked with water. They had unacceptable patch jobs of some of the wood planks. It felt like you were going to fall through to the bottom floor. As I went to unlock the door, the key card worked, but the door was so bowed and broken that it would not open up. No matter how much pressure I put, and I'm a pretty muscular fellow. I was assigned a different room next door, and that door was also bowed but not as badly and it was able to open. Once in the room, I noticed the lamps did not work. I went to plug in my phone charger near the bed, and that outlet was pulled out separated from the wall. It also did not work. As I went into the restroom, I noticed that the toilet bowl brush was laying on the floor between the bed and the bathroom wall. Disgusting! The shower had very little water pressure because water was coming out the shower head and the tub faucet simultaneously. The soap holder in the shower was also broken in half with sharp edges pointing right out. Complete laceration hazard, and no gripping on the tub floor. A total mess!

Nick at the front desk was super friendly. They offer lemon water and complimentary cookies at the front desk. The room and bathroom were very clean. There is breakfast included in the morning. Overall we had great service and enjoyed our stay.