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Good solid room with kitchen we can cook our self at room and don’t need to go restaurant

Flew in from out of town for a meeting and I was completely impressed with this hotel! The entire front desk went above and beyond making me feel welcome by making sure I had what I needed, putting me on a high floor and getting me a sweet snack after my long travels when I arrived late the first night! My room was immaculate and smelled so nice and clean. It was quite and I fell right to sleep, woke up refreshed for my meeting. I swear I need that bed at my house!! Slept soooo good!!! Breakfast guy was super nice! Everyone in the halls said hello! Even in the elevator I had a conversation with one on the staff members. I’ve just never stayed at a hotel where I felt like I was famous or something. It was like everyone knew me. Just incredible!! I will ALWAYS stay here!

Our family of four (2 teens) stayed here 6 nights. Having a separate bedroom, suite style, made all the difference for us so we didn’t all have to go to bed at the same time for a full week. There was plenty of space for us to store our bags, but a luggage rack would have been helpful. A few more things that would have helped: more hangers in the closet, some hooks by the front door for jackets (had to go thru bedroom for closet), and a couple of “purse hooks” under the entryway shelf, a couple more towel hooks in the bath behind the door, and a hook or bar for a kitchen towel by the sink. Also, some usb charging ports are pretty much standard these days, and in our room could only be found on the bedroom clock. An additional comfortable chair in the tv space would be nice to fit a 4th person. We had to use the desk chair, not so great. The beds, blankets and pillows were very comfortable, and the room dark for sleep. We didn’t hear much outside noise, but the a/c-heat system had a loud hum and strong breeze. We found that even in winter we needed to keep it on a/c or the space would heat up overnight to the mid-70’s and become stuffy. The kitchen was quirky and pots for cooking were insufficient. I only cooked once. There was no pan for making eggs, just steep-sided sauté pots, but breakfast had eggs every day. I made my own one day when the eggs had cheese in them that I couldn’t eat. I washed everything by hand until the last day because with 4 people and 4 each glasses, mugs, plates, we ran out quickly. Breakfast was fantastic, with hot options and something for everyone, including bagels and pastries, bacon or sausage, waffle iron, oatmeal with toppings, fruit, snack bars, yogurt with additional toppings, sliced cheeses (even Brie!), cereal (mostly sugary varieties), I do appreciate the Udi’s gluten-free bagels every morning, and hand cut fresh fruit. I am celiac and never got sick from the food. It was a nice start to our day for skiing. The hot tub was a great apres-ski, with the pool for cooling off. The hot tub itself was large enough for two Mamini es and plenty hot. Towels were sp**** and there never seemed to be any clean ones when we would go so we’d have to go to the desk to ask, a bit inconvenient walking around in a swimsuit. Our room was on the second floor a few doors from the entry, which was really convenient for us. We still had a nice view of the mountains. The rooms were generally quite clean, but our bathroom needed a deep clean. The metal trim was grimy and the wallpaper was coated in a layer of dust. Everything else was adequately clean but I noticed this right away and it really bugged me. However, it was not enough to reduce my rating. The hotel layout was logical and easy to navigate. Location was good, close to restaurants and Costco, 40-45 minutes from Snowbird/Alta, easy access to the freeway system, friendly staff. We enjoyed our stay! Will likely return.

First I was given a room that hadn't been cleaned...4th floor. Next room across the hall was clean but not in good repair. Window shade tearing, Curtain torn, bathroom plugin did not work. Soap dispenser in shower broken. Pillow liners zippers were broken. I did find 3 out of 6 that I could use on one bed. Towels were rough and thin. Hallways and elevator floors dirty and crumbs in corners. Outside trash cans emptied but sticky debris all over lids. I did not eat breakfast because if you can't see the obvious detail food has to be mishandled. First morning smoke detector went off at 6 am.

This is an unsafe place to stay. The staff are the contributing factor in this toxic and dangerous environment . The place employs abhorrent and judgmental evening staff. During our stay, maintenance personnel were masquerading as security using intimidation tactics on the guests. The general manager is of no assistance in addressing these concerns. It was evident by his response that he just wants the guests to go away and keep their mouths shut. If you value your safety and well-being please stay elsewhere.

Breakfast from 5 to 9 o'clock, dinner from 5 to 7 o'clock. Breakfast and dinner are free and varied. The room is a suite, large and spacious. I didn't have any change in the previous two days. I forgot to give a tip. After I went back and forth, I just got to be disturbed. I gave $10 in consumption. Later, when I left in the morning, I put $1 in bed. Slippers, your own toothpaste toothbrush needs to bring your own. There is a car to the airport every 15 minutes, the distance is 20 minutes. The shuttle is scheduled to go to the airport at 4:15 in the morning. When the person arrives at the lobby, the front desk will call the car. It is Uber. It takes 5 minutes to pay for the hotel. By the way, the hotel's parking is free. The nearby residential area is awesome. If you come to Salt Lake City next time, you will choose here.