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Although my husband and I liked the location, the room was not clean. The curtains were torn and dirty, we asked for new towels, and the sheets needed to be changed.

Sooo let me START by saying I used to LOVE THIS HOTEL! This hotel used to be considered 5 stars to us when we started staying here from 2009… this all changed last week when I checked in on Wednesday.. I check in, go in the room and I see there’s a light flickering non stop.. the sheets are OLD!!! with stains. But the thing that hit me first was the smell of MOLD!!! I checked everything and couldn’t find the mold until I looked in the A/C. Full of mold. By the bed ? A ROACH. the toilet ? My 6 year old screamed “mommy that looks like poo stain”.. we called down to report the strong smell of mold. The lady downstairs said “would you like to move to the 5th floor?” I asked “will it not smell like mold?” She said “I will go check and we will move you after I’ll call back”. Okay… we SAT ON THE COUCH alllll night. Sat so long we fell asleep… never got another room. I was pissed. Waste of money. No good sleep… to top it off ? no microwave in the room. I called for room service and was told “we don’t have no cooks.”…. SERIOUSLY? Then take the room service cards OUT of the rooms! … wait for it……For breakfast? Years ago they had eggs, bacon, biscuits and grits etc… that morning ? A few cups of cereal, some coffee, juice and brown bananas.. WHAT!!? After they were so excited to tell me about “complimentary breakfast”… keep that. I took pictures just in case they needed proof. Never EVER have to worry about me staying here. The absolute worst experience ever. You’d be better off going to a cheap motel!

When I booked with Expedia, under construction was never mentioned. Imagine that. So the day before, I get an email from Springhill explaining all the construction, noise, inconvenience, limited breakfast, etc. Perfect timing on their behalf. You think I felt deceived? You betcha. Walk into the room. First thing I notice is a piece of candy on the floor and a coffee stirrer sticking out in the crack of the sofa. You think they are extra cleaning in these times of Covid? Think again!

Extra beds can be used, some hotels will charge $10 a night, and some hotels do not need money. Breakfast hotels are generally available, no need to consider when booking, very simple meals, bread crumbs, milk, coffee, orange juice. Standard American INN hotel style. Hollday, Days... A lot of Inn hotels are similar.

Some of the reviews within here are very old. We stayed here while attending a basketball game at LSU. This is a very nice Holiday Inn. We found our junior suite on the fourth floor very clean and nice. The breakfast was very good with the standard hot and cold buffet. The manager was extremely nice and helpful. We would definitely stay here again.

The hotel is located on the edge of No. 12 highway, it is easy to find after getting off the highway, and on the edge is holiday inn express. There are gas stations and McDonald's nearby. The hotel lobby and restaurant have just been renovated and are very nice. The hotel room is also larger, there is also a swimming pool, and free parking. There is also a free breakfast. But the biggest problem is that the hotel seems to be in the stage of brand handover. It has just changed to a new brand, and management cannot keep up. In the first room arranged for us, I opened the quilt and felt that the sheets were not changed at all, so I asked to change the room, but basically there was no change of sheets. I found a lot of hair on the sheets and pillows, the bed The supplies were very old, and there were a lot of pilling and wire drawing. To be honest, I felt very sick at the time. I wanted to check out and change the hotel. Later, my family felt that the trouble would be gone. Then I found that the bathroom light was not on, so I called the maintenance staff to see that it turned out that there was no light tube inside, so I installed it. The toilet is not easy to use either. The shower head is also leaking and it is not closed tightly. The next morning, I found that the pillow that had fallen between the bed was wet, and only then discovered that the bathroom wall was leaking, and the carpet near the bedside was wet. No wonder there was a smell in the house at night. In short, the stay feels very bad. Although the price is cheap, if I can choose again, I will not hesitate to live on the holiday. Objective analysis, in fact, the hotel infrastructure is still good, the furniture seems to be gradually updated, if the bedding and room hygiene Do it well, it still has a certain appeal. I hope that the hotel can get on the right track as soon as possible and provide a good accommodation experience for travelers.