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We were traveling with another couple and needed a quick stop, booked this hotel as it was off the highway. It is not in Louisville but in IN., and not the greatest location. Very confusing on how to get in to the lobby, the hotel in the background is not used for regular guest, the motel part was a tunnel of doorways, nicotine smoke filled many of the hallways, carpets are filthy, no air conditioning in the common spaces. Then we got to our room, no access as the door handle was broken (lit up green but would not open), up to the lobby to the second room where there was no air condition, smell of food, and an odd cell phone propped up in the window camera facing the bed. We had to leave as the accommodations were not acceptable, guaranteed a refund, then the hotel denied the refund the next day, told our credit card company we never showed up. Tried to reach management, they refused to contact us back.

Great location - clean and comfortable rooms - staff was nice enough to recommend me some restaurant near by - very cheap and looks like it is recently renovated. They also have truck parking since I had uhual it worked out great for me. Thank you motel 6 for clean room

My stay at TownePlace Suites Louisville North was exceptional, especially during the busy Bourbon and Beyond festival weekend. Despite the high demand, the staff went above and beyond to make our stay comfortable. The hotel was impeccably clean, the rooms were spacious and fresh, and everything worked perfectly. Chloe and Linda were especially helpful, managing our numerous packages with a smile and storing them safely for several days. Their kindness and hospitality truly made our trip memorable. I am forever grateful for their assistance and the wonderful service we received. Highly recommend this hotel for anyone visiting Louisville!

Clean and spacious room. Kind and pleasant staff with whom I interacted. Very good location with much to take in nearby and many good restaurants. Despite the large sign at the front desk that states only service animals allowed, I was annoyed by the constant barking of a dog across the hall. Also, I asked for housekeeping at the midpoint of my 5 night stay as I was out of soap, paper and plastic cups, & coffee, plus the 2 small waste cans were overfilled. I was told they would tidy up the next day, but no one did. Front desk said that she didn’t know what happened and that she was sorry. It’s a nice place, but seems to be a bit haphazardly run with little attention given to detail.

The Sheraton Louisville Riverside (and particularly Eric) went out of their way to accommodate 160 band kids, plus directors, staff and chaperones on one of the highest demand weekends in Louisville! They made sure their prices were competitive, breakfast was provided and we had everything we needed for a fabulous competition weekend. When Eric set it all up, he even offered to come see our students compete! Sadly, the competition was cancelled due to Hurricane Helene but Sheraton Louisville Riverside took excellent care of us on this important but chaotic weekend! If in Louisville again, this is definitely where I’ll stay!

Very fun atmosphere! Check in is at the bar & complementary cocktails are offered. Staff was super friendly & accommodating. Only downside was the rooms are TINY. Luckily we didn’t spend too much time sleeping ;) Hope to come back & visit Sara soon!

The hotel is beautiful and in a good location on 4th Street. Multiple restaurants and bars to eat but be sure to set reservations. The beds were comfortable but the sheets were very stiff and there was no thick comforter. Parking can be a little confusing, more signage needs to be visible because of valet and everything else the parking garages are hard to see. We had a larger vehicle and had to use a different parking garage, and due to all the valet in the front part you couldn't see where that parking garage was therefore we ended up parking in public parking garage down the road. Hotel staff was good about this and refunded us for the hotel parking so we was not double charged. One thing that I noticed that would be a big help to visitors is more signage within the hotel and parking garage. The hotel is very large and all the floors look the same so you can get quite turned around with which Tower you're going to or where the restaurants are located. For example, it would be good to have some signage inside the elevators so that you know which floors have access to which restaurants/skywalk. Would definitely recommend this hotel and will be staying here again.