Search Best Hotels in Kennebec County

Facilities: all ok, recommend it next time Hygiene: all good, recommend it next time Environment: All are fine, recommend it next time Service: Everything is fine, I will recommend it next time. All aspects of use are still good, will recommend

This hotel is disgusting and the management is even worse. Me and my niece were saying here she is only 10. We were in the vending machine area when some crazy person starts coming out yelling at us so of course im going to tell her to stfu and stop talking to me like that in front of a child and calm down... After she goes to her room youd think its over.... no when I go to complain she opens her door yet is still inside cause she is scared to come out and is accusing me or us of harrasing her and bothering her because we walked by her door! At this point Im pissed so I tell her shes crazy and needs to mind her business she threatened to call the police and the worker comes up and did nothing to calm the situation she gets me almost kicked out making up lies because shes a paranoid junkie. mind you she has a two yr old in the room this whole time. So of course Im going to get mad at being provoked. I was minding my business when someone starts somthing for no reason. She was clearly living at that hotel it seemed because the next day the workers just blindly believed her over me without even listening to what really happened. She approached me and my niece first and started everything when she realized I wasnt someone to mess with she then played the victim and they believed everything she said. Not good business at ALL and shes lucky is all I gotta say because your hotel seems to protect scumbags who sart drama and not actual potential costumers just wanting a drama free stay and have fun. And its funny you can reply Julia But yet you cant respond on here but cant respond or do anything about these situations. And I have to say your workers need retraining ! They are rude and treated me like I was lying just beccause she lied and made up stories about me. I was also a guest there should be no believeing one person or the other. I actually wanted a refund for the experience I had to go though and no one ever contacted me back or cared to. If you want people to be happy with your hotel service and not have potential law suits on your hands then I suggest hiring competent staff and getting rid of some of the shady drifters / crazy ppl who stay at your hotel.

Son and I were visiting colleges, since he's a night owl and I'm not the ability to get a suite at a very reasonable rate was fantastic. The suite was extremely spacious with a main room that included a sleeper sofa, comfy chair, and tv area, a kitchenette with a small table and a couple of chairs and a desk area. The bedroom was also big and the bathroom had a massive vanity and full sized tub. While the finishes were not quite as upscale as other higher end hotels, and there was a faint musty odor, you can't beat the space. The bed was comfortable and the shower had plenty of pressure and good hot water. Breakfast was more than adequate with scrambled eggs and sausages, cereal and oatmeal, breads and pastries. There was also some yogurts and whole fresh fruit. One thing I did find distasteful was that everytime I walked by it seemed like one of the front desk staff was out front of the hotel smoking.

My stay was excellent from the very moment I arrived. The check-in staff in the late afternoon/early evening was very professional, authentically kind, energetic, and positive!! The housekeeping and breakfast staff was hardworking and professional as well. I continue to choose this property because of the people first and also because the amenities are comfortable.

Good hotel overall. They do have smoking rooms so need to be careful that you get a non smoking one and that it isn't close to the smoking ones or the smell is very noticeable. Also while it says full breakfast, because its at the restaurant, they only wanted to offer 2 free meals even though when we booked we selected 4. Also we understand that prices vary by location but we stayed the previous night at a much nicer BW with two queen beds for less on a Saturday night. One would think a Sunday night stay with only double beds would be cheaper or worst case the same price.

From the moment I arrived I felt welcomed and cared for. It seems that every single employee wanted me to have a memorable and satisfying experience. While perhaps not the most up to date facility, the Senator has character, and comfort. I stayed in the king size suite. Very very spacious, fireplace, jacuzzi type bath, separate room with seating, desk, frig, microwave, etc. Bed was very comfortable! The spa had such a welcome, calm feeling. My massage was amazing and the mineral pool was awesome! It is all glass enclosed, so the outside is sort of inside with you. The water was at a lovely 83-84 degrees - coming out my skin felt like silk, truly! I love to swim and this pool made my visit exceptional. It snowed while I was there and what a feeling that was to see the snow coming down while in that warm water. I also really liked the blue sky and clouds painted on the ceiling. Sometimes it seemed the clouds were moving.... Go figure... I enjoyed a great breakfast of homemade hash benedict and perfect coffee. Had to leave early to get home before the snow got more serious. But I will definitely return to swim, and to experience more of the spa's offerings. This was a lovely one day get away.