Search Best Hotels in Key West

"The room is a bit small. I chose a sea view room. In fact, the room is separated from the sea by a road, South 1, which is a bit far from the beach, and the traffic is very noisy. It is not as quiet as the pool view room. It is the hotel's own internal swimming pool with a good environment. The hotel kept reducing the price after booking, and it was still reducing after the free cancellation period. I felt very uncomfortable. The hotel charges an additional resort fee when checking in. The hotel confirmation form has a fee detail, but it is inconsistent with the confirmation form when leaving the hotel, so there is no guarantee"

"The location is very good, but I can't see the view, I don't know the view of the sea view, but it is not a wharf. Eat, drink, everyone is happy"

"I was very pleased with the Heron House Court. The staff was friendly and helpful. The location was excellent. Walking distance to the Dry Tortugas Ferry Dock. The room was functional and well laid out. The price paid was a good value considering its Key West in the spring. My only suggestion would be early am coffee. Maybe a Keurig machine in the lobby since there is no in-room coffee. Roman (staff) was very welcoming and helpful."

"Hotel had a great vibe, filled with plants and was very colorful in the lobby, a true feeling to the name, Havana cabana. The pool was the best part, so clean and had inner tubes to float around and relax. Two complimentary drink passes during check in was a plus. Food was excellent for lunch and breakfast. We went as a family trip so the only downside was there weren't a lot of kids. At one point we thought it was ”adult only” but then towards the later afternoon we started to see more kids. Rooms were clean and service was good. Definitely will stay again."

"We stayed for our honeymoon and loved everything about it. It was clean, they were very quick to help us and just call to check if we needed anything. Loved the restaurant and private beach!! Highly recommend and will book again! "

"Fantastic stay. Levi at front desk was so accommodating. Showed me two available rooms and let me choose. Actually walked with me to the rooms. We weekend in the Keys every couple months,and it’s been a long time since we’ve encountered such friendly service. Kudos to Levi.  It was our first time staying at the Pier House. We will definitely be back. Thank You Pier House. We had a great time."

"The room is spacious, there is a hot spring ♨️, there is a shuttle bus to the city, and it leaves on the hour But the air conditioner outdoor unit is very noisy"

"La concha is a beautiful & historic hotel in the heart of beautiful Key West. The location is unbeatable & the balcony rooms, while smaller than other standard rooms, offers excellent people watching & beautiful blue sky views. A parking space is included, which is great to have right on Duval & Fleming Streets. The staff was mostly very friendly, but the service level varied. At one point in our stay, the front desk went out of their way to make us a key card to use the microwave located in the conference room. When I asked to use it the next day, another staff member says there wasn't one in the building. I went & took a photo through the window to show him. He then said he could not grant me access as the desk had previously done. No biggie but a little frustrating. Our main issue with the hotel was HIDDEN FEES. Upon arrival, we were told we would be charged a fee of over $80 per room as a ”destination fee,” which was never explicitly disclosed & was certainly not fairly advertised. I asked about waiving this fee & the night desk said it was possible to check & see with day manager. The next day, they insisted the fee could not be waived & were unwilling to help with it further. I let them know I booked through a 3rd party prepaid, it said fees & taxes were included. They said read the fine print. They charged my card for the fees. Not being forthcoming and clear about the destination fee was the issue I had. And having parts of the hotel amenities, including outdoor areas, being closed off during the stay make this resort/destination fee more of a slap in the face. To highlight this point, the staff at this ”destination” hotel warned us that if we see some stuff a little run down or not in operation, its because the hotel just got bought & things wouldn't get straightened out until the new company takes over. Also minor issues for such a pricey hotel included missing slats on the inner balcony door & similar minor cosmetic issues. Other than that it is a beautiful building & top-notch location. Overall the experience was very enjoyable. P.S. The awesome bar tender makes delicious key lime martinis!"

"Location: Very good, walking distance to everything in Key West. Service: Thanks for providing early check-in in hot weather. The second time I went to the counter, the waiter could call out my last name. facility: The bed set was very clean and pleasant, the best bed I've slept in since travelling for a month. The bedside clock was so annoying that I had to unplug the battery and put it back on when I checked out. There is a front yard, but the room is very small, and there is no place to spread the 26-inch suitcase. Since it is the first floor of the bungalow, there are inevitably all kinds of insects in the room. Living in room #84 in the second district, next to the swimming pool is inevitably a bit lively at night. The occupants of room 85 next door are quite noisy watching TV all day. Soundproofing is not very good, although not entirely the hotel's problem. Food: Breakfast was better than average."