Search Best Hotels in Lake Buena Vista

Advantages 1. Free shuttle bus to Disney World's Magic Kingdom, Animal Kingdom, Epcat, Hollywood Studios, Blazard Beach, Typhoon Lagoon, and Disney Springs. Very convenient access to 4 parks, 2 water parks, and Disney Springs. 2. Early entry to the park is possible 30 minutes early. 3. Swimming pool available at the resort There are no fancy facilities like water slides, but it is spacious and comfortable, making it great for playing. disadvantage 1. Not enough places to eat There is a food court within the resort, but the menu is limited so it was not easy to eat. 2. Cleaning service was not available every day, it seems you have to request it. 3. I didn’t feel that it was very friendly, and I didn’t receive Disney-style friendly and friendly service.

I've been coming to WDW since 2000, my husband since he was a baby. Our family usually goes about once a year but it's been getting harder to do so as we have 2 dogs. We decided the cabins would be a great idea so we can have them with us. Later, when we opted to leave our furry babies with family instead, we still kept our reservation as we were curious about the ”'Rough' it in comfort,” claims. It is Disney so it should be great, right?! Well, I traveled from Europe and was jet-lagged the first day. I only checked in to drop off groceries as my children were waiting at MK. I didn't think to check for cleanliness, just did the usual check of the beds and left (it is Disney, so it should be super clean is what I thought). Got back extra tired at midnight and went to shower. Found 2 used toothbrushes in shower along with a thick film of soap in shelving. Asked my husband for dish soap and sponge and scrubbed and showered. Too tired, I went to bed. Next day, got up early and left to parks. Again, paid little attention to cabin. Got back at 10pm this time. Look around, the filth was horrible. Dirty windows, stained dirty nook in kitchen, cobwebs, dust everywhere (behind furniture, ceilings, baseboards, moldings), mold all over bathroom ceiling, dirty floors, and TO TOP IT ALL, we grabbed what was labeled as clean linen with a seal for sofa bed to discover a gritty blanket with a BLACK sheet. I called the front desk and told them about bedding and everything else. Was told they will make a report. I said I want lodging up to DISNEY STANDARDS and that this wasn't it. By then it was 11pm and my son fell asleep. I asked for manager to come see me first thing in the morning. Manager comes and I said to please just come in and look around, He took pictures and I showed him mine. He asked that I send him the pictures I took. Didn't even have to argue, he could see exactly how bad the cabin was. He offered to put us in another cabin but given what I could see here, why would I switch cabins? It's obvious what their standard of cleanliness is so I asked to move resorts. The manager was very understanding and without me even asking, he refunded one night's stay. It really was that bad. My advice, if you're going to stay here, take a GOOD look around with lights on and open windows so you can gauge whether you are comfortable. Between being jet-lagged and entire stays at parks, also trusting Disney cleanliness standards, I stayed 2 nights too long. My second resort was a gem, and super clean. Exactly how Disney is supposed to be.

Not bad, pretty good

Absolutely a beautiful and Comfortable stay! The pool is really nice and the bar by the pool was nice too! We were in Orlando for 2 weeks so had to use the laundry room at the hotel and it was clean and nice but keep in mind $4 to wash and $4 to dry 1 load. I was charged a resort fee of $30 a night and parking was an additional $20 a night. I did not know this until.check in!! I asked to have parking removed because an extra hidden $50 a night cost was alot!! They did remove the parking said it was because I was an Annual Disney Passholder. I feel like you should know all the cost before you book. Other than the additional fees the hotel and our stay was great!

A fabulous hotel. Loved it. Fantastic grounds beautifully maintained. It was pouring with rain when we arrived and a member of staff kindly drove us to our room in a golf buggy. They couldn't do enough for us. The food hall was perfect for what we needed. The transport to the parks was an eye opener. We hadn't used it before as this was our first time staying in a Disney hotel. We usually hired a car but wont be doing that again. The bus service was excellent and rarely had to wait more than 5 minutes. Room was spot on. Clean and good sized. We are a family of 4 and had plenty of room. Would highly recommend this hotel. Thanks for a fab holiday with cherished memories.

We had a great week! Upon arrival we did get a room but it had a bad order coming from an area of the carpet , I politely went to the front desk and they gave me a new room right way…. No delay … very apologetic…. The location was great , the complimentary bus service ran well and if you take an read the information they give you it’s all explained :) . Disney springs was just 1.5 Km down the road, a nice little stroll. Our family enjoyed our stay. We were close to everything. Transportation isn’t provided to Universal but UBER was about $25 /each way , for our family of 4. Becuase this hotel is a Disney Partner Hotel it allows you to access the Extra Magic Hours offered by the Disney Parks, make sure you go to the front desk to get a code to enter on yo ur Disney app. Also warm cookies are offered multiple times throughout your day, just head to the front desk to pick up when you need a cookie treat … 2 bottles of water are also offered each day of your stay . The staff at the hotel said that they are going to begin a major overhaul of the hotel VERY soon, I’ll definitely be back … can’t wait to see what amazing things they will do

We stayed here during low season in September. The rooms were fairly spacious, housekeeping, maintenance and breakfast buffet restaurant staff were excellent. Good little on-site store, but otherwise limited options. But it didn't matter because Disney Springs is just a short walk away. Bus to the Disney Parks is free, which is fantastic. But don't talk to the desk about the free welcome pack. It was a very hard sell and left me and my family feeling very uncomfortable. The only real downside to our stay.