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Great room, nicely appointed and very clean. Digital check in works great, never had to go to front desk. There was some kind of security vehicle in the parking lot at night, which made an impression of safety. Breakfast was very decent, although the omelette pouches are grossly oversalted-even more than at the usual ”free breakfast for all” type hotels. Overall, very nice stay.

We have stayed here several times over the years as my parents decided to retire here. Now we just have my father and come a few times a year. This property has been up and down over the years, and it seems to be more down now. I will not come back no matter what. We always get one of their suites, and that is the best thing I can write about is the room you get with a suite, it works well for my two sisters an I to spread out. Check in was ok, but it took forever, as there was one person checking in the many that were standing in line. I did question the girl checking us in about payment, as we split the bill at the end, and this has never been a problem, she assured me that nothing would be charged to my card until we check out. More about that later. We were also told that there is no longer daily service unless we request it. This was fine for us. You put your garbage out daily and they pick it up, and you have to ask for towels. Arriving to our room, it is just not clean and it is very run down. The sofa had actual dirt and debris, like little sticks on it. There were stains and the cushions had seen better days as they were collapsing. The bathroom had so many issues, the baseboards were filthy, the faucet with the sink looked like it hadn't been clean, but trying to clean it ourselves didn't work. It looked like acid or something had simply ruined the finish. The wood was coming off of the bottom of the bathroom door. I thought there was hair in the sink, but realized it was tons of cracks in it. The duvet covers each had stains on it. The room was just generally run down and felt dirty. We would have check out, but could not find anything at that point. We had 3 towels for 4 people, so I called and asked for more, and they told us to check at the desk later and they would have them. We left for dinner and then came back and stopped at the front desk. We also passed a few police officers walking through the lobby. When I asked for our towels, they said that we may have to come back as they had an ”incident” and were busy. So we made our way to our room, realizing the incident was the room next to ours. The door was shut, but outside the room there was a dog bowl full of food, and one single upside down flip flop. We could hear shouting from the room. This went on for an hour or more, slamming doors, police outside our room, and then the room was empty. I don't know what happened, but I feel as if this is a transient hotel and some are long termers. Our stay was relatively quiet from that point on. We saw the same young girl at the desk every time we had to go there. While she was not unpleasant and I believe overworked. I joked about her always being there and did she ever get a break, and I got shot back, ma'am, how can I help you? I am sure they are just as short staffed as the rest of the world right now. Checking out was a disaster as two bus loads of kids were there and the person in front of us seemed to be checking them ou

Passing by to rest, not demanding, don't like the hotel towels

Clean, affordable, roomy and great breakfast! Plenty of dinner options around and convenient to interstate! Small pool but clean and perfect for kids! Check in was pleasant and check out quick. Small store with great snack options! Fridge and Microwave in room. Beds and Pillows were very comfy!

My goodness how pleased we were to find this road side motel for the night, something was going on in Lake City and everywhere was getting booked up, we had been on a long road trip and not booked ahead thinking it would be easy to swing into town. Poor Gary on the front desk was inundated with a queue of customers and the phone constantly ringing. He was flustered but endlessly polite, apparently he’s. been here for 13 years so in our minds the company is lucky to have him. We had a room on the back so no problem with road noise at all, very comfortable beds and everything you could possibly need including a fridge and microwave. The location is pretty good if you want a quick meal at one of the myriad fast food places, we however drove a little further and found the most fantastic bar, Marianne Street Bistro and Brew House. All in all Lake City really delivered last night. Thank you Gary for helping us get into this comfortable bed for the night, you’re a legend.

Don't be concerned by the less-than-5-stars rating. Hotel is clean, well maintained, and quiet. The room was positively huge, and felt more like an apartment. I found nothing that wasn't in good shape or that felt ”worn” like so many older facilities. Breakfast was just fine---not elaborate but scrambled eggs were fluffy and tender, biscuits were just right, and nothing was missing or less than it should have been. The place is a deal.

This was a stop over (sleep) on a long trip & our very 1st stay at a Tru location even though we've been Hilton Honors members for a long time. We usually choose Hampton or above - but this location worked out. So the good. Quiet & had all necessities & served its purpose. The so-so /bad. These rooms are SOOO small and minimally furnished. First - digital key did not work so had to go back to the desk to get a regular key. Second, we get in & one of the first things we do is get ice. We start looking for the ice bucket - usually near the coffee pot etc. No coffee pot. NO ICE BUCKET in the room?? Go to the front desk to ask for one & they tell us ice buckets are only on the 1st floor by the ice machine!! This would have been great to know when we came down earlier for keys!! Third, the room is very brightly colored - we even joked & said we were in the kindergarten room. No drapes only black out roll down blinds (which may best the best part of the room). No cabinets/ dresser etc. just pegs to hang stuff on & the very basics. Decent noise levels for sleep. Breakfast quality was sub Hilton properties, as was the service. Not rude but just uninterested in helping guests. Likely our last Tru stay.