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I chose this hotel because of its proximity to the event I was attending. The hotel is very nice! The brunch in the restaurant was great! Several restaurants and a park with a few steps of the hotel. Beds were comfy. The downfall was the AC wasn’t working right in our room. It was 77 when we checked in the afternoon and when coming back from our event it was still 77. The front desk couldn’t switch our room because she could t log into the computers. It was 11pm and the maintenance person had gone home. When I checked out the next morning, I was given an I’m sorry but this is an old hotel and the ac units freeze sometimes because guests turn them down to low. Hmmm, it has been remodeled and it is summer in Florida. I was told I would receive 10,000 points to my Hilton account for the inconvenience. Lack of sleep because the room was hot and the fact that the room was 45,000 points to reserve is not right. At least half the points would have made it somewhat of a better experience. Sweating instead of sleeping in not why I choose to stay there! Would I stay there again? Only if the room was a decent temp when I checked in otherwise, no!

I was lucky enough to bid on this hotel in a silent auction for charity. I had no idea what to expect, and we were pleasantly surprised. Initially, I made the reservation with Angel, the manager. What a peach! Even though I got her voicemail at first, she promptly returned my call to secure the reservation. This hotel has modern decor, a wonderful breakfast and the pool deck was clean and delightful. We will definitely be back, except next time for a poolside walk out room.

Nice room for the cost.

I visited the Townplace Suites in Lakeland in February. A good location wrt I-4. Breakfast was reasonably good given the COVID precautions. The internet worked well. The room was clean and the bed was comfortable. Brittany was outstanding at check in and remembered me each time I passed through the lobby. She is very professional, personable and a credit to Marriott. KrispyKreme nearby. A plus for me!!

The equipment is very old and the room smells

The room was large but smelled stale like mildew or mold. The carpet was not very clean and had a ridge under the carpet like the floor was buckled or something like that. The blinds in this room did not work. Breakfast was a bag of not much. Had panhandlers in the parking lot approaching customers.