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4.7/5
Outstanding
GGuest UserThe hotel is very new and has a great location. There is a large Wal-Mart across the street and several large shopping malls nearby. It is very convenient for daily life.
I honestly have to say I was pleasantly surprised. I had read reviews about a smell of smoke in the rooms. This is absolutely untrue. Our room was nice and bright with fabulous lighting. The bed was very comfortable and the bathroom was even nicer. Check-in was delightful. To the lady on the right side of reception who checked us in on the evening of the 25th of Nov. you were brilliant. The reception was spotless and fresh. You would never have known there was a ****** around the corner. The elevators were spotless and the bar by the elevators was great. We will definitely be back.
SSylvia FThe blackout curtains are blinds. That was a nice touch to updating the room. And they work very well. Bathroom had lots of room and extra hooks. Nice lemon smelling soaps. It was a very nice room..big TV a plus plus.. breakfast area had a fair selection.
CCharlotteEverything about this hotel from staff, location, services,cleanliness, the pool area to food was absolutely wonderful. Thank you for making our stay perfect. Would recommend.
We decided late in the day not to drive further and made a quick reservation on line. They had our reservation and our room all ready when we got there. Our room was spotless and everything worked, including good wi-fi. Breakfast was fine, with a waffle maker and a good selection of other items, staged in a pleasant area. The hotel is convenient for travelers, very near the expressway. Not great in terms of restaurant selection; there is a dying mall nearby and many nearby restaurants are closed or look unappealing
I am surprised at the extremely negative reviews of this hotel. The front desk staff (Crysalina and Isa) were friendly, professional, helpful and thorough. They worked with us to solve a complicated problem until we were 100% satisfied. Part of their team was Bonnie (cleaning staff manager). Together they made sure the room we preferred was clean and ready. We can't say enough about these two staff persons. The only area that needs improvement is the host at the Crescendo restaurant., during breakfast. He was solicitous to the point of being intrusive. A very nice man but we wanted to simply have a cup of coffee and breakfast in peace.
The picture shown looks very nice, but that is not reality! The rates are great and I must remember that we get what we pay for. The rooms are musty to moldy smelling, and while we were grateful that animals were accepted, and not charged, we would never have stayed there if we knew what it was like. There is no elevator, and when we arrived about 8PM, we were told we would have to pay a higher rate because no king beds were available on first floor. Since we are older, we took the two queen beds on the first floor, knowing we could not carry our crated animal up the stairs. The attendant did give us some good directions for local eateries, thankfully. The beds were comfortable, and we were exhausted, so we slept well. We did choose to pay for our pet at another hotel on the way back.
This is a clean, basic Motel 6. Nothing fancy. Definitely worth the price. Near lots of stores and restaurants and gas stations, but set way back from the road, so no traffic noise. I would give it 5 stars if it was a little quieter though. We were on the first floor and half the night I could hear people walking around upstairs and made it hard to sleep. I don't know if it was just the room above us, or people walking in the hallway.
SSmartrhino01I had to change rooms 2 times, because the first room had a broken smoke detector which beeped all the time, also I think someone was smoking there. The second one had a jammed door, unusable. So I got a third room which was okay. A bit dirty, though. Surprisingly someone put all kinds of food on my front door with fresh fruits. I really liked that part. The service is friendly and helpful.