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Stayed here at 2am-6:30am 5/20/22!! The front desk lady Teresa was so kind and helpful. We were exhausted needing to sleep after 12 hours driving. When we walked into our room, it was about 100 degrees and the air Was off! We quickly switched it to on, and I assured my family it will cool off soon. The air ran in increments of 4-5 minutes. We fell right asleep Exhausted. I woke up to sweats, my hands and face were swollen from a condition that I have that is activated by heat. When I looked over, my son stripped in the night and was sleeping in his underwear from the heat drenched in sweat. I woke everyone up and he asked to wash the sweat off before we left. I ushered everyone out of the room because it was unbearable. I turned in my room keys and simply said, “the air never cooled the room off and we woke up like this, sweating and miserable and just have to leave.” When I am swollen I’m unable to function from heat edema. Teresa, I’m sorry I couldn’t share more With you in that moment. You were very kind and the room was clean and beautiful as you stated. I did call just now to let you know the above things and the foreign lady who answered the phone was rude, screaming in my ear, and kept shouting “why you no tell in 5 minutes!! I NO REFUND You! Why YOU CaLL!!?” Then she hung Up!! 🤷‍♀️Absolutely the rudest conversation I’ve ever had. I’m going to assume she owns it so I wouldn’t recommend this place to anyone!! That’s what you’ll Get. I left this morning crying and this is how My concern was responded to. *also* Other reviewers mention roaches. I didn’t See any in my room but there was one right outside of Our door crushed!

I’m a local of prattville and just as a get away night me and my wife stayed at red roof inn . I tell you this is only a one night stay passing through is good for a few hours of sleep . First of all the room kinda smelled and the smoke alarm was off of the ceiling which was just a hole where it went , the bed was just okay . The bathroom was clean the room was clean. But I think red roof inn could do some renovations even though it look like they did but it still needs some help . I won’t be doing another get away here. Sorry red roof in .

This Hotel is exceptionally clean. The staff greeted us with smiles and courtesy. I stayed 3 nights and I got to know the staff pretty well. Everyone was sooo friendly. I asked for recommendation for dinner and was given some really good choices. I had a good time, they even had a pool table. The swimming pool was clean and refreshing in the heat. I would definitely recommendation this location and I will stay here again in the future. Thanks everyone.

Just stayed one night older hotel definitely has had some upgrades Needed a few extra pillows Got the opportunity to see in the laundry room very clean very respectful would definitely stay here again

The person of the hotel responded politely. There was no complaint about the location of the hotel and it was very nice. I was very relaxed.