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From the moment we walked into this hotel we were very impressed. The front desk person was excellent. Her name is Giselle. She was extremely professional, courteous, friendly, paíd attention to detail, excellent oral and written communication.She went above and beyond the scope of her job by making sure we have everything we need. The young lady that worked in the complimentary breakfast area was excellent, she was really on top of keeping that area extremely clean. She also was very attentive to refill anything that was getting low.She has a very humble demeanor. She really cared about doing the very best she can at her position, She was very friendly and smiled a lot.This is something you do not see a lot these days.Her name is Maria. Please please please consider staying at this hotel, you will be extremely satisfied with the cleanliness of the room , the kindness of the staff.

We were in town for the Freedom 5K July 4th race in downtown Clermont, also known as ”The City of Champions.” Even though we live an hour from the city, we decided to overnight to make race morning an easy drive to the start line. We are loyal Hilton members and were happy to find a Home2Suites only minutes from the historic downtown area and start line. The hotel is conveniently located off of Highway 50; South Lake Hospital was the view from our room and very close to the National Training Center, a warm weather state-of-the-art sports and fitness facility for high school, collegiate, amateur and professional athletes from around the country and the world; hence, the city nickname. We like this brand because of the spacious accommodations and kitchen facilities. Our 4th floor room was very clean and all amenities were in working order. Light is important to us; the lamps were bright enough for us to read comfortably. While Hilton has gone to a pet-friendly policy they never bothered us and we never heard one bark although we saw dogs with guests waiting to check in. Parking is free unlike some Central Florida locations that charge $10-15 a night to park. We asked for a late checkout the following day and were advised to ask at the front desk the next morning. Mr. Kemp graciously accommodated our request. We were also helped by Anthony and Sharon at check-in who went out of her way to make sure we got our preferred room preference. Shower water pressure and temperature were fine. This property provides dispensers for shower gel, shampoo and conditioner. Towels were plentiful, soft and absorbent. The lobby area is spacious with lots of gathering space. Both Zaxby's and Applebee's are at the end of the property within easy walking distance. We did takeout from Zaxby's. My only criticism of the hotel is the breakfast. On the day we visited, there were no scrambled eggs, breakfast meat or fresh fruit (only wrapped green apples at the front desk). What I thought was hot oatmeal turned out to be gravy for biscuits. They did have the usual cold cereal, pastries and waffle station. I did not care for the pre-packaged breakfast sandwiches. We will definitely return to this hotel for the race next year.

Marriott Gold Elite member. Reserved three king suites for three nights. The grounds, lobby and rooms were very clean. The continental breakfast area with waffle, cereal and hot food areas kept tidy and always restocked by the friendly staff woman(failed to get her name). We only encountered a few problems with TV remotes having dead batteries and unable to watch local stations due to the following that flashed on the screen when attempted- “our contract with local stations have expired”! So, only a few cable channels were able to be watched. You are able to connect & input your personal Netflix or YouTube account information- which I would never advise ! Lastly, Because their beds are extremely HARD & having total hip replacements, I inquired if a foam bed pillow topper was available for my bed. A housekeeping supervisor advised a housekeeper would be assigned the task. The staff did come thru, but didn’t even remake the bed. She just rolled it in a ball, placed it inside a plastic bag, then put it on the floor inside our room!! Hmmm!!

The stay started off with a small bump but it was quickly fixed. The room was clean, equipped and comfortable. The breakfast was well stocked! Team members were helpful, especially Mary Beth!! And the pool was so refreshing. My only rant was rhe small screen room TVs.