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We were on the road travelling when the GM, Mitch, called to inform us that there was an issue with overbookong. We explained we were already driving in the mountains and hours from home. He assured us that he'd figure it out. When we arrived around 4pm - sure enough he had and we checked in. Mitch and Marla were very accomodating even moving us to the first floor since I was traveling with my mom whose disabled. The rooms are perfectly fine for a little lodge in NH - just what you'd expect. While a little older they are clean, smell fresh, provide all the comforts of home such as flat screens, WiFi, and a comfy bed. Our room even had a mini-fridge and microwave. The outside is very plain and more run down, but most things are in that type of landscape. The rooms were definitely up to choice standards which is why I always choose to stay with them honestly. Some mentioned in there reviews that there isn't much around - duh! It's a small town in the mountains not North Conway. Everything you need is within a couple miles; some fast food places, plenty of convenience stores, dollar general, gas stations, and a few restaurants. We highly recommend Jakes Seafood and Grille as well as the Wooden Spoon for breakfast! Also down 16 is the Ossipee overlook (see some pictures below) - check it out! Beautiful and not overly crowded! One last note, the gentleman at check out was a gem; checking on our stay, offering us a breakfast sandwich for the road (assuming they handle those things due to covid), and letting us know it was their pleasure to have us as guests and to visit again soon. I love simple hospitality! My brother and his family have a camp in the area - I promise we'll be back! Thank you to Mitch, Marla, and the staff! P.S. If your concerned about covid measures - this lodge is on top of it. Masks are required for common areas, hand sanitizer available for guests, plexi glass dividers, and all.