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This would be a 5 rating except for one major flaw at the front desk. We were in New Bern for our 37th Anniversary. Our children sent flowers on the 11th and we were notified on the 16 th. The flowers which we would have enjoyed all week were dead. We were told that we left the “do not disturb” on our door. We were trying to be considerate of the housekeeping staff!! The housekeeper that helped us was Phyllis. She is a 5 star employee. Giovanni checked us in and made good suggestions for places to eat. The shining star of the hotel was our breakfast hostess, Katie. What a sweetheart!!! She exudes that she loves her job. If management took less interest in whether the tables were cleaned (I observed the same man wipe the same table 4 times) and did the management role of supervising the front desk…we have spent the last 15 anniversaries in Marriott properties from the US to Spain!! We recd notification that we had a package….usually a message left on the room phone or a note on the door, but never 5 days later. Management thought a few extra points made it okay…this is not what I have grown to expect from Marriott!!

This was my first stay at the Doubletree. In fact, my first trip to New Bern. I'm very happy I stayed there. The staff was very friendly and helpful, no matter how often I went to the front desk with questions. In particular, Elias Hernandez made going to the front desk something to look forward to. Beyond being helpful, his outgoing personality was infectious. You just couldn't leave without being in a better mood. The rooms are spacious with large TV with multiple HBO's, a microwave, mini fridge, safe and coffee maker. The housekeeping staff were the friendliest I've ever encountered anywhere. Outside the hotel has a huge deck overlooking the marina with lots of chairs to sit back and enjoy the sunsets with. I look forward to going back to New Bern and if I do, I wouldn't hesitate staying at the Doubletree. Great place!

We love staying here. The location is perfect for putting our kayak on the river from the parking lot! It is an easy, beautiful walk across the draw bridge to the downtown area with all the restaurants and shops. The views are amazing. The breakfast is adequate but not overly fancy, as is the rest of the hotel. The price is very reasonable, however, which makes it our go-to hotel. It is only about 30 minutes drive to Atlantic Beach, also, and much less expensive than the hotels there.