Search Best Hotels in Newark

Want a real home! All facilities are complete, there is an outdoor swimming pool, the opposite market has a lot of food, supermarkets, and good memories

The breakfast was simple and I didn't like it very much. Suitable for living with children. Hotel location is very good, convenient. There is free parking. There are convenience stores around, and it is convenient to refuel.

Business trip, accommodation is very comfortable, recommended

Booked this hotel with my mother for three days to attend a family member’s 90th birthday. There is ample parking and spots for charging your vehicles (though it is always being used). Upon arrival, we were greeted at the reception. The foyer was very basic but instructions were provided in detail. There is a pool, a restaurant that also offers dinner though we only had breakfast since we were there just for a family function. The room is average in size, nothing that will awe you. The bedsheets though, seemed to have seen better days so I had to put a spare bath towel to sleep on. The suite is very functional with the kitchen, a dining table, and the lounge all together. There were two en-suite, which is very convenient. The building appears to be secured since you will need your security key to enter the second part of the building where the rooms are located. I had to collect my cousin downstairs who brought us dinner, since she is unable to get in. Overall, a pleasant stay. It’s very affordable. I would come back since it fits the needs of my family to visit our relatives in Northern California.

When I went to the hotel, it was almost 12 o'clock. There was a meeting at 12:45. The hotel stipulated that the check-in could be done after 3 o'clock. I went to the front desk and asked if there was any room available for early check-in. Hour. After sitting for a while, the front desk did not seem to help me check the vacant room. It seemed that it would take a certain time to help me. I checked the nearby hotels with the same price and star rating and made a phone call. I had to cancel this one and go to another one, but the front desk didn't seem to want to cancel and said to help me check. Then the room was arranged. In fact, I asked the cleaning staff, there are enough empty rooms. I would like to say that the hotel has hotel regulations, which I have always followed, but in special circumstances, and there were no other customers at the time, why didn’t I understand the flexibility? What’s the difference between being empty for three hours and staying three hours early? Is there a loss? If there is no vacant room, it is another matter. You can check in at the time, but if you have a vacant room, this hotel is not a high-end hotel. The same hotel next door also says check-in after 3 o'clock, but you can check in after 12 o'clock if there is a vacant room. Why is this one so strong, it doesn't look at the customers at all, and directly asks the sitting hall to wait. Can a business go on without flexibility, without change, in this economic situation?

Had a great walkout patio that looked into pool area - may have gotten lucky since the pool was peaceful and quiet through our stay. Room had microwave, coffee maker, mini-fridge, large room safe, iron & board, shampoo, conditioner, body lotion, make up mirror, hair dryer.

I'm a Platinum member and asked for a spacious King bed and usually get a high floor. This time, they gave me a first floor handicap accessible room with no body wash in the dispenser. When I checked in, they asked if I wanted a 4pm check out, I said yes. When I returned from lunch all of my personal belongings were missing from my room and the room was partially turned over. When I inquired what happened, they told me the person that checked me in didn't mark it as late check out but the funny part is my key card to access the room still worked after 1pm when she had said the system showed a 12pm check out. That in itself didn't make any sense. When I attempted to resolve the situation, I was told that there is no Manager on site and that there is nothing they can do. I could, however, come back at 11pm to talk to the Manager on the night shift and those were the only options until I called customer service. I still don't have this situation resolved as I had personal property in the room that's missing and have not heard back from anyone about it. I would stay away from this property until they get their staff properly trained and when they have management oversight on the weekends. I had to leave with the Managers information after an entire hour and I should have still been in the room for another 2 hours but due to a blunder by the staff, I was kicked out of the room and wasn't even offered another one to complete my stay at the booked time. Also, the customer service was horrible. All but the last lady that helped me get the information I needed to get out the door after dealing with this for over an hour while they were attempting to reach someone that could make a decision, to no avail.

A lovely hotel, very nice big room with a full kitchen. Sofa bed not the comfiest to sleep on and pillows aren’t great as they are too thick. Breakfast is ok, but the breakfast area isn’t big enough for all the guests. Swimming pool and whirl pool are great

I will recommend someone

One of the nicest locations only issue swimming pool was not open 😒 didn't have the kitchen items as well was no toast, coffee maker, or dish rack pots and pans available. But otherwise it is a great place to stay.