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Traveling from Michigan, I had business in the area. This hotel appears to be recently remodeled, and the room was very bright and clean. The staff was friendly and helpful. What is concerning is the construction of the hotel. This is one of the noisiest places I have stayed at in recent years. The footfall noise from rooms above, the sound of slamming doors up and down the hall, and clearly audible voices from both the hall and adjoining rooms made sleeping very difficult. I'm not talking about 'rowdy' people causing excess noise; just normal family activities and conversations are clearly audible inside the room. Interestingly there was a large gap at the base of the room's door which certainly allowed noise from the hallway to enter. Floors, walls and ceilings appear to be to be made of simple plywood or plasterboard with little or no insulation being used, such that I could clearly hear people and TV's from next door, as well as above and below me. Even the thump of doors being closed downstairs were very loud during the evening hours. At times it sounded like a Tyrannosaurus Rex family was walking around above me. This is the kind of room construction I would expect from a Red Roof Inn or other budget hotel, but most Holiday Inn Express and/or similar competitors have better insulation and design considerations for noise control. Unfortunately, I won't be able to stay there again, as it was very difficult sleeping.

Our Driver Polk was outstanding! He was waiting for us on time at the airport upon arrival & welcomed us to Lexington which was so refreshing. I highly recommend this hotels Driver . He was ready each morning to drive us to the site ( corporate) although breakfast was incredibly slow as well as waiting over 20 minutes for coffee and 30 minutes to check out . Our driver made up for the lack of urgency within the hotel .

We stayed 2 nights at Springhill Suites Lexington Fritz Farm. Read on for our pros and cons... (If you found this review useful, please give it a 'thumbs-up'. Thx!) Pros: -Only 5 months old when we stayed there. Modern, clean and new! -Located next to a large newer ***** mall with shopping and dining, easily walkable from the hotel. -Free outdoor (uncovered) parking -Complimentary breakfast of typical hotel breakfast buffet items like oatmeal, plain yogurt, bagels, juice, cold cereals, scrambled eggs, coffee. -Large breakfast seating area off the lobby with TVs. -Gym -Indoor pool (It was COLD, but the front desk said they had a person coming to fix the temperature). -Water bottle fountain fill-up station -Friendly staff -Room featured large TV, iron/board, walk-in closet, desk, hair dryer, microwave, fridge. -Pump bottles of shampoo, conditioner and shower gel in the shower. -Half hour drive to Pleasant Hill Shaker Village -Twenty minutes to Camp Nelson Nat'l Monument Cons: -Outside of Lexington -Thin walls -- both nights we could hear kids in the rooms on either side. You'd think being so new, they'd build a hotel with thicker walls. -Weak shower -No complimentary drinks in the lobby -Despite being only 5 months old, things were starting to show some wear, particularly around the bottom of the shower. -Barn door on bathroom -- never a favorite feature. You could have the door open or closed, but not half way. We would stick a tray behind the door to lodge it halfway at night. Barn doors are never very sound proof either. :) -I found the bed a little firm. -Lots of traffic surrounding the area. Some slight road noise in our room. If you found this review useful, please give it a 'thumbs-up'. Thx!

Beautiful facility. The staff is so nice and friendly, from the front desk to the house keepers. Everyone greeted us with a smile. We had a nice stay. The suite we were in was large enough for 5 of us. Very clean. Very nice out door sitting area. Complementary breakfast was hot, I really enjoyed the yogurt bar too.

Don't let their website fool you! Extended Stay America promotes itself as a home away from home, but that was not my experience. My family and I stayed here for seven days during a move while we were waiting for our new home to be ready, and our expectations were that we would reasonably be able to go about business as usual. The accomodations advertised were spacious rooms, a fully-equipped kitchenette with a stove, microwave, coffee maker, and refrigerator, and all the other necessities like plates and silverware. While the rooms (a suite and a studio) were somewhat comfortable, we had to buy our own coffee maker because there was a waiting list to get one. After buying groceries for the week, we found out that our fridge was broken. They replaced it as soon as we told them, but we'd already lost most of our refrigerated groceries. And it wasn't long before we found out that the fridge in the other room was broken too. In addition, we had to ask for the utensils and plates that were advertised as amenities, most of which they did not have, so we had to buy paper plates, utensils, and cups. Everything was scarce. By the Wednesday of our stay, we ran out of toilet paper in our room and found that the hotel was also out of toilet paper. They wouldn't get a truck until the next day. I'm not sure how this jibes with the Americans with Disabilities Act, but there is no elevator except for an unsheltered wheel chair elevator just outside the front door. There's a spiral staircase leading to the third floor that I'm sure the elderly would struggle with. While every staff member I spoke to was nice, they seemed exasperated ever time we asked for something that should have already been available to us in our room. Not one of them wore their masks consistently or correctly, so I can't imagine they're doing much to discourage the spread of Covid-19. I can definitely say that should I ever be in this position again, Extended Stay America will not be on my list of options. $1,180 is far too high a price to pay for such a poor experience when I can book an Airbnb with more amenities for far less.

Embassy Suites always impresses with their spacious and thoughtfully designed layouts, and this hotel is no exception. The wide-open spaces on every floor create a welcoming atmosphere without feeling cluttered. Just walking in makes you feel special, almost like a VIP. Our room was spotless, and the beds were incredibly comfortable. I genuinely wish we could have stayed more than one night. The entire property has a lovely, comfortable, and safe vibe, which we absolutely loved. The reason I'm only giving four stars is due to the experience we had with the front desk staff. Unfortunately, the gentleman at the front desk did not make us feel welcome, and front desk employees are often the first impression of the property. I had already completed a digital check-in, but when I arrived at the desk, I was struggling with the app due to a phone call interruption. I mentioned that I might need help, but he didn't acknowledge me. I stood there for about five minutes, waiting for my husband to come in from parking the car. I made a casual remark about how nice the hotel was, but he only glanced at me without responding. While I don’t expect a red carpet treatment, basic politeness and a simple greeting would have gone a long way in setting a positive tone. Additionally, the bar area was crowded, and the manager's reception was in full swing, but there was only one server/bartender. After waiting 10 minutes to place a drink and food order, we decided to leave and dine at Palmer's, located right behind the hotel. Despite these two issues, we would definitely stay here again. It's a beautiful property, wonderfully maintained, and in a great location.