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The hotel decoration and facilities are very new. The front office service staff have a very good attitude. They will take the initiative to say hello to the guests no matter when they come in or out, making them feel at home. At the same time, I also hope that the hotel will strengthen training and management and get better and better in the future. The air conditioner is unified and cooled. I didn't tell you in advance. The temperature is a bit low when you sleep at night and you will feel a bit cold.

I dealt with Enrique and Renee and they were amazing so helpful and sweet. It was my first time in Oakland and they told me about all the amazing places to go see and vist. They were always making sure I was ok and if I needed anything. Definitely will return because of those two.

Booked in a two-bedroom apartment suite, there are two rooms, each with a double bed and bathroom, a kitchen and living room in the middle, a microwave oven with a microwave oven, and a cup, plate and dishware. Very suitable for family living. There is a big bird on the tree outside the small balcony. There are many yachts in the small bay. Walking along the front road to the right, there is a German restaurant, German sausage and beer taste really good. The hotel's free breakfast is OK. Three kinds of sausages are eaten a day. One day there are bacon patties sausages, milk cereals, homemade waffles, and several kinds of bread jams. Originally, I wanted to live in San Francisco, but I said that the roads in the city are relatively ups and downs, the one-way line is complicated, and the parking cost is high. So I live in Auckland. It is convenient to drive the Auckland Bridge to San Francisco for two consecutive days. I found a Guilin rice noodle shop nearby in the evening, and it tastes so good! ! !

Overall good, great value for money. There is no breakfast (additional charge), and parking is subject to an additional charge. Maybe the Chinese are not very used, others are ok. The transportation is also convenient.

The room is clean and tidy, very quiet, and the front desk service is super good! The buffet in the restaurant is delicious and there are many styles. It's very good, I will consider staying again next time.

After a rough experience before arriving at the hotel—my car’s back window was smashed, and a piece of my luggage was stolen—I checked in feeling quite shaken. From the moment I arrived, the hotel staff showed genuine kindness and support. Special thanks to Philippios and Armando from valet parking, who went above and beyond by spending two hours helping me clean up the broken glass and patching my back window, ensuring I could drive home safely the next day. Their incredible hospitality has made me a loyal Hyatt customer for life.

The lobby and rooms are very nice but the staff is amazing!! So kind. So helpful. Specifically Raymar and “Panama” and the ladies in the bar and grill. The surrounding area is sketchy but the Tower is safe and there is security

Honestly, I’ve been in some not so great hotels near airports so I did not have high hopes, but wanted to be close for an early morning flight. To my delight this SpringHill is the best I’ve been in. It feels new and is clean and the room is spacious. The area is quiet, and the hotel offers a shuttle not only to and from the airport, but also from the rental car center. We called and the driver picked us up within 10 minutes as promised. There is a full restaurant and bar, to boot.

I don't travel much but when I do I feel a bit uncomfortable in the big fancy new hotels. I don't like spending the money on fancy nor do I like the feel of new hotels. I like clean, cheap, unique, and good location. The Washington Inn offers all those things. I am into sustainability and extending the life of a building (It was built in 1913) is a very sustainable practice that I will always support. Air conditioning was good but I could also open the window as it was nice weather. This is a nice option. A bit loud with early morning garbage hauling but I am OK with that. I would stay here every time I am in Oakland. I am sure this is not the hotel for everyone but it worked for me.

I have been staying at this location since I first started visiting the Bay area about a year ago. I feel in love with the location right on the water a few minutes walk from Starbucks and other venues, Such a romantic locale. Comfortable, luxuriously so. The staff are always helpful and take care all my needs and check on my comfort every single day! The breakfasts always include fresh fruits, eggs and you can make your own waffles, I love the coffee it always tends to add that extra point to my stay! Above all I feel like I'm coming home to family when i return here and I will be return for a long time simply because I feel welcomed here.