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Myself and three of my friends, take a golf trip every year and have stayed here for the past ten years or so. Please note that everyone that works there is wonderful and very accommodating. The daily breakfast was very good. However, since the proprty has been purchased and new management has taken over, things have gone downhill. Upon arrival neither rooms could be opened. After a time and new room cards, we were able to get into our room. The other room could not be unlocked. Finally a maintenance worker was able to open the door with his master fob, but couldnot get the key cards to work. since no other rooms were available, they were given a master fob. I assume it was set to only work on that room, but it would not work on the outside doors. The next day when we returned and went to our rooms. The room with the lock trouble was wide open and lock was in pieces on the table. They had been working on it and had left it that way while they were somewhere else. Do not know how long it was open for. When we checked out, one room was supposed to be on my credit card, the other room was supposed to be on one of their cards. They left everything on my card. They had the information and card number for the other from check-in. Perhaps the staff is not all properly trained. The assistant manager assured us she could fix it. Each room should have been approximately $2200. By the time she was done, the other room had $4400 charged and mine had been charged nearly $11,000. At that time she said she could not change it because of the large amount involved. When we got home, we had to spend time calling the general manager and spend a couple of weeks calling my credit card company (just in case) and checking in online to make sure the excess charges were removed. It was finally straightened out, but it should never have happened. As a side note there used to be activities four nights per week for the guests, i.e., pizza night, grill night, movie night and so on. Not anymore. Overall disappointing.

My husband and I had to get a hotel room due to hurricane Milton, and I must say this hotel and the staff there were awesome, they even gave a free continental breakfast when normally they normally do not. The very nice lady that worked overnight I believe her name is Maribel she was calm and collected throughout the night, she made me feel calm, she was so understanding with my jitters, restaurant staff were awesome

I would've given this hotel a 4.5/5 if possible. PROS - The hotel was spotless, the gym is well equipped, great central location & customer service was top notch! CONS - Sometimes the HVAC system in my room made noise during the middle of the night when the heater would run, the overcooked/overly sweet pre-made waffles on the breakfast bar & there's only one washer/dryer available for guests to use in the laundry area. EVERYTHING else about the hotel is 5-star!

We stayed at this hotel because we had a wedding nearby. It had what we needed for a one night stay. Even though we stayed after (1 day after) Hurricane Helene, we were surprised on how cleaned the parking lot was and everything else. You couldn’t tell a major cat 4 Hurricane passed through there. I checked in through the phone so we didn’t even have to go to the front desk. Agent didn’t even say hi when we went by. Cool thing is that they have sangria, champagne and something different at the desk for you to grab. The app gave me my room number as well as the key. My husband didn’t like that because my cellphone was the key and I had to give him my cellphone every time he left the room. I’m sure we could’ve gotten an actual key if we asked though. Room was clean, and very comfortable, it included a fridge, tiny coffee maker and a microwave. King size bed, tv, desk (no pen) chair. The bathroom was very clean. White. It came with lotion, soap, shampoo, conditioner and body soap. Sufficient towels were provided for 2 people. One of the outlets next to the bed wasn’t working unfortunately. The reservation also included breakfast. Breakfast was good. There’s no bacon or scrambled eggs but you will find waffles, frittatas, assorted bread and bagels, potatoes, cereal and juices. There’s coffee in the lobby 24/7 and you can make your own iced coffee as well. Check out was easy. Again, through the app. We didn’t really have to talk to anyone. Parking is pretty horrible at this property. My husband and I came back from the wedding at like midnight and we couldn’t find anything. We had to park at the dollar tree right in front of the hotel, after an hour my husband had to go back down and look for a spot again. We eventually found a spot. This hotel was enough for what we needed. If we ever have to go back to Odessa we would stay there again.

This hotel was convenient for a stopover stay while traveling. Free parking, with plenty of spaces. There are a couple of restaurants near by if needed, there is also a Starbucks less than a .25 mile away. The room was clean, the staff was polite and friendly. The bed was a bit firm, not the best sleep but not a deal breaker for this price point, that is expected. There are 2 seating options in the room, other than the bed, which is convenient for eating. There is a nice outdoor sitting area with hammocks and seating both with shaded areas and unshaded areas, that is a plus. There is a little area to purchase snacks and a few sundries near the front desk if needed. A car is needed for this location, a few shops near by but not really walkable. As for the room, it felt damp, the bed, towels and even our things started to feel damp. The explanation was that this is FL. As I lived in South FL and North FL, I don't buy that. There is an issue with the AC system. But for one day stopover not a deal breaker. There is only one elevator, which was inconvenient during peak times. This one elevator is utilized by staff with carts as well guest trying to get breakfast and guest checking out. Other times the one elevator was not an issue. There are only 3 floors in this hotel so the stairs were an option. In the end, the value was there for this location. Budget friendly find!

The hotel is has some nice modern features, e.g. recessed lighting in the hallways and the guest rooms, and the hotel is not as dated as most of the hotels near the university. I also like the convenient location with respect to the restaurants down the street...Olive Garden, Long Horn. The surroundings are rustic and the location seems kind of safe. The clientele seemed nice. The front staff is variable in its quality. Even though this hotel is kind of far where I do business from in Tampa, the positive aspects of the hotel, and the newer design of the rooms and modern bathrooms make it worthwhile, and I expect to stay here again.

My wife and I stayed here the night before a flight out of Tampa Int'l Airport. The location appears new and well-maintained outside and inside. The check-in clerk was friendly and the room was comfortable. The only 'negatives' are that they do not offer a shuttle to the airport and they are a ways away from the airport so you will likely have to use the nearby toll road to get to the airport unless you know your way avoiding the tolls. (We tried three different GPS programs and all ended up taking us on the toll road even though we had selected the option to avoid tolls.) We have had a difficult time finding a decent place anywhere near TPA at a halfway decent price. We recommend this place as a clean and safe place to stay in Tampa.

I was there for a week long conference. Although I did not stay at the hotel since it was an easy commute, I can’t say enough about the staff. We were there the week of the hurricane and they went over and above to make sure we had everything we needed. I also noticed that a lot of people were evacuating to this hotel with their dogs o it’s nice to know that they care about guests’ pets snd allow them in the rooms. Definitely will look for a Hyatt Place when we travel with our dog!

Excellent service, great breakfast, The guys in the kitchen have everything sparkling, The comfortable and clean rooms, front desk service always with a smile, we loved that, thank you guys. Nina is the best. We will be back soon!!!!