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This hotel stands where the old Executive Inn used to be. It is a fairly new hotel and overall everything was great. I did think the bathrooms need updating (only reason for the 4 rating), but everything was clean. The lady who checked us in was wonderful. It was my husband's birthday and she gave us free breakfast cards to use the next morning. We had a balcony overlooking the Ohio River and the view was fantastic. There was a dog show going on next door and there was some barking, but nothing too bad or distracting. At check-in, this wonderful lady informed us about the dog show and that some of the dogs and owners were staying at the hotel which I thought was very nice of her. She gave us a room on top floor away from dog owners. The hotel has a small restaurant on site and bar. We had breakfast there and it was okay, but nothing special. Can't comment on other items served at restaurant as we only ate breakfast. Server was nice. It was nice to sit and eat with the great view of river. There is also an area to eat outside if you prefer. There is ample parking in front. Convention center is next door. Nice riverfront walking area that goes down to a park with fountains, swings facing river, and huge play area for children. This is a wonderful area by the river. We were very impressed with how clean the area was kept. If you stay at this hotel, you definitely should do the river walk. I would definitely recommend this hotel and look forward to coming back some day.

The price is expensive, the hotel is good overall

I saw some bad reviews and I didn't understand how that could be. They have a no pet policy and that sold me on the motel. I could really care less about bad reviews with a no pet policy. We booked the room through *******. When we arrived the desk clerk was friendly and we had a reservation for a king bed. We were given the card key to check out the room at our request. The room wasn't going to work for us because there was no tub only a shower. The desk clerk's name was Sissy. She said that the only rooms with tubs were the handicapped rooms. I told her that would be fine with us. She started looking and discovered that the only handicapped room they had was not going to be available for our 4th day. We would have to be moved. I told her I didn't want to move but after talking with my husband we decided to take the room. Later on the night desk clerk John was able to fix it so we didn't have to move on the last day of our visit. We think he went out of his way to fix the problem to keep us in the same room for our stay. The housekeeper whose name is Deborah was always checking on us when she would see us in the hallway. We did have a complaint with loud music in the room next to us. Deborah handled that problem within an few minutes. She should be the manager in my opinion. This was the most friendliest motel I have ever stayed in and we do travel a lot.

I have been coming to Owensboro for business since 2020 and always stay at this TownePlace Suites by Marriott. The staff has always been helpful with any of my needs, such as extra towels, and my basic needs during my 8-night stays every 2 weeks, but on the last 2 trips to Owensboro, the staff has gone above and beyond to help me in a personal situation. My rental car had a flat tire one morning when I was headed to the Hospital for work. After finding out that I had to be with my car when the tire change occurred by the tow company, I went to the front desk and asked for a ride to the hospital. I had sick kids to see and my work schedule is around the needs of my patients, not always flexible to follow the policies of a rental car company. The manager was called out and he offered to take me to the hospital without any hesitation. When there was no time left in the day to worry about a flat tire, day #2 came along and I was in need of a ride again another staff member was so kind to rise to the occasion. Other staff members overheard my dilemma with my flat tire and inability to work out how to get a new car or get the tire changed and even offered to have their husbands or boyfriends come to change it while I was at work! After speaking several more times with the Company representative, it was decided that I would call after my time at the hospital that day and arrange for the tire change. When I had gotten done with my patient care at 3:00 AM, the tow truck company sent someone to change the tire while I was there, per their policy, and I now had a drivable vehicle! The staff at this hotel have always been so kind, but this was definitely going above and beyond the call of duty!!

In the past few months, I have stayed at this facility multiple times. During a very difficult family time, the management of the hotel has been very flexible and accommodating. Shout out to Lois at the front desk for her excellent service. She always greets you with a smile and a friendly comment. The facility was clean, beds comfortable and room quiet. It was nice, after very trying day, to come back to such a comfortable room. I loved the availability of a bath tub (clean). I will stay here every time that I need to be in Owensboro. Only suggestion...coke products please.

Not bad, not bad. . .

We traveled with two other couples to attend a seminar at the River Park Center. The room we were given was not acceptable to our taste. The first thing we noticed was a foul odor when we opened the door to our room. Secondly, the room was not clean enough in our opinion. Musky smell that seemed to soak into the sheets and towels. Then when we wanted to watch the television there was no remote anywhere. We called the front desk but the person working did not offer to bring or have someone on the staff to deliver a replacement tv remote. My spouse had to get in the automobile and drive to the front desk go inside and wait for the attendant to search for a remote.