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Do the designers ever stay in their own hotel? This is a brand new hotel by one of the biggest hotel chains in the world with decades of history, research and development baffles me how things like this can keep going on. First of all, there are no USB charging jacks on the nightstands! This is a new hotel, and it is a sin not to have them. There is no shelf in the shower to set anything. You are forced to use the toilet lid. The refrigerator is an afterthought randomly sitting on the floor underneath the bathroom sink There is a hanging light/dust collector over the vanity. I’m sure housekeeping cleans this regularly. 🤣 There is a light in the shower, but nothing over the toilet. So if you the type of person who reads, you should bring a flashlight. The adjoining doors are next to the bed, instead of being next to the bathroom/hallway. It would’ve given a little bit more privacy to the bedroom area if they’ve been moved back a few feet. They could also move the thermostat to the hallway/ bathroom area instead of having next to the bed. There is a bright LED light on it, that shines in your face all night as you’re sleeping. They have blackout shades in the room that work perfectly, you could sleep all day and not know the sun is out. Unfortunately there are no privacy sheer curtains. You either have no knowledge of the outside world or are on full display of the construction workers next door and the people in the parking lot. Speaking of parking lot, the covered entrance to the hotel is in no way connected to the parking lot. You have to go to the main road, make a U turn to go to their parking. Then only to find out the side door requires a keycard to get in, that doesn’t work. When you’re in the parking lot, in the morning, usually right around check out time, the sprinklers turn on and saturate everything around you, your vehicle and the sidewalks. There is a sliding door between the bathroom and the sink which is hard to open. I would imagine young children and elderly people would not be able to do that. Don’t get me wrong, these are all first world problems. The hotel is nice and clean, brand new, and the staff are fantastic. It’s just very frustrating trying to live here and be comfortable.

We stopped at this hotel on our first night of a destination vacation to meet our family. Thinking it was a safe place I parked our truck with a boat under a double pole street light on the property. The night clerk who checked us in was really pleasant and helpful. We felt good about our choice. The room was clean and well appointed, the breakfast staff pleasant but not overly helpful. When we went out to our vehicle we found out vehicle broken into, glass all over the place and all of our personal things in the vehicle gone. I immediately went to the front desk and that woman was totally useless. She could care less. I asked if they had cameras, if I could speak with the manager. She was useless and could care less. Since the manager was not in I asked for him Mark Stark to call us. That never happened, never. The start of our vacation was difficult because we arrived to our final destination with the clothes we were wearing. Mr. Stark never bothered to call. We did research and found Wichita to have the highest property crime rate of the entire country. Please take our advise and go someplace other than Wichita and especially avoid the Comfort Suites on E. 36th Street. According to the way we were treated, having your vehicle broken into is a common experience.

Love this hotel very much. Very safe and comfortable. Breakfast is plentiful.